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Contains four sections that include, theoretical perspectives on managing patient safety, top management perspectives on patient safety, health information technology perspectives on patient safety, and organizational behavior and change perspectives on p

The role of paradox in integrated strategy and structure configurations : exploring integrated delivery in health care / G. Tyge Payne, John D. Blair, Myron D. Fottler -- A turbulent field : theory, research, and practice on organizational change in health care / James B. Goes, Leonard Friedman, Nancy Seifert, Jan Buffa -- The future of integrated delivery systems : a consumer perspective / Myron D. Fottler, Grant T. Savage, John D. Blair -- Physician transition journeys : developing dual commitment on the road from private practitioner to employee / Jeffery A. Thompson, Andrew H. Van de Ven -- Determinants of service orientation among medical students / Stephen J. O'Connor, Hanh Q. Trinh, Richard M. Shewchuk -- Investments in management staffing and the financial performance of medical groups / Howard L. Smith, Neill F. Piland, William I. Bullers -- Responding to a consolidating healthcare system : options for physician organizations / Lawton R. Burns, Douglas R. Wholey -- Advances in health care management : the series / John D. Blair, Myron D. Fottler, Grant F. Savage -- The transfer of business practices into hospitals : history and implications / Margarete Arndt, Barbara Bigelow -- The content of health care strategy / Peter M. Ginter, W. Jack Duncan -- Market and regulatory forces and the transformation of the nursing facility industry / Jacqueline S. Zinn, Vincent Mor, Pedro Gozalo -- Does resource scarcity create interorganizational coordination and formal service linkages? A case study of a rural mental health system / Sharon Topping, Michael Calloway -- International health care management : investigating best practices around the globe / Grant T. Savage, Robert Schwarz, Kim Sydow Campbell -- Marketing strategies and relationships / Stephen J. O'Connor, V. Kanti Prasad

Strategic management of HR in health care is important in delivering high-quality patient care. Given that salary and wages constitute about 65 to 80% of the total operating budget in a typical health care organization and also the fact that people play a critical role in delivering high quality patient care, it is imperative for health care organizations to manage their human resources more effectively. Unfortunately, the HR function remains one of the most neglected in health care organizations and 'warm body syndrome' seems to characterize the role of HRM in health care organizations. The purpose of the special issue of AHCM on Human Resource Management is to explore the strategic role that HR function can play in delivering high quality and affordable health care.

"This text was developed as the result of a perceived need for non-financial managers to know enough about financial management in the context of health services to be successful in their day-to-day managerial activities while not burdening them with an approach bordering on overkill. As a result, this text is not an "everything you ever wanted to know about financial management, but were afraid to ask" tome. Instead, it is a plain talk, introductory text that provides enough information to be useful and completely sufficient for non-financial managers while at the same time providing a sound basis for additional study"--

Advances in Health Care Management Volume 17 helps to shape emerging thinking about best practices in international health care management. The volume is divided into two sections: a set of commentaries from US and European scholars, and research articles that compare two or more health systems and focus on specific topics in health care delivery

Advances in health care management : this volume / John D. Blair, Myron D. Fottler, Grant T. Savage -- Complexity science and health care management / Reuben R. McDaniel, Dean J. Driebe -- Managed care and drug treatment practices : a model of organizational response to external influence / Christy Harris Lemak, Jeffrey A. Alexander -- The strategic importance of open access for HMOs in a competitive environment / Marjorie L. Icenogle, John E. Gamble, Norman B. Bryan, Daniel A. Rickert -- Reshaping health professions in the new marketplace / James W. Begun, Roice D. Luke -- Physician executives : the evolution and impact of a hybrid profession / Kathleen Montgometry -- Understanding physicians : intentions to withdraw from practice : the role of job satisfaction, job stress, mental and physical health / Eric S. Williams, Thomas R. Konrad, William E. Scheckler, Donald E. Pathman, Mark Linzer, Julia E. McMurray, Martha Gerrity, Mark Schwartz -- Total quality management in health care : a goal setting approach / Liane Soberman Ginsburg -- Strategy, structure and performance in nursing facilities / Jullet A. Davis, Diane Brannon, Jacqueline Zinn, Vincent Mor -- A longitudinal study of work group innovation : the importance of transformational leadership and morale / Elisabeth Wilson-Evered, Charmine E.J. H(c)·artel, Matthew Neale -- The challenge of interpreting performance in health care : a study of intensive care units in Norwegian hospitals / Inger Johanne Pettersen -- Integration as networks and systems : a strategic stakeholder analysis / Grant T. Savage, Alison M. Roboski -- Understanding the meaning of health care management research through the use of a cognitive mapping approach / Richard M. Shewchuk, Stephen J. O'Connor, Myron D. Fottler, Hanh Q. Trinh -- Managed care and medical practice guidelines : the thorny problem of attaining physician compliance / Howard L. Smith, Steven Yourstone, David Lorber, Bruce Mann

Increasingly health care organizations are challenged to improve patient outcomes, redesign business processes, and execute quality and risk management initiatives. Health Care Quality Management offers anintroduction to the field and practice of quality management, provides hands-on experience with Excel and other tools, and shows how these principles are adopted by health care organizations to improve patient outcomes and program quality. The book includes case studies to illustrate how patient outcomes have been improved and business processes redesigned to achieve improvements in quality

Advances in health care management : overview / Grant T. Savage, John D. Blair, Myron D. Fottler -- Nurse staffing and nursing performance : a review and synthesis of the relevent literature / Lynn Y. Unruh, Myron D. Fottler -- Population health management in theory and practice / Ann Scheck McAlearney -- Emotions, the neglected side of patient-centered health care management : the case of emergency department patients waiting to see a physician / Laurette Dub(c)Øe, Lefa Teng, Josiah Hawkins, Marilyn Kaplow -- Innovation in medical devices and medical electronics : are European regulations and practices shifting innovation to Europe? / David F. Robinson -- Manager's perceptions of hospital capabilities : a theoretical and empirical study / Adelaide Wilcox King, Carl P. Zeithaml -- Management of academic health centers : the past, present, and future / Sharon Topping, Donna Malvey -- A strategic change/organizational ecology based theory of post-bankruptcy performance in healthcare firms / David D. Dawley, James J. Hoffman, Mark Hoelscher -- From stakeholder management strategies to stakeholder management styles : serendipitous research on organizational configurations / John D. Blair, Starr A. Blair, Myron D. Fottler, Timothy W. Nix, G. Tyge Payne, Grant T. Savage -- The benefits of staffing and paying more : the effects of staffing levels and wage practices for registered nurses on hospital's average lengths of stay / Mark P. Brown, Michael C. Sturman, Marcia J. Simmering -- The impact of workplace empowerment, organizational trust on staff nurses' work satisfaction and organizational commitment / Heather K. Spence Laschinger, Joan Finegan, Judith Shamian -- Managing routine exceptions : a model of nurse problem solving behavior / Anita L. Tucker, Amy C. Edmondson

ThePatients First Actis the legislative piece of a large-scale reform in Ontario's health systems governance. Prior to 2017, home and community care in Ontario was managed by Community Care Access Centres (CCACs), which were overseen by Local Health Integration Networks (LHINs) in each region. Both the CCACs and the then provincial government had come under public criticism for inefficient spending, lack of coordination between health care providers, exacerbating existing inequalities with regards to home and community care, and adding an unnecessary layer of bureaucracy to an already strained health care system. ThePatients First Act was introduced in 2016 in order to better integrate home and community care with primary care, and to improve efficiency, transparency, and continuity of care for patients. This organizational reform was achieved by abolishing the CCACs and transferring their duties to the LHINs, along with the authority to issue policy directives to other health services providers.The Patients First Act is a recent development in Ontario health systems reform, and ongoing evaluation is needed to determine the full impact of this policy. While the strengths of theAct include its focus on access and accountability for patients, there are significant gaps that remain to be addressed, including the role of LHINs in working with physicians and hospital boards, and in framing equity issues beyond geographical difference to include growing ethnocultural and linguistic diversity. LaLoi de 2016 Donnant la Priorité aux Patientsest l'élément législatif d'une importante réforme structurelle de la gouvernance des systèmes de santé de l'Ontario. Avant 2017, les soins à domicile et en milieu communautaire étaient administrés par les Centres d'accès aux soins communautaires (CASC), des organismes gérés par les réseaux locaux d'intégration des services de santé (RLISS) dans leurs régions respectives. Les CASC et le gouvernement provincial du jour ont fait l'objet de critiques publiques en raison de dépenses inutiles; d'un manque de coordination entre les prestataires de soins de santé; de l'aggravation d'inégalités préexistantes en matière de soins à domicile et en milieu communautaire; et de l'ajout d'un niveau de bureaucratie supplémentaire à un système de santé déjà surchargé. LaLoi de 2016 Donnant la Priorité aux Patientsa été introduite en 2016 afin de favoriser l'intégration des soins à domicile et en milieu communautaire aux soins primaires. Son deuxième objectif était de permettre aux patients de jouir d'une efficacité, d'une transparence et d'une continuité des soins accrues. Cette réforme organisationnelle a été réalisée en abolissant les CASC et en déléguant leurs fonctions—ainsi que le pouvoir d'émettre des directives aux autres prestataires de soins de santé—aux RLISS. Le planPriorité aux Patientsest une évolution récente dans la réforme des systèmes de santé de l'Ontario; une évaluation continue est nécessaire afin de déterminer le véritable impact de cette politique. Bien que l'importance accordée à l'accès et à la redevabilité envers les patients constitue l'une des forces de laLoi, de sérieuses lacunes—concernant notamment le rôle des RLISS auprès des médecins et des conseils d'administration des hôpitaux et la conception des questions d'équité au-delà des différences géographiques afin d'inclure l'accroissement de la diversité linguistique et ethnoculturelle—restent à combler.