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Communication Errors and Repairs in the Automated Telephone Interviews
In: Sociologičeskij žurnal: Sociological journal, Band 25, Heft 2, S. 33-59
ISSN: 1684-1581
This article presents the results of a robotic survey conducted by the Laboratory for Social Research Methodology (Institute for Social Analysis and Forecasting, RANEPA) with support from Voice Communication and the Social Validation. The goal of the survey was to select rural residents from an all-Russian sample. The 599 collected phone numbers were identified by the robot as rural. In order to accomplish this task, 64623 numbers were dialed, in 7310 cases connection was made and in 2703 cases the subscribers were asked the first question. Afterwards out of all identified cases (rural/city residents or "status not determined"), 300 were selected in order to conduct further encoding and listen to audio recordings. All of the respondents' answers were divided into two groups: coded (or having single-valued correspondence with the proposed closures), and non-coded, which the robot was supposed to fix. Five types of non-coded answers were identified: extended answer, question interruption, counter-question, alternative notice and a service frame. For each type of non-coded answer options for fixing and improving the script of the robotic questionnaire were proposed.
Interviews on conscience and dissent in the USSR (Интервью о совести и инакомыслии в СССР)
Interviews on conscience and dissent in the USSR Interviews conducted by Dr Philip Boobbyer (University of Kent) These interviews, all of them in Russian, were conducted by Dr Boobbyer for a research project on the role of 'conscience' in undermining communism in the late Soviet era. Material from the interviews was used in the book Conscience, Dissent and Reform in Soviet Russia (London: Routledge, 2005), published in Russian as Sovest', dissidentstvo i reformy v Sovetskoi Rossii (Moscow: ROSSPEN, 2010). The interviews, which were conducted in a semi-structured way, focussed on how dissidents became disenchanted with Soviet socialism, and the extent to which moral and spiritual motivations were present in their ideas and activities. Larisa Bogoraz (1926-2004). Larisa Bogoraz was born in Kharkiv, to a family loyal to the Communist Party. She was an active Komsomol member in her youth. She started to question the Soviet regime in the 1950s. She participated in the demonstration on Red Square against the invasion of Czechoslovakia on 25 August 1968, after which she was sentenced to four years in internal exile in Siberia. She remained active in human rights work throughout the 1980s and 1990s. Place and date of interview: Moscow, April 1996. Transcript provided in Russian. Aleksandr Ginzburg (1936-2002). Aleksandr Ginzburg grew up in Moscow in a non-communist family. In 1960, he co-edited the samizdat publication, Phoenix, after which he was arrested. He was a defendant in the 'trial of the four' in 1967. After Solzhenitsyn was exiled in 1974, he helped to set up the Solzhenitsyn Aid Fund to help political prisoners. He subsequently worked for a time as a secretary to Andrei Sakharov. He was sent into exile in 1979 as part of a prisoner release, and eventually settled in Paris. Place and date of interview: Paris, March 1997. Short summary of contents available (see below). Natalya Gorbanevskaya (1936-2013). Natalya Gorbanevskaya was a poet. She launched the samizdat journal Chronicle of Current Events in April ...
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How Consumers Perceive the Market: Cynical Reason and Individual Resistance (Based on Interviews with Residents of Moscow)
In: Sociologičeskij žurnal: Sociological journal, Band 26, Heft 3, S. 90-113
ISSN: 1684-1581
This study seeks to investigate how consumers interpret their place in the market system and how consumers act on these perceptions. By drawing from 54 interviews with a diverse sample of Moscow residents, this article explicates three key categories — presumption of market players' guilt, (ir)responsibility of the state and proactive consumer behavior. Interviews suggest that consumers infuse market with moral meaning and have a strong sense of appropriateness. Consumers have a generalized idea of market players born within the commonsense world of everyday life and it produces a relay of signification and interpretation. Consumers' past problems or grievances may result in placing blame onto market players. A typical way to interact with market players was described in terms of confrontation or rivalry. Tensions between market players and consumers are expected to be resolved by an impartial party — state representatives, consumers' expectations — to be protected by a government indicated victim-based consumer identity. Adopting the "cynical reason" concept established by P. Sloterdijk, the author offers a category called "consumer cynicism", encompassing mundane suspicion and disappointment in the relationship between consumers and market players. Yet consumers' vigilance and alertness paradoxically create a sense of security and self-affirmation. Moreover, consumer cynicism fuels proactive consumer behavior. Trying to fight back against market injustice, consumers' choices are governed by the principle "do not overpay" for financially stable informants, as well as the principle "do not go broke" for those who struggle with money. Saving and coping are interpreted as a choice rather than a financial necessity. Proactive consumer behavior is conceptualized as a form of individual resistance. Tactical everyday resistances allow for protecting one's interests while entailing a perception of possessing less power. The author discusses three understandings of saving and coping: survival, game and calculation.
Перебивание в политическом интервью: на материале русского и китайского языков ; Interrupting in political interviews: based on Russian and Chinese languages
В статье на основе корпуса, включающего звукозаписи русскоязычных и китайскоязычных политических интервью, рассматриваются механизмы смены ролей говорящих в российских и китайских политических интервью и их нарушение.
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Стратегия уклонения в политическом интервью: на материале русского и китайского языков ; Strategy of evasion in political interviews: based on the Russian and Chinese languages
В статье рассматриваются наиболее популярные тактики уклонения от ответа на вопрос и раскрывается специфика лингвистических реализаций стратегии уклонения от ответа в политическом контексте России и Китая.
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Сопоставительное исследование политического и культурного контекста русскоязычного и китайскоязычного политического интервью ; A compartive study of political and cultural differences between Russia and China: an analysis of dialogic structure of political interviews
В статье рассматривается политическое интервью как особая жанровая разновидность политического дискурса.
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