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Written for students studying intercultural communication for the first time, this textbook gives a thorough introduction to inter- and cross-cultural concepts with a focus on practical application and social action. Provides a thorough introduction to inter- and cross-cultural concepts for beginning students with a focus on practical application and social actionDefines "communication" broadly using authors from a variety of sub disciplines and incorporating scientific, humanistic, and critical theoryConstructs a complex version of culture using examples from around the world that represent a variety of differences, including age, sex, race, religion, and sexual orientationPromotes civic engagement with cues toward individual intercultural effectiveness and giving back to the community in socially relevant waysWeaves pedagogy throughout the text with student-centered examples, text boxes, applications, critical thinking questions, a glossary of key terms, and online resources for students and instructorsOnline resources for students and instructors availableupon publication at www.wiley.com/go/baldwin John Baldwinis Professor of Communication at Illinois State University. Robin R. Means Colemanis Associate Professor in the Departments of Communication Studies and Afroamerican and African Studies at the University of Michigan. Alberto Gonzálezis Professor of Communication at Bowling Green State University. Suchitra Shenoy-Packeris Assistant Professor of Communication Studies at DePaul University.

Although there is a burgeoning interest among economists in `information economics', much of the literature adopts a reductionist conceptualization of information, defining it exclusively as reduction in uncertainty, exploring the implications of imperfect information on markets. This neoclassical treatment obscures major interrelations between economic and communicatory processes. Drawing on a range of distinguished scholarship from both the economic and communication studies disciplines, Information and Communication in Economics explores the implications for economic analysis and our understanding of economic processes of employing a more complete conceptualization of information: information as locus of power; information as evolutionary agent; and media systems as devices for control

Theoretical approaches to and sociocultural perspectives in crisis communication / Cornelius B. Pratt -- The phases of crisis communication / Amiso M. George -- Case studies -- Africa -- Egypt -- Social media stoke a political revolution in Egypt / Olugbenga C. Ayeni -- Kenya -- Wooing tourists back after a civil strife : the Kenyan example / Bitrus P. Gwamna -- Nigeria -- Crisis in Nigeria's banking and financial industry : government actions reassure skittish, jittery publics / Wole Adamolekun, Kunle Ogedengbe and Cornelius B. Pratt -- South Africa -- Hotspot : South Durban basin, south Africa-the Engen Oil Refinery explosion / Chris Skinner -- Asia -- China : China's Sanlu's infant formula proves fatal / Weidan Cao -- China & France : olympic torch protests in France, reactions in China : farrefour learns about international crises / W. Timothy Coombs -- India -- Corporate fraud in India : satyam in the spotlight / Monika Vij -- Japan (disaster) -- A triple disaster in one fell swoop : rethinking crisis communication in Japan after March 11 / Isaac A. Blankson, Sorin Nastasia and Min Liu -- Japan (Toyota) -- Delays, denials, recalls and apologies : fixing the dent in Toyota's image / Amiso M. George -- Thailand -- Bringing the government down : managing Thailand's political crisis / Cornelius B. Pratt and Ronald Lee Carr -- Australia -- Victoria burning : confronting the 2009 catastrophic bushfires in Australia / Christopher Galloway and Kwamena Kwansah-Aidoo -- Europe -- England -- "Climategate" : UK climate researchers' emails casts doubt on scientific support for global warming / Doug A. Newsom -- Eurozone -- Eurovision 2010 : a security breach endangers Europe's largest TV show / Alfonso Gonz(c)Łlez-Herrero -- France -- An exceptional fraud at soci(c)♭t(c)♭ g(c)♭n(c)♭rale / Thierry Libaert -- Germany -- The love parade in Duisburg : lessons from a tragic blame game / Andreas Schwarz -- Russia -- Turnaround in Russia : crisis communication campaign during the 2008 war in south Ossetia / Alexander G. Nikolaev -- Middle East -- Iran -- Iran's twitter revolution from a publics relations standpoint / Chiara Valentini and Dean Kruckeberg -- Lebanon -- Risk perception and change management : strategic efforts to restore Lebanon's tourism sector / Ali Kanso, Joseph Ajami and Abdul Karim Sinno -- North America -- Mexico -- Rosarito beach : mediated reality and the rebranding of a Mexican border city / Robert Brown -- USA -- No walruses in the Gulf : BP's need for effective issues management / Ashli Quesinberry Stokes -- South America -- Chile -- The 2010 Chilean mining accident : the triumph of transparency and calm leadership / Emmanuel C. Alozie -- Colombia -- "Nothing will be the same; everything will be better" : floods in Colombia's atlantico state / Jaime S. Gomez and Soledad Leal -- Tying it all together : social media and revolution -- Crisis and Kairos : social media activists exploit timing to support anti-government protests / Jacqueline Lambiase

Despite a growing emphasis on relationship studies in interpersonal communication, serious attention to the conceptual meaning of relationship has been limited. The purpose of this volume is to explore the meaning and use of relationship in interpersonal communication studies. The contributors to this volume, representatives of related, but differing perspectives, outline definitional boundaries and conceptual implications of the term stemming from their particular ontological and epistemological approaches. This volume provides an engaging and provocative examination of relationship by season

Case Studies in Crisis Communication: International Perspectives on Hits and Misses was created to fill the gap for a much-needed textbook in case studies in crisis communication from international perspectives. The events of September 11, 2001, other major world crises, and the ongoing macroeconomic challenges of financial institutions, justify the need for this book. While existing textbooks on the subject focus on U.S. corporate cases, they may not appeal equally to students and practitioners in other countries, hence the need to analyze cases from the United States and from other world reg.

Intro -- Acknowledgements -- Contents -- Abbreviations -- List of Figures -- List of Tables -- 1 Introduction to the Challenges of Comparative Communication Research -- 1.1 Intellectual Complexity of Comparative Communication Research -- 1.2 Social Complexity of Comparative Communication Research -- 1.3 Specific Challenges of Communication Science -- 1.4 Research Questions and Outline of This Study -- 2 Comparative Communication Research from the Perspective of the Sociology of Science -- 2.1 Production of Scientific Knowledge from the Sociology of Science Perspective -- 2.1.1 Intellectual Organization of Science -- 2.1.2 Social Organization of Science -- 2.1.3 Collaborative Production of Scientific Knowledge -- 2.2 Production of Comparative Knowledge in Communication Science -- 2.2.1 Status of the Communication Discipline -- 2.2.2 Development of Comparative Communication Research -- 2.2.3 Intellectual Organization of Comparative Communication Research -- 2.2.4 Social Organization of Comparative Communication Research -- 2.3 Interim Conclusion: An Analytical Matrix of the Organization of Comparative Communication Research -- 3 Intellectual Challenges of Comparative Communication Research -- 3.1 State of Research on Comparative Research -- 3.1.1 Definition of Comparative Communication Research -- 3.1.2 Reflections on Comparison in Communication Science -- 3.1.3 Overview of Comparative Social Research -- 3.1.4 Approaches, Designs, and Logics of Comparative Communication Research -- 3.2 Principles of Comparison, Common Challenges, and Possible Solutions -- 3.2.1 Preliminary Remark on the Scientific Principles of Social Science Research -- 3.2.2 Principles at the Justification Level -- 3.2.3 Principles at the Conceptual Level -- 3.2.4 Principles at the Methodological Level -- 3.2.5 Principles at the Interpretative Level.