Hand Hygiene and Clinicians
The World Health Organization 'My five moments for hand hygiene' has been globally adopted and compliance with this practice has been the focus of this thesis. Face touching by healthcare workers may contaminate hands and become a transmission opportunity. The frequency of face touching was examined in medical students as healthcare workers' movements prevent continuous observations. 26 medical students observed over 4 hours demonstrated on average 23 face touches per hour. This frequency is high and healthcare workers should be made aware of this behavior and the need for hand hygiene after face touching to prevent potential transmission of pathogens to vulnerable patients. To improve hand hygiene and the 7 hand hygiene poses an automated training system to improve technique was introduced into a tertiary teaching hospital and used by 789 healthcare worker volunteers (79% of total staff). The highest pass rate, 77%, was with pose-1 (rubbing palm to palm) and the lowest pass rate, 27%, was with pose-6 (cleaning thumbs). The novelty of the training system was short lived with most, 95% to 99.8%, of all failed poses not being reattempted. The training system did not improve the hospitalwide compliance during the implementation period or 8-months post-training; 74% (95%CI 72%-76%) versus 72% (95%CI 71%-74%). To improve hand hygiene compliance by providing daily compliance rates an automated hand hygiene surveillance system was installed in the largest tertiary public hospital while quarterly mandatory human audits continued. The automated system identified compliance for the surgical ward at 49%, 38 percentage points lower than the quarterly audits. The automated system identified compliance on the medical ward compliance at 30%, 55 percentage points lower than the quarterly audits. After 4 months of daily feedback, the compliance improved by 17 percentage points on the surgical ward to 66% while compliance on the medical ward remained at 30%. Qualitative interviews identified the surgical ward culture was one of a strong socially cohesive team compared with the medical ward. Changing hand hygiene behavior and sustaining high compliance is challenging and the findings suggest social cohesiveness on the wards assists the diffusion of a hand hygiene program.