On Collaboration
In: PS: political science & politics, Band 19, Heft 2, S. 237
ISSN: 0030-8269, 1049-0965
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In: PS: political science & politics, Band 19, Heft 2, S. 237
ISSN: 0030-8269, 1049-0965
In: PS: political science & politics, Band 19, Heft 2, S. 237-248
ISSN: 1537-5935
In: Representation, Band 22, Heft 88, S. 17-20
ISSN: 1749-4001
In: Comparative Entrepreneurship, S. 119-131
In: Globalization on the Line, S. 201-220
In: Inequality, Trust and Ethics Conference: London 2015
SSRN
Working paper
In: Working Across Boundaries, S. 35-55
In: Working Across Boundaries, S. 185-207
In: Women's studies: an interdisciplinary journal, Band 26, Heft 2, S. 203-222
ISSN: 0049-7878
SSRN
Working paper
In: Journal of political economy, Band 108, Heft 3, S. 632-662
ISSN: 1537-534X
Collaboration in the public sector is imperative to achieve e-government objectives such as improved efficiency and effectiveness of public administration and improved quality of public services. Collaboration across organizational and institutional boundaries requires public organizations to share e-government systems and services through for instance, interoperable information technology and processes. Demands on public organizations to become more open also require that public organizations adopt new collaborative approaches for inviting and engaging citizens in governmental activities. E-government related collaboration in the public sector is challenging, however, and collaboration initiatives often fail. Public organizations need to learn how to collaborate since forms of e-government collaboration and expected outcomes are mostly unknown. How public organizations can collaborate and the expected outcomes are thus investigated in this thesis by studying multiple collaboration cases on the acquisition and implementation of a particular e-government investment (digital archive). This thesis also investigates how e-government collaboration can be facilitated through artifacts. It is done through a case study, where objects that cross boundaries between collaborating communities in the public sector are studied, and by designing a configurable process model integrating several processes for social services. By using design science, this thesis also investigates how an m-government solution that facilitates collaboration between citizens and public organizations can be designed. The thesis contributes to literature through describing five different modes of interorganizational collaboration in the public sector and the expected benefits from each mode. It also contributes with an instantiation of a configurable process model supporting three open social e-services and with evidence of how it can facilitate collaboration. This thesis further describes how boundary objects facilitate collaboration between different communities in an open government design initiative. It contributes with a designed mobile government solution, thereby providing proof of concept and initial design implications for enabling collaboration with citizens through citizen sourcing (outsourcing a governmental activity to citizens through an open call). This thesis also identifies research streams within e-government collaboration research through a literature review and the thesis contributions are related to the identified research streams. This thesis gives directions for future research by suggesting that future research should focus further on understanding e-government collaboration and how information and communication technology can facilitate collaboration in the public sector. It is suggested that further research should investigate m-government solutions to form design theories. Future research should also examine how value can be co-created in e-government collaboration.
BASE
In: The International Journal of Knowledge, Culture, and Change Management: Annual Review, Band 6, Heft 4, S. 81-88
ISSN: 1447-9575
In: Pattern language 3.0 catalogue series