Suchergebnisse

To expand existing literature on loyalty schemes, the impact of stand-alone vs. multi-partner programs on customer loyalty was evaluated. In addition, the effects of store satisfaction, membership in competing programs, as well as various shopper characteristics were tested. Therefore, interviews were conducted with loyalty executives and a survey was carried out with 1,150 German customers of two fuel station chains. Stand-alone programs were found to outperform multi-partner schemes in their ability to trigger behavioral loyalty (e.g. share-of-wallet), attitudinal loyalty, and positive word-of-mouth. While program members showed significantly higher levels of loyalty than non-members, those of the stand-alone solution did so to an even greater extent than those of the coalition scheme. «Best Dissertation of 2011» by the WU – Vienna University of Economics and Business and Winner of the «Outstanding Award 2011» by the ECR Austria.

"The Bioenergy Technologies Office is one of the 10 technology development offices within the Office of Energy Efficiency and Renewable Energy at the U.S. Department of Energy. This Multi-Year Program Plan (MYPP) sets forth the goals and structure of the Bioenergy Technologies Office (the Office). It identifies the research, development, and demonstration (RD&D), and market transformation and crosscutting activities the Office will focus on over the next five years and outlines why these activities are important."

Road investment appraisal requires joint consideration of multiple criteria which are related to engineering, economic, social and environmental impacts. The investment consideration could be based on the economic analysis but however for some factors, such as environmental, social, and political, are difficult to quantify in monetary term. The multi-criteria analysis is the alternative tool which caters the requirements of the issues above. The research, which is based on 102 class D and class E paved road sections in Kenya, is about to optimize road network investment under budget constraints by applying a multi-criteria analysis (MCA) method and compare it with the conventional economic analysis. The MCA is developed from hierarchy structure which is considered as the analytical framework. The framework is based on selected criteria and weights which are assigned from Kenya road policy. The HDM-4 software is applied as decision-making tool to obtain the best investment alternatives and road work programs from both MCA and economic analysis. The road work programs will be the results from the analysis using both MCA and economic analysis within HDM-4 software to see the difference and compare the results between both programs. The results from MCA show 51 road sections need periodic work, which is overlay or resealing. Meanwhile, 51 others need rehabilitation or reconstruction. The five years road work program which based on economic analysis result shows that it costs almost Kenyan Shilling (KES) 130 billion to maintain the class D and E paved road in Kenya. Meanwhile, the MCA only requires KES 59.5 billion for 5 years program. These results show huge margin between two analyses and somehow MCA result provides more efficient work program compared to economic analysis.

University's community service program is one of facilitator, catalyst, and mediator in empowering the community. In addition, the mosque is not only a place of ritual worship but also serves for empowering the community. To integrate the programs of university and mosque, there are three partner institutions that collaborate to increase the quality of life society involving village management, non-governmental organisation, and mosque management. The purpose of the study is to determine the response of partner engagement in implementing mosque-based empowerment. This study has a sample of 210 respondents in two universities in Indonesia. Finding found that the response of partner engagement on university B better than university A. Then, mosque management is selected to be the best partner institution in providing the university's community service program with a mean of 68.69. Further study is suggested to consider the government partner engagement to provide community service by the university. Keywords: partner engagement; mosque-based empowerment; university's community service program; Indonesia.

Health programs too frequently reflect the needs and experience of middle class health professionals rather than the real concerns of at risk populations. The migrant industrial workforce is one population frequently overlooked. The experiment described here, a multi‐lingual industrial health education program, was designed as a contribution to overcoming this discrepancy. The program was extensively evaluated and found to be moderately successful. Programs relevant to the industrial workforce are possible, but, as well as scientific and technical expertise, require skills in education, knowledge of industrial relations and awareness of and sympathy with the particular problems of migrant workers.

The development of education in Indonesia must use at least four basic strategies. Namely, The first is equitable distribution of opportunities for education; the second is relevance; the third is quality improvement, and the fourth is efficiency. Generally, this strategy can be divided into two dimensions, namely education improvement and equity. Development of quality improvement is expected to increase the efficiency, effectiveness and productivity of education. "Dimensions of educational equity are expected to provide equal opportunities in obtaining education for all school ages" (Amri, 2013: 68). In realizing distribution of opportunities to obtain education, Surabaya implements a program for acceptance of new students through the path of community partners. The emergence of this policy is also a proof of the government's commitment in carrying out the mandate of the Constitution regarding 20% of the budget for education. This study uses an evaluation research with a qualitative approach. The main data source in this study was obtained by snowball sampling. Data collection techniques in this study used three techniques, namely observation, interviews, and documentation. State High School 13 Surabaya is one of the schools implementing a citizen partner program. The conclusion from this study states that the implementation of the citizen partner program in State High School 13 Surabaya has not yet been reached because of the discovery of elements of nepotism and lack of socialization resulting in one student having not been affected by the community partner program.