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Abstract. The study focused on investigating and analysing the perception
of Facebook's role, as one of the components in the field of Information and
Communication Technologies (ICT), namely, social media, on the quality
of emotional interaction, particularly among individuals in their third age.
The research sample comprised 260 participants of various ages, divided
into two age groups – under 50 and over 50 years old. Participants' opinions were obtained through empirical research, employing quantitative
methods and surveys as the research technique. The research findings indicate that age influences participants' attitudes to digital communication
as a means and medium of emotional communication in various contexts.
Participants in the third age exhibit stronger reservations towards Facebook as a tool for emotional communication and are more cautious about
the use of modern communication methods offered by new social media
techniques. They are also less inclined to abandon traditional interpersonal interactions. The results reveal general distrust in the information
circulating on Facebook and underscore the advantage of maintaining
each interpersonal communication, encompassing all elements of emotional relationships beyond the realm of the Internet, or the information
mediation services offered by ICT, primarily social media.
Keywords: Information and Communication Technologies, Facebook,
third age, emotional communication, alienation.