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Now fully updated, the Fourth Edition of Luther's classic text will help businesses navigate the perilous new landscape of Web 2.0 business strategies, and guide them to develop a working marketing plan

"Book Yourself Solid provides a true understanding of why self-promotion is a critical factor to success. It is this different and unique perspective that makes Book Yourself Solid so much more than an ordinary "how to" manual for getting more clients and raising a business profile. Michael helps the reader adopt this perspective and then provides the strategies, techniques, and skills necessary to get more clients and increase profits. Through verbal and written exercises, readers learn how to develop a strong marketing plan and brand image. In 2006, Michael published this book about marketing for the small business owner without addressing Facebook, LinkedIn or Twitter--which didn't even exist at the time. The 2nd edition of Book Yourself Solid will change all of that with brand new information, including: unique, personalized online marketing strategies for service professionals new SEO rules to optimize search engine listings and traffic solid social media exposure and dominance strategies."--

"Reach new and diverse customer groups and expand your market share The standard approach to marketing is to look for as many people as possible who fit one core customer profile. How to Market to People Not Like You challenges this traditional thinking about core customer bases, giving you a new approach to expand your customer base and your business. Arguing for focusing on customer values rather than demographics, How to Market to People Not Like You reveals how you can grow business and profits by targeting those who are different from your core audience, rather than those who share similarities. Reach unfamiliar new market segments with your products Learn how to engage micro-segmented customer groups Author's company was named one of the top ad agencies in the US by Ad Age Find out How to Market to People Not Like You, understand the needs and values that distinguish diverse customers, and reach their hearts, minds, and wallets."--

"Learn the secrets of direct response marketing with the man who created the George Foreman Grill campaign In today's highly competitive, global marketplace, businesses have to do more than just advertise their products. By taking advantage of the accountable advertising model that direct response has to offer, you can improve your bottom line, build brands, and develop lasting relationships with legions of satisfied customers. In Buy Now!, Rick Cesari reveals twenty-five years' worth of insights and methods, enabling you to make the most of direct response marketing in your business toolkit. Whether you're a business owner, executive, inventor, or marketer, Buy Now! gives you the secrets behind the successful campaigns that catapulted products into millions of homes. Find out how to use direct response to create a "self-funding "marketing campaign Learn the techniques to building offers that will get people to respond to your products Use "high touch" direct response marketing to build brand equity and drive sales at retail Find out why large companies like Johnson & Johnson and Valvoline are using these concepts for their consumer brands Cesari has put more companies on the Inc. 500 list of fastest growing companies than anyone else Buy Now! to launch your products and campaigns to new heights-and connect with customers as never before-with Cesari's market-leading insights."--

Die Verfasser gehen von der These aus, daß die Nichtberücksichtigung des ökologischen Systems die Erfolgssituation der Unternehmen in zunehmendem Maße beeinträchtigen wird. Die Rolle des Umweltschutzes als Faktor einer langfristigen Existenzsicherung wird in der Diskussion um Ressourcenverknappung und zunehmende Umweltverschmutzung, Rahmenbedingungen der Umweltschutzpolitik, die Bedeutung eines veränderten Konsumentenverhaltens für Unternehmensentscheidungen sowie drohende Imageverluste bei Mißachtung ökologischer Aspekte deutlich. Als Elemente einer ökologisch orientierten Unternehmensführung werden Ansatzpunkte einer ökologisch ausgerichteten Materialwirtschaft, einer ökologisch orientierten Marketingpolitik sowie einer ökologisch orientierten Personalführung benannt. Abschließend werden Konsequenzen für die Betriebswirtschaftslehre formuliert. (ICE)

Die Entwicklung des Kundendienstes zu einem bedeutenden Instrument der Marketingpolitik ist vor dem Hintergrund gesättigter Märkte, differenzierter Kundenbedürfnisse und verstärktem Konkurrenzdruck zu sehen. Das Angebot an Kundendienstleistungen ist zu einem wesentlichen Kaufentscheidungsfaktor geworden. Die erheblichen Koordinationserfordernisse kundendienstpolitischer Entscheidungen im Rahmen des gesamten Marketingmix legen es nahe, von einem Kundendienst-Management zu sprechen. Der Sammelband umfasst neun Beiträge kompetenter Praktiker und Wissenschaftler zu zentralen Problembereichen der Kundendienstpolitik. Es handelt sich dabei um die Ergebnisse eines Workshops über Kundendienst-Management an der Universität Münster.