Managing the Myths of Health Care: Bridging the Separations between Care, Cure, Control, and Community
Cover -- Title Page -- Copyright -- Contents -- Overview -- This Book in Brief -- Yet Again? -- Management? or management? -- A Few Cautions -- Part I: Myths -- 1. Myth #1 We have a system of health care -- 2. Myth #2 The system of health care is failing -- Suffering from Success -- More for Less? -- 3. Myth #3 Health care institutions, not to mention the whole system, can be fixed with more heroic leadership -- The Position of Heroic Leadership -- The Person as Heroic Leader -- The Quest for a Regular Leader -- 4. Myth #4 The health care system can be fixed with more administrative engineering -- Fads, Fallacies, and Foolishness -- Re-engineering the Health Care Factory -- When in Doubt, Reorganize -- Use Pretend Markets When You Can't Get Away with Real Ones -- Merge Like Mad -- The Myth of Scale -- Keeping the Baby -- 5. Myth #5 The health care system can be fixed with more categorizing and commodifying to facilitate more calculating -- Categorization for Commodification for Calculation -- Beyond, Across, and Beneath the Categories -- Some Myths of Measurement -- Analyst, Analyze Thyself -- 6. Myth #6 The health care system can be fixed with increased competition -- Is American Competition the Model? -- Porter and Teisberg on the "Right Kind" of Competition -- Does Competition Necessarily Foster Innovation? -- Is This Really About Competition? -- The Cost of Competition -- Cooperation, Not Individualization -- 7. Myth #7 Health care organizations can be fixed by managing them more like businesses -- Herzlinger on this Business of Health Care -- When Being a Business Is Bad for our Health Care -- When Acting Like a Business is hardly Better -- Health Care as a Calling -- Summing Up the Fixes -- 8. Myths #8 AND #9 Overall, health care is rightly left to the private sector, for the sake of efficiency and choice