Meaningful Information, Meaningful Retention
In: Buffalo Law Review The Docket, Forthcoming
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In: Buffalo Law Review The Docket, Forthcoming
SSRN
In: Compensation and benefits review, Band 33, Heft 3, S. 27-31
ISSN: 1552-3837
Unifi Network, a subsidiary of Pricewaterhouse- Coopers, conducted a recent study that examines the impact of employee turnover on customer satisfaction within six different industries: banking, investment management, personal computing, property and casualty insurance, retail sales and telecommunications. Research results show a strong link between employee retention and quality of service as rated by the customer. Therefore, today's employer need not only please his consumer but also the employees who provide the product or service. Research points to six critical employee needs that, when understood by employers, can be used to combat recruiting and retention challenges faced by many of today's service organizations. Employers need to align the requirements of their business strategy with that of the more individually focused needs of their employees to sustain retention and increase customer satisfaction.
In: Asian Journal of Agricultural Extension, Economics & Sociology, Volume 41, Issue 10, Page 416-431, 2023
SSRN
In: The membership management report: the monthly idea source for those who recruit, manage and serve members, Band 19, Heft 11, S. 2-2
ISSN: 2325-8640
In: The volunteer management report: the monthly idea source for those who manage volunteers, Band 28, Heft 9, S. 4-4
ISSN: 2325-8578
In: The volunteer management report: the monthly idea source for those who manage volunteers, Band 28, Heft 7, S. 5-5
ISSN: 2325-8578
In: The membership management report: the monthly idea source for those who recruit, manage and serve members, Band 17, Heft 2, S. 3-3
ISSN: 2325-8640
In: The membership management report: the monthly idea source for those who recruit, manage and serve members, Band 15, Heft 9, S. 7-7
ISSN: 2325-8640
In: The volunteer management report: the monthly idea source for those who manage volunteers, Band 23, Heft 9, S. 7-7
ISSN: 2325-8578
In: The volunteer management report: the monthly idea source for those who manage volunteers, Band 23, Heft 5, S. 1-1
ISSN: 2325-8578
In: The membership management report: the monthly idea source for those who recruit, manage and serve members, Band 13, Heft 4, S. 2-2
ISSN: 2325-8640
In: The membership management report: the monthly idea source for those who recruit, manage and serve members, Band 12, Heft 5, S. 2-2
ISSN: 2325-8640
In: Children & young people now, Band 2016, Heft 9, S. 29-29
ISSN: 2515-7582
All children's services teams face the challenge of keeping staff turnover low against a landscape of tight budgets, so it is essential employers master the skills to retain, motivate and reward employees
In: Synthese: an international journal for epistemology, methodology and philosophy of science, Band 194, Heft 6, S. 2053-2075
ISSN: 1573-0964
In: Marine corps gazette: the Marine Corps Association newsletter, Band 98, Heft 4, S. 18-21
ISSN: 0025-3170