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Venezuela, one of the least-known countries in Latin America, is brilliantly spotlighted in Culture and Customs of Venezuela. This oil-rich nation sustained a stable democracy until the economic downturn in the 1980s, and changes in the social and political spheres will bring the country under increasing scrutiny from the outside world. Dinneen captures the sharp contrasts and immense variety of modern Venezuela. Students and interested readers will find engaging and authoritative overviews of the land, people, and history; religions; social customs; media; cinema; literature; performing arts

Amid a Sudan's dark history, saturated with conflicts and tragic current events, lies a culture with deep roots, going back as far as 8000 BC. With several hundred ethnic groups and languages, Sudan is one of the world's most diverse countries. Learn how these cultures have blended and collided throughout the centuries, and examine how traditions and customs are kept alive today. Religious beliefs, social customs, arts, literature, and cuisine are among the topics discussed in this volume, which is ideal for high school and undergraduate students.Chapters include:^L ^L^DBLLand, People, and His

Intro -- Contents -- Series Foreword -- Preface -- Acknowledgments -- Chronology -- 1 Land, People, and History -- 2 Religions and World Views -- 3 Literature and Media -- 4 Architecture, Traditional Crafts, and Traditional Dress -- 5 Traditional Cuisine and Costume -- 6 Gender, Marriage, and Family -- 7 Social Customs and Lifestyle -- 8 Music and Dance -- Glossary -- Bibliography -- Index.

Mexico, with some 90 million people, holds a special place in Latin America. It is a large, complex hybrid, a bridge between North and South America, between the ancient and the modern, and between the developed and the developing worlds. Mexico's importance to the United States cannot be overstated. The two countries share historical, economic, and cultural bonds that continue to evolve. This book offers students and general readers a deeper understanding of Mexico's dynamism: its wealth of history, institutions, religion, cultural output, leisure, and social customs

Jamaica is known widely for its beautiful beaches and the reggae music scene, but there is much more to this Caribbean country. Culture and Customs of Jamaica richly surveys the fuller wealth of the Caribbean nation, focusing on its people, history, religion, education, language, social customs, media and cinema, literature, music, and performing and visual arts. Jamaican Creole and the education system, which are not often discussed in volumes aimed at a general audience, are also examined here. Students and other interested readers will witness the unveiling of this complicated and unique co

Product Description: The Gobi Desert, cold mountainous regions, and harsh climate of Mongolia leave it with one of the lowest population densities in the world. Nonetheless, Mongolians are proud of their long heritage, and carry even today their customs of the past. In this all-inclusive study of contemporary Mongolian life, readers will learn about nomadic lifestyles still practiced today. Other topics covered include Buddhism and other religions, literature, arts, cuisine, dress, family life, festivals and leisure activities, social customs, and lifestyle. May also includes an overview of Chinggis Khan, the father of the Mongol Empire, and his legacy in Mongolian culture today

Costa Rica, the spectacularly beautiful Latin American nation, stands out from its neighbors in its political climate, economic stability, and social progressiveness. Culture and Customs of Costa Rica is a superlative introduction to the modern Costa Rica, which Costa Ricans compare in many ways to the United States. Helmuth, who spent her formative years in Costa Rica, provides an outstanding overview of this unusual and dynamic nation's place in Latin America. Featured topics include Costa Rica's:| | Legacy of social reform| Religion| Social customs| Media| Literature| Art and the perf

The purpose of this research is to determine the impact of utilizing social media to increase customer satisfaction. To address the study's questions and evaluate hypotheses, a quantitative technique was adopted to answer questions and to test hypotheses. About 500 questionnaires were distributed using the Simple Random Sample technique to achieve the research purposes in Jordan using Vitas Company as case study. 392 questionnaires were valid for analysis, based on the Statistical Package for Social Sciences (SPSS. V.25) and (AMOS) software. The findings of the research revealed that there is a significantly positive impact of social media usage on customer satisfaction. The research results confirmed the importance of using multichannel of social media to enhance customer satisfaction and increase their loyalty and recommended managers concentrate and maintain the use of social media for providing unique services and responding to customers' inquiries in a timely manner. Additionally, the research showed the need to expand the usage of Twitter and Instagram for marketing purposes, and seeking services that exceed customer expectations and recruiting and properly training qualified staff in the social media department. Finally, companies should pay attention to customers' opinions through comments on posts and social media chat messages, because it has a positive role in improving the customer feedback process.

Modern Spain is a revelation in this up-to-date overview. Stanton vibrantly describes the startling variety of landscape, people, and culture that make up Spain today. Included are a context chapter and others on religion, customs, media, cinema, literature, performing arts, and visual arts. Students of Spanish and a general audience will be rewarded with engrossing insights into what writer Ernest Hemingway called the very best country of all.||Spain is a modern European nation, yet Spaniards are fiercely tied to their individual towns and regions-with their distinct social customs, dialects

Race, religion, language, culture, and national character are full of contradictions. Brazil, the largest country in South America, embodies so much paradox that it defies neat description. This book will help students and general readers dispel stereotypes of Brazil and begin to understand what country's bigness means in terms of its land, people, history, society, and cultural expressions.||This is the only authoritative yet accessible volume on Brazil that surveys a wide range of important topics, from geography, to social customs, art, architecture, and more. Highlights include discussions

Financial service organizations are increasingly interested in ways to improve the service experience quality for customers, while customers progressively perceive the commoditization of banking services. This is no easy task, as factors outside the control of the service firm can influence customers' perceptions of their experience. This study builds on the customer equity framework to understand the linkages between what the firm does (customer equity drivers: value equity, brand equity, and relationship equity), the social environment (social influence), the customer experience quality, and its ultimate impact on profitability. Using perceptual and transactional data for a sample of customers of financial services, we demonstrate the central role played by factors under the control of the firm (value, brand, and relationship equity) and those outside its control (social influence) in shaping customers' perceptions of the quality of their experience. We offer new insights into the moderating role of social influence in the linkages between the customer equity drivers and the customer experience quality. The managerial takeaway is that the impact of customer equity drivers on the customer experience quality is contingent on the influence exerted by other people and that enhancing customer experience quality can be a way to increase monetary returns.

After a solid overview of the land, people, and history in Chapter 1, Chapter 2 covers religion. Jordan is still a conservative Muslim state, with a Sunni Muslim majority, that retains good relations with its citizens of other faiths. The discussion of literature and media in Chapter 3 emphasizes the pan-Arabic tradition. In Chapter 4, architecture, art, and traditional crafts in Jordan are shown to be linked to the history of the country and its religious and ethnic diversity. In Chapter 5, the cuisine and culture reveal inspiration from the region of Greater Syria. In the Gender, Marriage, and Family chapter, Shoup looks at the conservative and powerful family and changing women's roles. Highlighted in the Social Customs chapter are the topics of honor, shame, and respect, social clubs, and more on women's roles in the middle class. A final chapter on Music and Dance covers everything from their Bedouin roots to Arab rap. -- Publisher description.

Part I: Pastimes -- A good baduk player was welcome everywhere -- Gambling: the ruin of families -- Pastimes for boys -- Pastimes for girls -- Open-air pastimes for girls -- Pastimes for both sexes -- Men's pastimes for discipline and martial prowess -- Part II: Customs -- Importance of clan affiliation -- The life of won gyeongha, a yangaban (a man of high birth) -- Seasonal customs -- Farmers? co-ops (dure) bring peasants together -- Banning luxury goods? the road to a strong, prosperous nation -- Part III: Insatiable curiosity about the future -- Predicting the future according to the secrets of tojeong (tojeong bigyeol) -- Forewarned is forearmed -- Peace of mind comes from abstinence -- Four pillars (saju) and physiognomy.