Suchergebnisse

No se trata de entender cómo se alimenta la confianza de las personas en las diversas organizaciones complejas (con y sin fines de lucro) fijándose objetivos abstractos, se trata de comprender la confianza, como mecanismo de eficacia interna de las distintas organizaciones. Confianza que parece tener una base democrática también sólo porque remite a nuestras raíces antropológicas. Se trata de buscarla en las implicancias organizativas donde aún subsiste. En este sentido creemos poder confiar aun en una democracia que nace del proceso de confianza, porque la encontramos en los orígenes de nuestra civilización, pero también porque la podemos encontrar todavía en las mejores formas organizativas que podemos constituir. ; We try to understand how feeds people's confidence in the complex organizations (for profit and not-for-profit) not fixated on abstract objectives, but through the confidence as a mechanism of internal efficiency of them. Confidence is based on the democracy that is at the basis of our anthropological ideas. It is important to find its implications in the organization. We believe that we can trust even in a democracy that is born from the trusted process, because it's in the origins of our civilization, but also because we can still find it in the best organizational forms. ; peerReviewed

This article evaluates the effectiveness of the area of human resources in the operative management of the training activities in the Barquisimeto Electrical Energy (ENELBAR) company. This is made by establishing indicators of management in those activities and by seeking information on the organization's strengths/weaknesses. The methodology that was used in the research consisted of obtaining data by means of visits made to the company, documentary reviews and the application of data collection instruments. The data were analyzed with statistical techniques and comparisons with a theory model were made in order to obtain the results. In the analysis of the collected information the article concludes that the area of human resources of ENELBAR has shortcomings in the training process that render it ineffective to achieve the organization's goals. These shortcomings must be remedied, so that this area can become a strategic resource for the solution of organizational problems and comply with the new regulations and norms set by legislation for electrical services passed in 1999. Key words: indicators of management, human resources management, control of management. ; La investigación tiene por objetivo evaluar la efectividad en la gestión operativa del área de recursos humanos en la actividad de capacitación en la Energía Eléctrica de Barquisimeto (ENELBAR). Esto se logró estableciendo indicadores de gestión en dicha actividad. Además se requirió información que respondía a las fortalezas/debilidades en la organización. La metodología utilizada consistió en recabar datos mediante visitas realizadas a la empresa, revisión documental y la elaboración y aplicación de instrumentos de recolección de datos. Los datos se analizaron con técnicas estadísticas y se efectuaron comparaciones con un modelo teórico obteniendo los resultados de la investigación. En el análisis de la información recolectada se logró establecer que el área de recursos humanos de ENELBAR presenta fallas en el proceso de capacitación que la califican como inefectiva para el logro de los objetivos organizacionales, fallas que debe corregir a los fines de convertirse en un recurso estratégico que permita resolver problemas organizacionales así como también responder a las nuevas regulaciones y normativas que plantea la Ley Orgánica del Servicio Eléctrico del año 1999. Palabras clave: indicadores de gestión, administración RRHH, control de gestión.

The purpose of the research was to analyze, at the theoretical level, the state policy of organizational and legal nature on strategic issues of ensuring fire safety in Ukrainian forests. To achieve this goal, general scientific and special scientific methods of cognition were used, in particular, dialectical, logical-formal, analysis and synthesis, structural-systemic, legal-comparative, legal-formal, prognostic. The study emphasizes that the lack of approved strategic documents for the development of the forestry sector prevents the formation of a projected public policy and, therefore, creates an unresolved organizational and legal structure of governance in forestry relations in general and reduces the effectiveness of fire safety in forests. It is concluded that among the priorities for achieving the task of effective fire safety in forests are identified factors that are primarily the formation of a single interagency consensus vision of the development of the forestry sector, reflected in the Strategy for Sustainable Development of Forest Resources and, consequently, a system of rules and principles basis of the national forest policy.

Facultad de Contaduría y Ciencias Administrativas. Maestría en Administración ; The "Secretaría de la Juventud" a government agency of the Executive Branch of the State of Queretaro, created to attend young people problems and needs, did not have administrative manuals, since its creation, so it was considered necessary to develop this project, which was started in order to develop the organizational manual necessary to optimize its organizational structure, strengthen the effectiveness of its functioning, as well as improve quality and productivity of the staff in this government agency. Administrative manuals are becoming increasingly necessary in federal, state and municipal entities, not to mention institutions both public and private, in such a way that the diversity of manuals (organizational, of process and / or employee description) are tools to maximize the benefits and minimize duplication of functions and activities, being a useful and essential operational tool, for a proper, efficient and effective way of achieving objectives. The main objective of the project, was to design and develop the required organizational manual, and then achieve the Secretary approval that would make possible the implementation of this indispensable operational tool. Therefore, there was the need for research, how to develop and use administrative manuals for government agencies, specifically in the "Secretaría de la Juventud" (as this dependence in 2011 was established as an indispensable support to the State Governor in the task of designing and executing public policies that would contribute to meet the demands of young people, as well as to the development of the entity). The hypothesis at the beginning of the project was: Creating an administrative manual will promote the proper organization and unification of criteria, allowing a correct operation and institutional growth of the entity. ; La Secretaría de la Juventud del Poder Ejecutivo del Estado de Querétaro, no contaba con manuales administrativos, dado que es una ...

The administrative process is a fundamental part of the organization since it defines the phases by which the activities will be carried out, offering an adequate control over them. The quality of the administrative processes can have an adequate impact on the levels of efficiency and effectiveness of the employees and thus guarantee the services in accordance with the organizational objectives. The objective of this project is to determine the incidence of the quality of the administrative process in the efficiency and effectiveness of the Pedro Pablo Gómez Decentralized Autonomous Government, for which an analytical, descriptive and exploratory methodology is designed, using the following methods: inductive, synthetic analytical and descriptive, the techniques applied were the interview to an official of the parochial GAD and the survey to the inhabitants of the locality, being determined in a sample of 67 people. Among the results, it is evident that there are shortcomings in various components of the administrative process, especially in control, and to a lesser extent in the organization and control, as well as no reports of verification of the levels of efficiency and effectiveness in the GAD, although the inhabitants indicate that these are considered moderate, so it is necessary to strengthen the administrative process to improve the levels of efficiency and effectiveness in the institution. ; El proceso administrativo es parte fundamental en la organización ya que se definen las fases por las cuales las actividades serán realizadas, ofreciendo un control adecuado sobre los mismos. La calidad en los procesos de la administración puede incidir de forma adecuada en los niveles de eficiencia y eficacia que presenten los funcionarios y así se garanticen los servicios acordes a los objetivos organizacionales. Este proyecto tiene por objetivo determinar la incidencia de la calidad del proceso administrativo en la eficiencia y eficacia del Gobierno Autónomo Descentralizado (GAD) Parroquial Pedro Pablo Gómez, ...

Through a reflexive and documentary methodology, the article examines the connection between clientelism and social responsibility. Understanding social responsibility as a collaborative effort to promote happiness by members of the economic, political and cultural apparatus. Furthermore, it explores the service and mastery paradigm of bureaucratic theory, which, at least in theory, increases organizational efficiency, efficacy and effectiveness. It is concluded that clientelism in administration seeks a bureaucracy delineated in power and service, where the logic and point of view of the client rules. Those who have the ability to judge and discriminate between what is true and what is not, can critically assess these issues. Reason, which is innate in human beings, creates a variety of articulated ideologies. These ideas are supported by Weber's bureaucratic theory and Descartes' method discourse approaches, according to which the client's search for truth is governed by two essential perspectives: collaboration with the human sciences and service for life.

La eficiencia y eficacia son preceptos que han estado presentes a través de la historia, las teorías y los sistemas de administración pública en muchas partes del mundo, la aseveración anterior es aplicable en mayor o menor medida a cualquier nivel de gobierno y de manera indistinta en las instituciones cuya orientación es la gestión pública. En este artículo se analiza la preparación profesional como mecanismo de incidencia en la eficiencia y efectividad en el desempeño laboral, el estudio fue realizado con funcionarios públicos de Nuevo León que ocupan cargos de asignación directa o indirecta en el Gobierno Estatal actual con cargos de primero, segundo y tercer nivel jerárquico dentro de los esquemas organizacionales vigentes de las dependencias centralizadas y descentralizadas de dicho contexto. Los resultados muestran evidencia de que el fenómeno estudiado influye sobre el desempeño laboral de manera importante y para demostrarlo se desarrolla la presente ponencia. ABSTRACT Efficiency and effectiveness are concepts that have been present throughout history, theories, and public administration systems in many parts of the world. The statement above is applicable in varying degrees at any level of government and interchangeably in institutions whose orientation is governance. This article analyzes professional academic education as a mechanism for influencing the efficiency and effectiveness in job performance. The study reviews Nuevo León, Mexico, officials in positions of direct or indirect assignment in the current state government in charge of first, second, or third management levels within the existing organizational schemes centralized and decentralized units in said context. The results show evidence that the phenomenon affects job performance significantly, which will be explained in this article.

The prioritization of social welfare by the States has generated new challenges in the Public Administrations to meet the demands of society with quality, therefore, a primary objective of the public sector is to comply with the foundations of effectiveness and efficiency in all its performances. Specifically, public institutions have presented changes in the scope of the organizational structure, with which they determine the way in which they give citizens access to their services and also how they articulate their function internally. Under this perspective, the Foreign Relations Sector in Colombia and its organizational structure will be analyzed, in order to identify opportunities for improvement considering the theories of modernization, organizations and structures of the Public Administration and a comparison with the experience of the Brazilian Foreign Ministry, that allows to give objective support to the evaluations and recommendations applied to the Colombian case. ; La priorización del bienestar social por parte de los Estados ha generado nuevos desafíos en las Administraciones Públicas para lograr satisfacer con calidad las demandas de la sociedad, por tanto, un objetivo primordial del sector público es cumplir con los fundamentos de eficacia y eficiencia en todas sus actuaciones. Específicamente, las instituciones públicas han presentado cambios en el ámbito de la estructura organizacional, con la cual determinan la forma en la que dan acceso a la ciudadanía a sus servicios y también como articulan su función internamente. Bajo esta perspectiva, se analizará el Sector de las Relaciones Exteriores en Colombia y su estructura organizacional, con el propósito de identificar oportunidades de mejora considerando las teorías de modernización, organizaciones y estructuras de la Administración Pública y un comparativo con la experiencia de la Cancillería brasilera, que permita dar un sustento objetivo a las valoraciones y recomendaciones aplicadas al caso colombiano.

The purpose of this article is to explain a theoritical criterion identified for the study of the political behavior of intraorganizational leadership in political parties, which is of great value methodological due to its possible impact on ensuring the political effectiveness of this type of behavior in political parties. Its autor supports a definition of this term, which comes up as a result of the analysis carried out following certaing keys of logical theoretical construction supported by the units of analysis: Political behavior of intraorganizational leadership and political parties. Both units are analyzed from general criteria about the political relations of management, intraorganizational relations, political behavior, political parties in general and political parties of a new type in particular, to arrive at the conceptulization of the term that interests. ; Este artículo tiene como propósito explicar un criterio teórico identificado para el estudio del comportamiento político de dirección intraorganizacional en los partidos políticos, de gran valor metodológico por su posible repercusión en el aseguramiento de la eficacia política de este tipo de comportamiento en dichas organizaciones. Su autor sustenta una definición del término, a la cual arriba como resultado del análisis realizado siguiendo determinadas claves de construcción teórico lógica, apoyadas en las unidades de análisis: Comportamiento político de dirección intraorganizacional y partidos políticos. Ambas unidades se analizan desde criterios generales acerca de relaciones políticas de dirección, relaciones intraorganizacionales, comportamiento político, partidos políticos en general y partido político de nuevo tipo en particular, para llegar a la conceptualización del término que interesa.

The aim of the study was to analyses the system of police performance and determine the role of the indicator that shows the number of detected criminal offenses in this system. A comprehensive study of the chosen topic was realized through empirical and theoretical methods, as well as the comparative analysis. It is determined that the components of the system of police performance indicators include the level of public trust in the police as a fundamental indicator that reflects the real state of crime and security in the country; the level of detection of criminal offenses; crime rate and public safety; citizens-police interaction rate; response time to offenses. It was found that the ratio of detected and solved crimes for the reporting period allows reflecting the police performance in the fight against crime, identifying the main problems of organizational, personnel, material, technical and legal nature of their activities. The evaluation of the effectiveness of policing through the prism of detected criminal offenses provides for further research and justification in order to determine effective legal tools for its regulation.

The research is devoted to the problem of improving tax administration in the context of effective public administration in the case of Eastern Europe. After analyzing scientific approaches to clarify the essence of tax administration in the public administration system, it is proposed as a component of tax administration in public administration, a systemic mechanism, whose elements implement the guidelines and priorities of the state program through complex organizational and administrative structures and procedures, for the formation of centralized and decentralized financial resources on the basis of the integrity, punctuality and efficiency of the tax obligation by subjects of tax relations. The complex factors of economic and geopolitical development are reflected in trends and analytical indicators to assess the effectiveness of tax administration (integrated indicator) through the prism of the normalized performance coefficients of its administration and the work of tax inspections. As a conclusion on the basis of the identified factors of subjective and objective influences, a set of measures has been proposed to improve tax administration in the context of public administration within the framework of remote cooperation.

In recent years, considerable progress has been made in Cuba in the use of information and communication technologies (ICT). Various applications, government portals and services are implemented in the territories and in national institutions. However, an interoperability between them that ensures efficiency, quality, effectiveness among other attributes is not achieved. Interoperability, understood as the capacity through which heterogeneous systems can exchange information and technical processes or data, is not something new, but good examples of its implementation are not achieved and it remains one of the critical factors for the success of electronic government. Achieving this requires raising many barriers and solving complex technological, semantic, organizational, legal-regulatory or cultural problems, among others. This article presents the initial analysis of the necessary and insufficient requirements to design a national interoperability scheme. The proposals are the result of an investigation that aims to create the conditions to guarantee the adequate level of technical, semantic and organizational interoperability that guarantees the exchange of data and information between the systems and applications used for the Electronic Government and pays better citizen service. ; En los últimos años se ha experimentado en Cuba un avance considerable en el uso de las tecnologías de la información y la comunicación (TIC). Varias aplicaciones, portales de gobierno y servicios son implementados en los territorios y en las instituciones nacionales. Sin embargo, no se logra una interoperablidad entre ellos que asegure eficiencia, calidad, efectividad entre otros atributos. La interoperabilidad, entendida como la capacidad mediante la cual sistemas heterogéneos, pueden intercambiar información y procesos técnicos o datos, no es algo nuevo sin embargo no se logra buenos ejemplos de su implantación y sigue siendo uno de los factores críticos para el éxito del gobierno electrónico. Lograrlo requiere levantar muchas ...

[EN] Today the country is marked by strong sustained economic downturn in recent years. This crisis has taken its toll not only companies, but has exposed the shortcomings and deficiencies of the management model used in public administrations. Given this situation, the public sector has been forced to renew itself and adapt, by introducing practices that emerged management and already established in the business sector, to help to use the human and material available with criteria of efficiency and effectiveness resources. In the field of public education they have acquired great importance the organizations dedicated to vocational training. They not only find their reason for being in its formative function, but also have the capacity to provide a greater degree of employability of people and insert the workforce, a fact that is key in the current situation of unemployment in Spain. These organizations, called Public Integrated Vocational Training (PIVT) Training, have their legal origin in 2005 and its organizational and functional design reflects objectives of efficiency and effectiveness, in line with the new management applied to organizations and public bodies . Over recent years, the trend in the management of non-university schools, and in this group are PIVT, it has oriented its legislative standards through the adaptation of different models based on excellent management philosophy Total Quality. However, these regulations have not been standardized techniques, tools and instruments linked to these philosophies and models. In this vacuum, institutions of higher education have become the main reference in terms of total quality management, with the techniques and related measuring and managing the implementation of the strategy of further development and implementation tools. Among the different alternatives, the Balanced Scorecard (BSC) has been and is the technique that presents greater international expansion because of its adaptability and flexibility. Its proven validity in universities has led to ...

Los poderes públicos están obligados a hacer efectivo, el disfrute por todos los ciudadanos, de una vivienda digna y adecuada. La mejor vía para garantizar la efectividad del derecho a obtener una vivienda, en condiciones de mercado que excluyan la especulación, es que tal responsabilidad se desarrolle por medio de adecuadas políticas públicas sociales, previo establecimiento de un marco organizativo y de programación, financieramente apoyado. Pero es igualmente claro también que garantizar la efectividad de este derecho precisa de mecanismos de acceso al suelo que estén articulados por medio de la legislación urbanística. A analizar algunas de las medidas que contiene la legislación urbanística española se dedica este trabajo.AbstractThe authorities are obliged to make the enjoyment of adequate housing a reality for all citizens. The best way to ensure the effectiveness of the right to obtain housing, on market conditions which exclude speculation, is that such responsibility is developed through social public policies, following the setting of a financially supported organizational and programming framework. But it is also clear that ensuring the effectiveness of this right needs some mechanisms for access to the land articulated by land law. This project's objective is to analyze some of the measures the Spanish land law contains.RésuméLes pouvoirs publics sont tenus de faire la jouissance effective par tous les citoyens à un logement décent et adéquat. La meilleure façon de garantir l'efficacité du droit d'obtenir un logement aux conditions du marché qui empêchent la spéculation, c'est que cette responsabilité se développe à travers des politiques sociales appropriées, à la suite de la mise en place d'un cadre organisationnel et des programmes, soutenus financièrement. Mais il est également clair que également assurer la réalisation de ce droit exige des mécanismes d'accès aux terres qui sont formulés dans la législation de planification. Un coup d'oeil à quelques-unes des mesures contenues dans les lois foncières espagnoles dédié cette oeuvre.

The authors of the article discuss international humanitarian law (IHL) as a normative mechanism for the protection and defense of victims of armed conflicts. The problems of IHL due to the loss of effectiveness of international legal regulation are pointed out. The aim of the article is a broad theoretical-legal and international-practical analysis of the transformations of the legal system under conditions of war. The basis of this scientific search was a system of methodology, which includes a complex of three levels of philosophical, general scientific and specifically scientific methods and a group of approaches, conditioned by the subject of the research. As a result of the analysis, it was shown that the current system of international legal regulation has significant drawbacks. The most significant of them is the declarative character of the rules, caused by the absence of an effective system of accountability and the failure to update the doctrine of IHL rules in the light of new challenges and transformations of the political and social reality. In addition, the analysis of the organizational and administrative problems of the regulation of the law of war indicated that the institutional guarantees in a military conflict also need revision.