Suchergebnisse

Conflict between members of the pencak silat organization is a conflict phenomenon caused by various sources of conflict involving members of the pencak silat organization so that it creates public security disturbances in the Madiun Regency area. The conflict made the government handle it through various efforts to resolve the conflict. The purpose of this study is to find out how conflict and conflict resolution can be created and run in the Madiun area. The research method is this research using qualitative research methods, which is a type of research that emphasizes drawing conclusions based on the interpretation of a phenomenon or fact. The results showed that the silat conflict that occurred in the Madiun area was more of a horizontal conflict, namely the conflict that occurred only among the fighters in the Madiun area and the cause was due to trivial problems that occurred between the silat fighter and his silat association. Next, to deal with this problem, the local government tries to carry out conflict resolution based on a community governance approach, namely as an integrative and participatory community or community empowerment in the decision-making process. The approach taken by the local apparatus succeeded in reducing the conflict and creating peace, although the resolution of the conflict was not able to eliminate the feelings or desires of the fighters to stop the conflict between them.

PurposeThis paper aims to add to the current knowledge about conflict management by examining the relationships between conflict type, conflict expression intensity and the use of the conflict management approach.Design/methodology/approachThe authors test theory-based hypotheses using a field study of new product development teams in an interdisciplinary Masters program (Study 1) and an experimental vignette study (Study 2).FindingsResults show that people are more likely to respond to task conflict and conflicts expressed with less intensity using collectivistic conflict management approaches (i.e. problem-solving, compromising and yielding), and to relationship conflicts and conflicts expressed with higher intensity through forcing, an individualistic conflict management approach. Information acquisition and negative emotions experienced by team members mediate these relationships.Practical implicationsKnowing how the characteristics of the conflict (type and expression intensity) affect conflict management, managers can counteract the tendency to use dysfunctional, forcing conflict management approaches in response to high intensity conflicts, as well as to relationship conflicts and support the tendency to use collectivistic conflict management approaches in response to low intensity conflict, as well as task conflicts.Originality/valueThe authors examine an alternative to the prevailing view that conflict management serves as a moderator of the relationship between conflict and team outcomes. The research shows that conflict type and intensity of conflict expression influence the conflict management approach as a result of the information and emotion they evoke. The authors open avenues for future research on the complex and intriguing relationships between conflict characteristics and the conflict management approach.