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This study contributes to our understanding of leadership in public sector organizations by investigating the effect of organizational structure on the transformational leadership practices of municipal chief administrative officers. Using data from a national survey of senior managers in local government, the findings of this study suggest a number of possible explanations for why public sector organizations exhibit higher levels of transformational leadership than what scholars traditionally expect Our findings suggest that the structure of these organizations may not be as bureaucratic as commonly believed and that some bureaucratic characteristics had little, if any, adverse affect on the prevalence or practice of transformational leadership behaviors. In particular, although organizational hierarchy and inadequate lateral/upward communication were associated with lower transformational leadership, no relationship was found between transformational leadership behaviors and two types of organizational red tape. Contrary to expectations in the mainstream leadership literature, however, the use of performance measurement by municipal organizations was associated with a significant increase in reported transformational leadership behaviors. Adapted from the source document.

This study contributes to our understanding of public service motivation by clarifying the mechanisms through which public service motivation influences employee attitudes previously linked to organizational performance. In particular, the authors find that the relationship between employee public service motivation and job satisfaction is mediated by the extent to which the employee perceives that his or her values are congruent with those of the public sector organization he or she works for. This study suggests that caution should be exercised when making claims regarding the effects of public service motivation and that greater emphasis should be placed on ways public sector organizations can foster employee—organization value congruence.

This article examines the influence of social networks and value congruence on turnover intention among public and nonprofit employees. We argue that employees exist in social networks inside and outside their organization, and these networks shape employee attitudes and behavior. To illustrate this theory, we use turnover intention. A strong and positive intraorganizational social network characterized by good relations with and a sense of obligation toward other staff is hypothesized to make it more likely that employees will stay. A strong social network external to the organization is hypothesized to increase the opportunities that employees have to leave. Our findings offer strong support for the role of intraorganizational networks, but relatively weak support for the effect of external networks. We also propose that person-organization (P-O) fit shape turnover intention. Our results suggest that employees who experience a strong P-O fit in terms of value congruence are more likely to offer a long-term commitment. Adapted from the source document.

This article examines the interaction between bureaucratic red tape and intranet usage in state human service agencies. We propose a sociotechnical model for the relationship between intranet usage and bureaucratic red tape that takes into account the complexities of causal linkages including bidirectional causal relationships and a range of internal and external influences. This model is tested with data from the National Administrative Studies Project, Phase II. While we are not able to corroborate the 'demand pull' hypothesis advanced by Bretschneider and colleagues, we do find support for its corollary (the 'technology push' hypothesis) indicating that intranet usage is associated with reduction in red tape. This finding on the salutary effect of intranet usage holds for both a global measure of red tape and a more specific procurement red tape measure. We conclude with a discussion of the implications of our findings. Adapted from the source document.

In seeking to explain the antecedents of public service motivation, James Perry focuses on the formative role of sociohistorical context. This study tests Perry's theory and examines the role that organizational factors play in shaping public service motivation, based on responses from a national survey of state government health and human service managers. The findings support the role of sociohistorical context, showing that public service motivation is strongly and positively related to level of education and membership in professional organizations. The results also underscore the significant influence of organizational institutions, indicating that red tape and length of organizational membership are negatively related to public service motivation, whereas hierarchical authority and reform efforts have a positive relationship. Therefore, public organizations have both an opportunity and a responsibility to create an environment that allows employees to feel they are contributing to the public good.

This article draws on a sample of state government health and human service managers to develop and test a model of work motivation. The authors examine the effect of individual attributes, job characteristics, and organizational variables on three aspects of work motivation: job satisfaction, organizational commitment, and job involvement. They find that managers have varying degrees of influence over these different aspects of work motivation, with greatest influence over job satisfaction and least influence over job involvement. A number of variables are important for work motivation, including public service motivation, advancement opportunities, role clarity, job routineness, and group culture.

This article proposes and tests a three-dimension, shortened instrument for public service motivation based on Perry's (1996) exploratory 24-item scale. A confirmatory factor analysis is used with both a diagonally weighted least squares and a modified version of maximum likelihood estimation that are more appropriate for ordinal indicators. Data from the National Administrative Studies Project, consisting of mail surveys of managers engaged in information management activities working in state-level primary health and human service agencies, is used ( n = 274; response rate = 53%). Results indicate good support for the shortened scale compared to Perry's original work. Findings corroborate Perry's theorized dimensions and items in the exploratory instrument. An exploratory analysis evaluating modifications to the tested model suggests possible improvements in two dimensions but does not undermine the overall, supportive results and suggests the importance of continued item and scale development.

Red tape, generally defined as burdensome rules and procedures, is a relatively new construct unique to the public management literature. Like many public management constructs, red tape has received scant measurement attention. This study uses second-order confirmatory factor analysis to test two varying theoretical perspectives, one that treats red tape as a formative index, derived from inflexibility in various management subsystems (e.g., budgeting, personnel), and the other as a reflective scale where political accountability and other external influences drive red tape. Results for 16 items designated across five subdimensions suggest better support for the reflective scale perspective. Implications for red tape research are discussed.