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This stimulating case-study volume addresses key issues in organizational behaviour (OB), organizational change and human resource management (HRM) in a range of European organizations. Its consistent emphasis is organizational change in a shifting, `internationalizing' world and sensitivity to the impact of different cultures on the problems as they are defined, as well as on their solutions.

This stimulating case-study volume addresses key issues in organizational behaviour organizational change and human resource management in a range of European organizations. Its consistent emphasis is organizational change in a shifting, `internationalizing' world and sensitivity to the impact of different cultures on the problems as they are defined, as well as on their solutions. The carefully selected cases capture realistic breadth and complexity, including firm location of `OB' and `HRM' themes in the context of the broader market and other issues facing the organizations concerned. The t

Foreword -- Introduction / Sarah Coleman and Bob Thomas -- The reality of organizational change : practitioner case studies and insights -- Changing culture through conversation : organizational development in the NHS / Kelly Angus, Karen Dumain and Paul Taylor -- Sparking change : a world of change in electricity transmission / Stephanie McGregor -- The glaxosmithkline story : changing the way we change / Kevin Holmes -- Shaping, scoping and designing a new total operating model / Gillian Perry -- The brain and adaptive change / Paul Brown and Kate Lanz -- Working with resistance to change / Rod Willis, Anthony Burrows and Sarah Coleman -- Creating the resilient organization / Tianne Croshaw -- Leading change in a not-for-profit organization / Jacqueline Mitchell -- Employee communication and engagement during change : insights from neuroscience / Hilary Scarlett -- Project carpe diem: the systematic journey of a multi-locational and multicultural transformational change programme in a large telecoms company / Viren Lall -- Operational readiness for change / Rod Willis, John McLelland, Kevin Parry and Sarah Coleman -- Managing change in asia and the west: different windows, different views / Kevin Parry -- Developing change capacity and capability in organizations / Robert Cole and Sarah Coleman -- Risk and organizational change / Ruth Murray-Webster -- Embedding and sustaining change / Andy Wilkins and Kate Stuart-Cox -- Change innovation / John Pelton -- The future of organizational change : opinion pieces from future thinkers -- Opinion piece 1: The future and change / Ira Blake -- Opinion piece 2: leading the agile organization / Heather Bewers -- Opinion piece 3: the shift from complicated to complex / Heather Bewers -- Opinion piece 4: the future and manufacturing / David Caddle -- Opinion piece 5: the future and local government / Peter Glynne -- Opinion piece 6: the future and healthcare / Adi Gaskell -- References -- Index

One continuing source of frustration in public policy and mangement education is the relative paucity of materials in empirical inquiry. Typically, instructors must borrow and adapt instructional materials originally developed for use in other fields (e.g., Political Science, Sociology). While many of these texts, laboratory manuals and other instructional resources are of excellent quality, they often are only marginally related to public policy and management concerns. Learning for skillbuilding in empirical inquiry is not content-free, however, and students frequently have difficulty applying concepts and techniques covered in these instructional materials to their own field of study—the linkages may not be readily apparent.The problem is particularly acute when one is trying to provide students with relevant "hands on" experience in applying various analytic methods to actual data for public policy and management decision-making.

The ever expanding market need for information on how to apply project management€principles and the€PMBOK contents€to day-to-day business situations has been met by our case studies book by Harold Kerzner.€ That book was a spin-off from and ancillary€to his best selling text but has gained a life of its own beyond adopters of that textbook.€ All indications are that the market is hungry for more cases while our own need to expand the content we control, both in-print and€online woudl benefit from such an expansion of project management "case content."

: overview of organizational change -- Organizational change: an overview -- Models of change -- Leading and managing of change -- Resistance to change -- Overview and process of organizational development -- Organizational development -- Organizational diagnosis : a management tool for change -- Od intervention -- Role of change leaders and change agents for managing change -- Human process intervention -- Team building -- Performance management: an intervention tool for organizational growth -- Role of communication in managing change -- Human resource management intervention -- Managing power, politics and conflict during the process of change -- Managing stress during organizational change -- Technostructure intervention -- Organizational structure and change -- Change through quality management techniques -- Strategic intervention -- Organizational growth through merger and acquisition -- Change management and organizational culture -- Recent trends in organizational development -- Organizational health survey -- Knowledge management -- Role of organizational development in future business environment -- Case studies -- Case study method of teaching -- Index

"This unique book provides a novel and challenging framework for understanding and influencing organizational change. It reimagines managing and leading change as the mindful mobilization of maps, masks and mirrors. The book challenges overly rational views of change management and leadership. Addressing the gaps, paradoxes and ironies of organizational change, it exposes how deep the faults of traditional change management lie. The authors successfully bridge the divide between scholarly treatises and textbooks on leading change. Summarizing and integrating the diverse literatures on change, this dynamic book is an invaluable resource for change researchers and specialists. Abundant with popular imagery, stories, case studies and reflective activities, Ironies of Organizational Change is the perfect companion and guide for lecturers and advanced students of business and organization studies. It also serves as a research based pragmatic handbook for practitioners looking to manage change more effectively"--

Introduction -- The barriers to change -- The reasons for change -- Interpreting the language of change -- The process of change -- Understanding the business -- Understanding the change -- Who is impacted by the change -- Organizational change management approaches -- Organizational change management techniques -- How to measure success -- Creating a winning organizational change management strategy -- Adopting a culture of change

Managers and policy makers should consider using organizational foresight and twelve success factors in their attempts to improve the impact of foresight project results and steer organizational change.