Suchergebnisse

On the morning I sat down to begin this paper, Melbourne's daily newspaper, the Age, had chosen to run an interesting combination of stories on its 'Opinion 'page. This is a page towards the back of the first news section of the paper, on which writers, thinkers, or general 'opinion makers' express their views on topical issues, or ideas. There was only one main topic this day - Australia's contested black/white history and the Federal Government's inability to come to terms with it.

PurposeThe purpose of this paper is to address the growing importance of migrant workers to the hospitality industry of peripheral locations in the UK.Design/methodology/approachThe paper draws on data collected through in‐depth surveys of and focus group discussions with migrant workers in hotels in three peripheral locations in the UK.FindingsFindings point to varied experiences for international workers in terms of recruitment and selection of international workers; their work‐related and social integration within the workforce and the wider community; aspirations for training and development among international employees; insights into the futures that migrant workers see for themselves; and their overall experience of living and working in the UK.Research limitations/implicationsThe study is located in three regions of the UK and each study is of relatively small scale. This is a potential limitation but compensation is afforded by the depth of information collected in each location.Practical implicationsThe study suggests that employers are unwilling to invest in the development of international staff who have high levels of general education and training that is not sector specific. Promotion opportunities are seen to be limited. The paper points to the need for hospitality management to make more effective use of this source of labour.Originality/valueThis paper is the first to undertake a study of the migrant worker experience in peripheral areas of the UK and to focus on a diverse skills sector such as hospitality.

Leveraging cultural diversity is an important element for competing in the global market. Understanding the overall macroeconomic landscape of emerging and frontier markets is also very important in enabling corporation and international business professionals to fully realize the potential for strategic globalization, which empowers them to compete globally. Most transnational and multinational corporations have made substantial progress in their globalization efforts by establishing operations in several countries and offshoring certain processes or functions to countries with capabilities and growth potential. However, while these recent globalization efforts have their roots in cost arbitrage, today, successful companies must understand that globalization can be a means for shoring up competitive advantage not only to lower labor costs but more importantly to diversify intellectual capabilities and growth, and improve quality enhancement opportunities, in addition to enhancing the ability to get products to market more quickly. This book looks at how one can move forward from the current situation. Most people still see cultural differences as a barrier to success. This book demonstrates how one can, instead, leverage from the cultural diversity and create better, more competitive companies, better leaders, and hopefully a safer and more sustainable world.