Mobilizing Police Expertise
In: The annals of the American Academy of Political and Social Science, Volume 452, p. 53-62
ISSN: 0002-7162
Violence against police is a problem that calls for organizational solutions. Among dangers to be avoided are crisis-induced panic & the minimization of the problem, as well as strategic planning by police leadership without rank-&-file participation. Even the most serious violence problems afford opportunities for learning if such problems are addressed by cross sections of a police department's membership. Police unions can be involved as partners in organizational problem solving, as has occurred in industry in Quality of Work Life experiments. Joint worker-manager problem solving is independent of labor-management negotiations, which can take adversary form. Recent experiences in the Oakland (Calif) Police Dept have shown that even problem officers -- officers who contribute to citizen confrontations -- can design interventions that reduce violence levels in a community. The Oakland model presupposes that organizational reform activity can simultaneously increase organizational effectiveness & enhance personal problem-solving capacities. As officers help shape a more responsive police agency, they engage in activities -- analyzing data & evolving data-based solutions -- that refine their skills & build their morale. HA.