Seeking Justice: Citizens' Use of Fair Hearings to Correct Errors in Public Welfare Bureaucracies
In: Journal of public administration research and theory, Volume 19, Issue 4, p. 817-837
ISSN: 1477-9803
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In: Journal of public administration research and theory, Volume 19, Issue 4, p. 817-837
ISSN: 1477-9803
In: Administration & society, Volume 9, p. 111-136
ISSN: 0095-3997
In: Social service review: SSR, Volume 48, Issue 4, p. 624-624
ISSN: 1537-5404
In: International Journal of Public Sector Management, Volume 26, Issue 6, p. 440-454
PurposeThe paper aims to evaluate factors affecting the success of the measurement system implementation in the context of two case services with a specific measurement object – productivity.Design/methodology/approachInterviews with the users of new measurement systems are used to obtain information on the role of known technical and organizational success factors supporting measurement system implementation.FindingsTwo key factors were found to affect the success of the measurement system development project. First, the commitment of the operative level was achieved. Second, the chosen measurement tool was suitable for the identified managerial requirements of the organization.Research limitations/implicationsIn order to improve external validity, it would be useful to assess the implementation of measurement systems with a similar approach in different organizations. Could the positive results described in this study be replicated?Practical implicationsThe practical implications of this study are twofold. First, the study describes a potential and fresh approach towards measurement of performance and productivity in public organizations. Second, the experiences described can assist public managers to avoid pitfalls in the implementation of measurement systems.Originality/valueVarious challenges in developing measurement systems in the public sector context are well studied. It is important to better understand how to overcome the problems. In comparison to many existing studies, this research provides more specific and detailed knowledge related to a successful development project.
In: http://hdl.handle.net/2027/umn.31951d01003123g
Considers (87) S. 1944. ; Considers legislation to authorize DOL to investigate improprieties in pension plan management. ; Record is based on bibliographic data in CIS US Congressional Committee Hearings Index. Reuse except for individual research requires license from Congressional Information Service, Inc. ; Indexed in CIS US Congressional Committee Hearings Index Part VII ; Considers (87) S. 1944. ; Considers legislation to authorize DOL to investigate improprieties in pension plan management. ; Mode of access: Internet.
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In: Social service review: SSR, Volume 48, Issue 4, p. 624-626
ISSN: 1537-5404
Considers (90) S. 1126, (90) S. 59, (90) S. 2099, (90) S. Res. 169, (90) S. 1805, (90) S. 3098, (90) S. 3099. ; Mar. 29 hearing held in Austin, Tex. ; Considers S. 3098, S. 3099 and related bills, to amend the Higher Education Act of 1965, the National Defense Education Act of 1958, the National Vocational Student Loan Insurance Act of 1965, the Higher Education Facilities Act of 1963, and the Vocational Act of 1963 to improve higher education facilities and to extend the student loan program. ; Record is based on bibliographic data in CIS US Congressional Committee Hearings Index. Reuse except for individual research requires license from Congressional Information Service, Inc. ; Indexed in CIS US Congressional Committee Hearings Index Part VIII ; Considers (90) S. 1126, (90) S. 59, (90) S. 2099, (90) S. Res. 169, (90) S. 1805, (90) S. 3098, (90) S. 3099. ; Mar. 29 hearing held in Austin, Tex. ; Considers S. 3098, S. 3099 and related bills, to amend the Higher Education Act of 1965, the National Defense Education Act of 1958, the National Vocational Student Loan Insurance Act of 1965, the Higher Education Facilities Act of 1963, and the Vocational Act of 1963 to improve higher education facilities and to extend the student loan program. ; Mode of access: Internet.
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Considers (90) S. 382, (90) S. 1374, (90) S. 1253, (90) H.R. 7819, (90) H.R. 10943, (90) S. 1125, (90) S. 1126. ; Considers S. 1125, and related S. 382, S. 1126, S. 1253, S. 1374, H.R. 7819, and H.R. 10943, to delay the enactment of local school tax deduction revisions, and to extend authority for allocation of funds for: the National Teachers Corps; regional resource centers to educate handicapped children; school construction programs for major disaster areas; educational programs for Indian children; the operation of DOD schools overseas; and operation of vocational education programs. ; Record is based on bibliographic data in CIS US Congressional Committee Hearings Index. Reuse except for individual research requires license from Congressional Information Service, Inc. ; Indexed in CIS US Congressional Committee Hearings Index Part VIII ; Considers (90) S. 382, (90) S. 1374, (90) S. 1253, (90) H.R. 7819, (90) H.R. 10943, (90) S. 1125, (90) S. 1126. ; Considers S. 1125, and related S. 382, S. 1126, S. 1253, S. 1374, H.R. 7819, and H.R. 10943, to delay the enactment of local school tax deduction revisions, and to extend authority for allocation of funds for: the National Teachers Corps; regional resource centers to educate handicapped children; school construction programs for major disaster areas; educational programs for Indian children; the operation of DOD schools overseas; and operation of vocational education programs. ; Mode of access: Internet.
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In: 90. Congr., 2. sess. Committee Print
In: Journal of policy analysis and management: the journal of the Association for Public Policy Analysis and Management, Volume 8, Issue 2, p. 284
ISSN: 0276-8739
Considers (80) S. 545, (80) S. 1320. ; Considers legislation to consolidate and coordinate Federal health programs in a National Health Agency, and to establish the National Institute of Dental Research. Also considers legislation to establish a national health insurance program. ; Record is based on bibliographic data in CIS US Congressional Committee Hearings Index. Reuse except for individual research requires license from Congressional Information Service, Inc. ; Indexed in CIS US Congressional Committee Hearings Index Part V ; Considers (80) S. 545, (80) S. 1320. ; Considers legislation to consolidate and coordinate Federal health programs in a National Health Agency, and to establish the National Institute of Dental Research. Also considers legislation to establish a national health insurance program. ; Mode of access: Internet.
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Considers (88) S. 105, (88) S. 151, (88) S. 181, (88) S. 236, (88) S. 275, (88) S. 373, (88) S. 389, (88) S. 390, (88) S. 392, (88) S. 415, (88) S. 423, (88) S. 500, (88) S. 569, (88) S. 571, (88) S. 892, (88) S. 956, (88) S. 990, (88) S. 1115, (88) S. 1174, (88) S. 1222, (88) S. 1264, (88) S. 1343, (88) S. 1395, (88) S. 8, (88) S. 580, (88) S. Res. 70. ; Considers legislation to expand and extend various educational programs, including student loans, teacher education, and school and library construction. ; Record is based on bibliographic data in CIS US Congressional Committee Hearings Index. Reuse except for individual research requires license from Congressional Information Service, Inc. ; Indexed in CIS US Congressional Committee Hearings Index Part VII ; Considers (88) S. 105, (88) S. 151, (88) S. 181, (88) S. 236, (88) S. 275, (88) S. 373, (88) S. 389, (88) S. 390, (88) S. 392, (88) S. 415, (88) S. 423, (88) S. 500, (88) S. 569, (88) S. 571, (88) S. 892, (88) S. 956, (88) S. 990, (88) S. 1115, (88) S. 1174, (88) S. 1222, (88) S. 1264, (88) S. 1343, (88) S. 1395, (88) S. 8, (88) S. 580, (88) S. Res. 70. ; Considers legislation to expand and extend various educational programs, including student loans, teacher education, and school and library construction. ; Mode of access: Internet.
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In: International journal of public sector management: IJPSM, Volume 26, Issue 6, p. 440-454
ISSN: 0951-3558
In: Journal of Visual Impairment & Blindness, Volume 49, Issue 10, p. 364-365
ISSN: 1559-1476