Making diplomacy work: intelligent innovation for the modern world
chapter 1. Diplomacy in history -- chapter 2. Who are the diplomats and how do they operate? -- chapter 3. The institutions of bilateral diplomacy : precedence, protocol, ministries, embassies -- chapter 4. The institutions of multilateral diplomacy -- chapter 5. Regional diplomacy and the Gs -- chapter 6. Negotiations -- chapter 7. Public diplomacy -- chapter 8. Public goods : treaties and international law -- chapter 9. The new diplomatic agenda : the challenges for diplomatic reform -- chapter 10. The non-state actors : global citizens and global diplomacy -- chapter 11. The continuing information and communication revolution : awaiting the response of diplomacy -- chapter 12. Diplomacy in 2025 -- chapter 13. Diplomacy for the ages : intelligent innovation for the modern world