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Acknowledgments -- Contents -- Chapter 1: Introduction -- Notes -- Chapter 2: Perspectives on the Meaning of Community -- Individualism and Community: The American Perspective -- Place and People -- Ecosystems as Communities -- Community, Civic Engagement, and Democracy -- Bonding and Bridging Communities -- Inequality, Class, and Community -- Race, Ethnicity, Diversity, and Community -- Conclusion -- Notes -- Chapter 3: Assets of and Challenges to Communities -- Housing -- Inclusive and Affordable Housing -- Home Ownership, Rental Housing, and Community -- Community Infrastructure -- Food and Health -- Safety -- Jobs and Financial Security -- Families and Community -- Education -- Conclusion: Community as an Asset -- Notes -- Chapter 4: Strategies and Agents of Community Well-Being -- Strategies -- Service and Volunteerism -- Advocacy -- Community Development and Social Enterprise -- Community Organizing -- Politics -- Research and Education -- Deliberation and Participatory Democracy -- Agents -- Government -- The For-Profit and Non-Profit Sectors -- Leadership -- Media -- Conclusion: Applying Principles to Practice -- Notes -- Chapter 5: Case Studies in Community -- Moving Out, Moving In, Building Up: Moving to Opportunity, Hope VI, and Promise Neighborhoods -- Responses to Homelessness -- Health, Safety, and Individual Behavior -- Community, Neighborhood Schools, and School Choice -- Vouchers for Low-Income Families -- Charter Schools -- Magnet Schools and Gifted and Talented Programs -- Vocational Schools and Apprenticeships -- Community Schools -- Controlled Choice -- What No School Can Do -- Collective Impact: Lessons from Milwaukee -- Twin Cities Light Rail: Inclusion -- Conclusion -- Notes -- Chapter 6: Learning Through Reflective Exercises and Community Experience -- Community Study -- Learning About Community Through Service

Every creature builds its niche in engagement with its environment. Such engagements, repeated over time, invariably result in stable exchanges supporting a particular species. Every species maintains its exchanges using its unique sensorium, its own aggregated set of sensory channels it uses to see and frame the world around it. Our sensorium dictates the unique way we discover our worlds. It determines the reach, the range, the limits, the apprehended spectra, the blind spots, and the sutures among the sensory channels by which we gain inbound impressions of our wider environs. As well, our sensorium conditions how we think, judge, and how we launch outbound action, as we build our very human exchanges into societies. It engraves and projects itself on both the learnings and initiatives we deploy to impose meaning and intent onto our wider human world. It determines our structures, our processes and the materiel we use to build out our socially networked exchanges. In the economic realm, these exchanges, structured uniquely by our very human sensorium, become formalized as Markets. Understanding our sensorium, seeing its projective power, its emergent properties, and its corresponding fault lines and tectonic zones as it governs and even dictates our social structures, can greatly clarify our understanding of market architecture itself: structure, process, and materiel. With these deep landmarks mapped out, we can catalyze great progress in further consolidating a robust Science of Service and Service Innovation. Spurring that on is the dominant intent and exploration of this book.

Introduction -- Service Innovation in Japan and Service-Dominant Logic -- Context Management Approach to Value Co-Creation: Toward Dynamic Process Model of Customer as Value Co-Creator -- Human Behavior Observation for Service Science -- Community-based participatory service engineering: Case studies and technologies -- Methodology of Workshop-Based Innovative System Design Grounded in Systems Engineering and Design Thinking -- Wants Chain Analysis: Analysis and design methods of social systems taking into consideration the diversity of people's needs -- Interactive Service Design Method: Application to Aircraft Operations at Haneda Airport -- Service Design in Tourism: Encouraging a cooperative relationship between professional design and non-professional design -- Value Co-Creation Process and Value Orchestration Platform -- Formalizing expert knowledge through machine learning -- Agent-based Simulation for Service Science -- Temporal-Spatial Collaboration Support for Nursing and Caregiving Services -- Quest for Equation of Life: Scientific Constraints on How We Spend our Time -- The Spread of Services and Consumer Value Co-Creation -- Sustainability and Scalability in Japanese Creative Services -- Knowledge Structuring Tools for Decision Support Service: An Overview of Citation-based Approach -- R&D servitization in the manufacturing industry -- MANGA-case training for global service science -- Creation of Service Science Curriculum for Customer-Oriented Business Innovation -- Service Engineering Road Map of Ministry of Economy Trade and Industry in Japan.

Contents -- Introduction -- Emerging Protocols of Post-Fordist Flow -- Lessons -- 1. Site. Urbanism After Geography: The Network is Context -- 2. Plan. Double Vision: Total Design, Total Choice -- 3. Zone. Split Second City: Time as Vehicle for Urbanism -- 4. Circulation. Urbanism On Demand: The City as Service Platform -- 5. Architecture. Smart Landscape, Dumb Building: Ground Rules -- Apply -- Conclusion: Logistical Narratives -- Logistical Players -- Appendix -- Acknowledgements -- Image Credits -- Index -- About the Author

Intro -- Preface -- Contents -- Part I Introduction and Case Studies -- Social Media for Government Services: An Introduction -- Abstract -- 1 Social Media -- 2 Social Media Types -- 3 Social Media Adoption Process -- 4 Social Media Applications in Government Services -- 4.1 Human Services -- 4.2 Disaster Management -- 4.3 Beyond Disaster Management: Building Disaster Resilience -- 4.4 Transport -- 4.5 Policy and Planning -- 4.6 Government Transformation -- 4.7 Campaigning -- 5 Challenges in Using Social Media Government Services -- 5.1 Privacy, Security and Data Management -- 5.2 Resourcing Social Media Engagement -- 5.3 Having Patience and Establishing Trust -- 5.4 Understanding the Reach of Social Media Engagement: Inclusion -- 5.5 Acting upon the Information Gathered -- 6 Guidelines and Policies -- 6.1 Maturity -- 6.2 Cost of Democratisation -- 7 Measuring Success -- 8 Concluding Remarks -- References -- Social Media for Government Services: A Case Study of Human Services -- Abstract -- 1 Introduction -- 2 Listening to Citizens -- 2.1 Listening and Learning -- 2.2 Dealing with Volume -- 2.3 Crafting Keywords -- 3 Changing Perceptions Through Engaging with Citizens -- 3.1 Joining Online Communities -- 3.2 Human Services on Facebook and Twitter -- 3.2.1 Creating Content -- 3.3 Social Media Engagement During Emergencies -- 3.3.1 Our Approach -- 4 Facilitating Online Communities -- 4.1 Overview of the Community -- 4.1.1 Aim -- 4.1.2 Audience -- 4.2 Lessons in Building Engagement -- 4.2.1 Understanding Community Purpose and Value -- 4.2.2 Bootstrapping Engagement -- Establishing Member Connections -- Providing Different Ways to Engage -- Giving Social Proof -- Being Responsive and Setting the Tone -- 5 Strong Governance -- 5.1 Governance Framework -- 5.2 Managing Risks -- 6 Measuring Success.

1. Theories of learning and pedagogies : an introduction to key concepts -- 2. Contemporary challenges for social work and social care in supporting older people -- 3. Learning in later life : policy perspectives -- 4. Theories of learning in later life -- 5. Conceptualising lifelong learning within social care : creating a framework for practice -- 6. Learning opportunities and learning experiences when using social care : findings from an empirical research study -- 7. Co-producing learning for professional education : two case studies -- 8. Some challenge of researching lifelong learning in later life -- 9. Developing professional knowledge and skills and expertise : challenges for practitioners -- 10. Final reflections.

Introduction -- The background to the familial homicide of Peter Connelly -- The denial of crimes against children -- Exploring processes of blame, fear and denial from a psychosocial perspective -- The socio-political and cultural context of the death of Peter Connelly -- The narrative about Baby P emerges -- The identification of a cultural trope that blames social workers for harm to children -- Conclusions and main findings

"Faced with organizations that are more dispersed, a workforce that is more diverse and the pressure to reduce costs, CEOs and CFOs are increasingly asking what the return on investment is from training and development programmes. Learning Analytics provides a framework for understanding how to work with learning analytics at an advanced level. It focuses on the questions that training evaluation is intended to answer: is training effective and how can it be improved? It discusses the field of learning analytics, outlining how and why analytics can be useful, and takes the reader through examples of approaches to answering these questions and looks at the valuable role that technology has to play. Even where technological solutions are employed, the HR or learning and development practitioner needs to understand what questions they should be asking of their data to ensure alignment between training and business needs. Learning Analytics enables both senior L&D and HR professionals as well as CEOs and CFOs to see the transformational power that effective analytics has for building a learning organization, and the impacts that this has on performance, talent management, and competitive advantage. It helps learning and development professionals to make the business case for their activities, demonstrating what is truly adding value and where budgets should be spent, and to deliver a credible service to their business by providing metrics based on which sound business decisions can be made"--

This collection of innovative approaches to social work placements offers hope in the current climate of cuts to services and over-regulation. The international contributions offer practical guidance and challenge conventional approaches to placement finding, teaching and assessment in field education.

1. Hearing as a social issue / Anthony Hogan and Rebecca Phillips -- 2. Stigma and its consequences for social identity / Anthony Hogan. [et al.] -- 3. The emergence of the social perspective in hearing services / Anthony Hogan -- 4. The need for paradigm change / Anthony Hogan and Isabel Latz -- 5. Engaging in change at a personal level : the importance of learning to be affected / Anthony Hogan -- 6. Societal change : towards a more comprehensive re-structuring of hearing services / Anthony Hogan.

Intro -- Contents -- Chapter 1: Introduction to Concepts of Integrative Health Services -- 1.1 Student Learning Objectives -- 1.2 Definitions and Concepts -- 1.3 Increased Popularity of CAM and Integrative Health and Medicine -- 1.4 Public Health Impacts: Integrative Health and Medicine -- 1.5 The Integrative Medical Model -- 1.6 Integrative Medicine in Practice -- 1.7 Questions for Discussion -- 1.8 Definitions -- References -- Chapter 2: Application to Public Health -- 2.1 Student Learning Objectives -- 2.2 Chronic Disease Management -- 2.3 Preventive Care -- 2.4 Costs of Care -- 2.5 End-of-Life Care -- 2.6 Questions for Discussion -- 2.6.1 Case Study #1 -- 2.6.2 Case Study #2 -- 2.7 Definitions -- References -- Chapter 3: Models of Health and Health Theory: Focus on Integrative Models -- 3.1 Student Learning Objectives -- 3.2 The Biomedical Model -- 3.3 The Biopsychosocial Model -- 3.4 The Holistic Model of Wellness -- 3.5 Social Cognitive Theory -- 3.6 The Health Belief Model -- 3.7 The Social Model and Social Determinants of Health -- 3.8 Spirituality and Health -- 3.9 The Biopsychosocial-Spiritual Model -- 3.10 The 3H Dimensions of Spirituality Model -- 3.11 The Wheel of Wellness Model -- 3.12 The Holistic Flow Model of Spiritual Wellness -- 3.13 Questions for Discussion -- 3.13.1 Case Study -- 3.14 Definitions -- References -- Chapter 4: Health Care System Use and Disparities in Integrative Health Services -- 4.1 Student Learning Objectives -- 4.2 Health System Ethics -- 4.3 Universal Health Care -- 4.4 Disparities in Care -- 4.5 Direct Payments -- 4.6 Questions for Discussion -- 4.6.1 Case Study #1 -- 4.6.2 Case Study #2 -- 4.7 Definitions -- References -- Chapter 5: Scope of Integrative Health Practice -- 5.1 Student Learning Objectives -- 5.2 Provider Reimbursement -- 5.3 Lack of Education About CAM in the Medical Community.

Inhalt -- Abbildungen und Tabellen -- 1 Einleitung -- 2 Zum Verhältnis von sozialem und politischem Lernen am Beispiel des Demokratie-Lernens -- 2.1 Demokratie-Lernen: Theoretische Grundlagen, Konzepte und didaktische Konsequenzen -- 2.2 Die Debatte zwischen Demokratie-Lernen und politischer Bildung -- 2.3 Zwei Konzepte erfahrungsorientierten sozialen Lernens -- 2.3.1 Service-Learning als Kernkonzept des Demokratie-Lernens -- 2.3.2 Compassion - Mitleidenschaft als Beitrag zur Lösung sozialer und politischer Konflikte

This unique collection contains essays by Duke University undergraduates in which they recount their experiences initiating small research and development projects in Togo. Of interest to students and teachers involved in service learning and study abroad, Doing Development in West Africa provides a relatable and intimate look into student-initiated development projects

This unique collection contains essays by Duke University undergraduates in which they recount their experiences initiating small research and development projects in Togo. Of interest to students and teachers involved in service learning and study abroad, Doing Development in West Africa provides a relatable and intimate look into student-initiated development projects.

Front Matter /Maurice A. Pomerantz and Aram A. Shahin -- The Meccan Prison of ʿAbdallāh born al-Zubayr and the Imprisonment of Muḥammad born al-Ḥanafiyya /Sean W. Anthony -- Fragments of Three Umayyad Official Documents /Fred M. Donner -- Single Isnāds or Riwāyas? Quoted Books in Ibn ʿAsākir's Tarjama of Tamīm al-Dārī /Jens Scheiner -- Friendship in the Service of Governance: Makārim al-Akhlāq in Abbasid Political Culture /Paul L. Heck -- Prinzen, Prinzessinnen, Konkubinen und Eunuchen am fatimidischen Hof /Heinz Halm -- A New Latin-Arabic Document from Norman Sicily (November 595 H/1198CE) /Nadia Jamil and Jeremy Johns -- The Rhetorical Qurʾān or Orality as a Theologumenon /Angelika Neuwirth -- The "Shearing of Forelocks" as a Penitential Rite /Marion Holmes Katz -- Authority in Ibn Abī Zayd al-Qayrawānī's Kitāb al-nawādir wa-l-ziyādāt ʿalā mā fī l-Mudawwana min ghayrihā min al-ummahāt: "The Chapter of Judgments" (Kitāb al-aqḍiya) /Mohammad Fadel -- A Segment of the Genealogy of Sunni Ḥadīth Criticism: The Mysterious Relationship between al-Khaṭīb al-Baghdādī and al-Ḥākim al-Naysābūrī /Jonathan Brown -- Al-Ḥākim al-Naysābūrī and the Companions of the Prophet: An Original Sunnī Voice in the Shīʿī Century /Scott C. Lucas -- Ibn Rushd and Thomas Aquinas on Education /Sebastian Günther -- Teaching the Learned: Jalāl al-Dīn al-Dawānī's Ijāza to Muʾayyadzāda ʿAbd al-Raḥmān Efendi and the Circulation of Knowledge between Fārs and the Ottoman Empire at the Turn of the Sixteenth Century /Judith Pfeiffer -- Scholars in Networks: ʿAbd al-Ghanī al-Nābulusī and His Travels /John O. Voll -- Rhetorics of Revival: al-Ghazālī and His Modern Heirs /Kenneth Garden -- Grammarians on the Afʿāl al-Muqāraba: Steps in the Sources towards a Subdivision of Operants /Ramzi Baalbaki -- Reflections on the Lives and Deaths of Two Umayyad Poets: Laylā al-Akhyaliyya and Tawba born al-Ḥumayyir /Aram A. Shahin -- Literature and Thought: Re-reading al-Tawḥīdī's Transcription of the Debate between Logic and Grammar /Wen-chin Ouyang -- The Play of Genre: A Maqāma of "Ease after Hardship" from the Eighth/Fourteenth Century and Its Literary Context /Maurice A. Pomerantz -- What's in a Mamluk Picture? The Hall of Portraiture at the Cairo Citadel Remembered /Li Guo -- In Defense of the Use of Qurʾān in Adab: Ibn Abī l-Luṭf's Rafʿ al-iltibās ʿan munkir al-iqtibās /Bilal Orfali -- Modes of Existence of the Poetry in the Arabian Nights /Wolfhart Heinrichs -- Modern Arabic Literature and Islam /Stefan Wild -- Abraham and the Sacrificial Son: Transtextual Strategies in José Saramago's The Gospel According to Jesus Christ and Elias Khoury's As Though She Were Sleeping /Maher Jarrar -- The Ideological and Epistemological: Contemporary Readings in Arabo-Islamic Classical Heritage (Turāth) /Riḍwān al-Sayyid -- Indexes /Maurice A. Pomerantz and Aram A. Shahin.