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Digitalization in the modern era has provided opportunities for the youths to participate in this information and social spheres. The concentrated use of social media has contributed to the astonishing factor among the voters where social media has changed the preferences of youths toward the right to vote. The research aims to investigate the contributions and preferences of youths toward political participation in the contemporary discussion in Indonesia. This research was quantitative research using a purposive random sampling technique to give equal opportunity to each respondent. The mode of data collection was an online survey. The majority of the respondents in this research were the student of the universities. Data were collected in April 2019 to examine the interest of youths in general elections in Indonesia. This research found that social media and Social Networking Sites (SNSs) have provided a unique platform to discuss political matters and 'take apart' in political discussions. Existing in-depth researches on this phenomenon show that political awareness among youths in Indonesia is an essential part and social media is the leading indicator. This research suggested some recommendations for to usage of social media for the socialization of youths. ; Digitalisasi di era modern telah memberikan peluang bagi generasi muda untuk berpartisipasi dalam bidang informasi dan sosial ini. Penggunaan media sosial yang terkonsentrasi telah berkontribusi pada faktor menakjubkan di antara para pemilih di mana media sosial telah mengubah preferensi kaum muda terhadap hak untuk memilih. Penelitian ini bertujuan untuk menyelidiki kontribusi dan preferensi generasi muda terhadap partisipasi politik dalam diskusi kontemporer di Indonesia. Penelitian ini adalah penelitian kuantitatif dengan menggunakan teknik purposive random sampling untuk memberikan peluang yang sama bagi setiap responden. Mode pengumpulan data dalam penelitian ini menggunakan survei online. Mayoritas responden dalam penelitian ini adalah mahasiswa universitas. Data dikumpulkan pada April 2019 untuk menyelidiki minat generasi muda dalam pemilihan umum di Indonesia. Penelitian ini menemukan bahwa media sosial dan situs jejaring sosial (Social Networking Sites atau SNS) telah menyediakan platform yang unik untuk mendiskusikan masalah politik dan 'mengambil terpisah' dalam diskusi politik. Penelitian ini menyarankan beberapa rekomendasi untuk penggunaan media sosial untuk sosialisasi generasi muda.

Social media has changed the ways of the political campaign to win their candidates. The media has been prepared for disseminating vision and mission of political candidates since social media has been a promising strategy campaign. This study aims to analyze the campaign strategy of the 2019 Presidential and Vice-Presidential elections on Social Media. The method used was descriptive qualitative. The Data sources were obtained through the winning team accounts of Jokowi and Prabowo on Twitter. Data analysis techniques used Nvivo 12 plus through the crosstab feature. The results of the study found that the two winning team accounts on Twitter @BK52bersamaJKW and @PrabowoSandi_ID were very enthusiastic during the campaign. However, in the consistency level of Twitter account @BK52bersama JKW from February to April was not stable during the campaign process. Meanwhile, the Twitter account @PrabowoSandi_ID Twitter from November to December was inactive and it increased in January. Between the two winning teams; the Prabowo team was more enthusiastic in disseminating the candidate by using the hashtag where the percentage level is higher than the winning team of Jokowi. ; Media sosial telah banyak mengubah cara dalam strategi pemenangan kandidat politik. Secara khusus, para kandidat politik telah mempersiapkan media sebagai strategi yang menjanjikan untuk menyampaikan visi dan misi mereka. Penelitian ini bertujuan untuk menganalisis strategi Pemilihan Presiden dan Wakil Presiden pada tahun 2019 melalui Media Sosial. Penelitian ini menggunakan metode kualitatif deskriptif dengan akun Twitter Tim Pemenangan Jokowi dan Prabowo sebagai sumber data. Data kemudian dianalisis dengan menggunakan Nvivo 12 plus melalui fitur crosstab. Hasil penelitian menemukan bahwa dua akun Twitter, @BK52bersamaJKW dan @PrabowoSandi_ID, sangat antusias dalam strategi pemenangan selama kampanye. Akan tetapi, selama kampanye, tingkat konsistensi akun Twitter @BK52bersamaJKW mengalami ketidakstabilan pada bulan Februari hingga April. Sementara akun Twitter @PrabowoSandi_ID tidak aktif pada bulan November dan Desember tetapi mengalami peningkatan pada bulan Januari. Antara tim pemenangan Jokowi dan Prabowo, tim Prabowo lebih antusias dalam penyebaran informasi dalam berkampanye politik melalui hashtag dan memiliki tingkat persentase yang lebih tinggi daripada pada tim pemenangan Jokowi.

The development of new media provides convenience in communicating and conveying the message, thus leading directly into a meeting without limited space, time and distance, users can easily participate in social interaction. Political parties take advantage of the development of new media in order to disseminate and political information to the public in order to obtain a good image. The Justice and Prosperous Party or sometime called PKS utilizing twitter as a social media in order to convey the message of political socialization through the official account DPP @PKSejahtera to 159.500 followers. This research is about the relationship of political socialization messages relations in social media twitter with the image of PKS. (Study: Political Socialization PKS through @PKSejahtera account). Purpose of this study is 1) how much the relationship of political socialization messages in social media Twitter with the image of PKS. This research method uses a quantitative approach. These results indicate that there is a relationship between socialization message via twitter to the image. The highest relationship found in the relationship of political socialization message with variable perception in the indicator 's political image.Keywords : Political Socialization Messages, Prosperous Justice Party, Twitter, Image.

The Covid-19 virus that spreads globally has an impact on economic growth in Indonesia. Several business sectors have experienced a decline in performance due to the government's restrictions on outdoor activities to prevent the spread of this virus. For this reason, SMEs must be able to adjust their marketing channels from offline to online to optimize marketing performance during the Covid-19 pandemic. One of the online marketing tools is social media. This study investigates the use of social media on marketing performance with innovation capability and branding capability as mediating variables. This study uses 200 samples of respondents who are the owners of SMEs that collected through an online questionnaire. We use the Partial Least Square (PLS) method to test the hypothesis. The results of this study indicate that social media has a significant effect on innovation capability and branding capability and helps SMEs improve their marketing performance. This research also proves that innovation capability and branding capability successfully mediate the influence of the relationship between social media use on marketing performance.

The preference of states to use public diplomacy strategy to support the realization of their national interests has become an international phenomenon nowadays. Public diplomacy in the modern era of International Relations turns out to be an instrument for states to exercise their soft power, as well as to convey specific messages intended for the international public. Thus, public diplomacy could be an alternative way for states that had serious barriers in practicing formal diplomacy in conventional ways. Palestine, as an entity whose legal status remains debatable, also utilizes public diplomacy as its strategy to gain support and recognition from the international community. This paper would aim to answer the research question on how Palestine exercises its public diplomacy, particularly digital diplomacy and citizen diplomacy, to gain international recognition for its statehood. By means of the use of social media and the exposure on Palestine's internationally well-known figure, Palestine is building a perception that Palestine itself is a state with no difference with the other states — therefore deserves independence and total sovereignty over its territory. ; The preference of states to use public diplomacy strategy to support the realization of their national interests has become an international phenomenon nowadays. Public diplomacy in the modern era of International Relations turns out to be an instrument for states to exercise their soft power, as well as to convey specific messages intended for the international public. Thus, public diplomacy could be an alternative way for states that had serious barriers in practicing formal diplomacy in conventional ways. Palestine, as an entity whose legal status remains debatable, also utilizes public diplomacy as its strategy to gain support and recognition from the international community. This paper would aim to answer the research question on how Palestine exercises its public diplomacy, particularly digital diplomacy and citizen diplomacy, to gain international recognition for its statehood. By means of the use of social media and the exposure on Palestine's internationally well-known figure, Palestine is building a perception that Palestine itself is a state with no difference with the other states — therefore deserves independence and total sovereignty over its territory

Large-scale Social Limitation (hereinafter referred to as PSBB) is one form of concern. The government and local governments are Pendemic throughout Indonesia and the world, namely Pandemic Corona Virus Disease (Covid-19). Bogor Regency, which is one of the buffer cities of the Republic of Indonesia, is an area that is quite vulnerable in spreading the Corona virus. Why? because many DKI Jakarta employees / laborers live in Bogor Regency, whose mobility is very high. With the birth of Regent Regulation No. 16 of 2020 concerning Implementation of Large- Scale Social Restrictions in Handling COVID-19 in order to conserve the use of Covid 19. The purpose of this study is to analyze the Implementation of Large Scale Social Limitation Policies in the Government of Bogor Regency. This research method uses Qualitative Methods with Literature Study research methods. (Huberman, Miles, 1994). The technique of inviting data is by searching Scientific Journals, Online Mass Media, Legislation and Books. The technique to determine Online Media by Pusposive, while for data analysis using Nvivo 12 Plus. Test the validity of the data by testing the data source. The results of the study show that the implementation of the Large-Scale Social Limitation Policy in the Bogor District Government has not yet proceeded, starting from the clash of authority between the Central Government and the Regional Government so that it cannot make improvements, and many more are in accordance with the provisions of Covid-19 and its distribution. Social assistance to the community.

The development of science and technology gives the impact in the change of perspective and activities of citizens in communicating. Cyberspace phenomenon or called the virtual world would result in narrowing space, time, and distance so that they are connected to each other. Increasingly internet users in Indonesia need to be utilized as a container in expressing interests, critics and be a public discussion space. As citizens, Internet political activism needs to be positioned as demos for countervailing and supervising the state. In the democracy aspect, the utilization of internet technology becomes a solution for civil society movement. Penetration by social media users in the cyberspace is able to encourage the deliberation of democratic values such as voluntarism, egalitarianism, or networking in contemporary democratic conditions. This paper aims to deepen and add insight about the role of Cyberspace as the form of Internet Political Activism in Indonesia. The method of this research is library research by collecting some related references. Thus, it will improve the knowledge about the role of Cyberspace as the form of internet political activism in Indonesia.

The implementation of electronic identity cards have been applied since 2011. However, there are still many complaints from citizens where are showed up through social media and other conventional medias. This study aims to elaborate problems on the electronic identity cards services by public officials in the City of West Jakarta. This study finds that hardware and software problems are the main problems on this case which are not solve by the authority of the Population and Civil Registration Agency in West Jakarta. However, it can be resolved with the above authority in provincial and national levels. Another problems arise that the front offices of authority are not orderly able to control and make the queue line setting comfort for costumers; there is not sufficient information about procedural and mechanism for having electronic identity cards services in that office. Another relevant problems that have been resolved by Provincial Government of Jakarta are lacking of human resources such as civil officers in each agency. The City provides individual outsourcing and contract based employers with educational requirement minimum from graduated high school and certified on computer training. Therefore, the Agency provides a qualified of human resources and implements of electronic identity card services for 56 villages in West Jakarta with good and smooth activities. However, the quality of services is still not well-performed. ; ABSTRACT The implementation of electronic identity cards have been applied since 2011. However, there are still many complaints from citizens where are showed up through social media and other conventional medias. This study aims to elaborate problems on the electronic identity cards services by public officials in the City of West Jakarta. This study finds that hardware and software problems are the main problems on this case which are not solve by the authority of the Population and Civil Registration Agency in West Jakarta. However, it can be resolved with the above authority in provincial and national levels. Another problems arise that the front offices of authority are not orderly able to control and make the queue line setting comfort for costumers; there is not sufficient information about procedural and mechanism for having electronic identity cards services in that office. Another relevant problems that have been resolved by Provincial Government of Jakarta are lacking of human resources such as civil officers in each agency. The City provides individual outsourcing and contract based employers with educational requirement minimum from graduated high school and certified on computer training. Therefore, the Agency provides a qualified of human resources and implements of electronic identity card services for 56 villages in West Jakarta with good and smooth activities. However, the quality of services is still not well-performed.

Corruption, Collusion and Nepotism (KKN) are social diseases that have long infected the nation and state of Indonesia. This paper conveys the social movement theory in the effort to create a government free from KKN through strengthening the role of masyarakat madani (civil society). The Jenkins and Klandermans' diagram of the relationship of social movements with the state and the political system illustrates the problem of a three-way relationship between social movements, political representation and the state. The issue is the extent to which opportunities represented by political representatives in social movements, the impact of social protests on political parties and official political processes, as well as the implications of these relations in modern democracies. In this case, the social movement's chances through the 1998 reforms have been able to undermine the authoritarian New Order regime, a good start for the creation of democracy in Indonesia. However, it turns out that KKN disease that has been rooted to create systemic corruption (institutional entry) creates its own difficulties in eradication. Civil society as an alternative to social forces should be encouraged to play a role in solving the chaotic reform of the Indonesian bureaucracy. The role of civil society through NGOs, intellectuals, students, workers or labours, mass organizations, religious leaders, social media, press and other elements of society are expected to make the government more assertive in enforcing the law and crack down on KKN actors according to MPR XI / 1998, Anti-Corruption Law, as well as other supporting regulations that have been created. Law enforcement agencies, including POLRI, KPK, Judicial Commission are expected to play a role. This is of course with the participation of civil society as a control force that offsets the strength of government in upholding truth and justice. Keywords: civil society, social movements, KKN (Corruption, Collusion, and Nepotism), clean government.

This research aims to analyze the implementation of the regent regulation number 87 of 2020 in Regional Revenue Management Agency of Sumedang when it is affected by the COVID-19 pandemic. The method that we used in this research is the qualitative research method and set the variable we observed is the policy implementation. The sampling technique that we used is the purposive sampling that considers some argument based on the data. The sources of the data we observed are the chief of organization, assistant of general position, chief of controlling and monitoring. On analyzing the data we have observed, we used Miles and Huberman's Model having these several steps: data reduction, data visualization, conclusion drawing/verification, and triangulation. Based on the interview and data analysis, we concluded that the implementation of the regent regulation number 87 of 2020 is statistically well performed as we consider the constructing process, implementation, and participation. Some obstacles on implementing this regent regulation are lack of knowledge of citizen about this regent regulation also lack place of taxes payment. Some strategies on dealing with these obstacles are increasing the campaign of the regent regulation through social media and direct helping of busy citizen on paying the taxes. In this research, we also provide several suggestions i.e. adding several payment access, campaigning citizen on paying taxes on-time, and also accepting some constructive suggestions submitted by citizen. ; This research aims to analyze the implementation of the regent regulation number 87 of 2020 in Regional Revenue Management Agency of Sumedang when it is affected by the COVID-19 pandemic. The method that we used in this research is the qualitative research method and set the variable we observed is the policy implementation. The sampling technique that we used is the purposive sampling that considers some argument based on the data. The sources of the data we observed are the chief of organization, assistant of general position, chief of controlling and monitoring. On analyzing the data we have observed, we used Miles and Huberman's Model having these several steps: data reduction, data visualization, conclusion drawing/verification, and triangulation. Based on the interview and data analysis, we concluded that the implementation of the regent regulation number 87 of 2020 is statistically well performed as we consider the constructing process, implementation, and participation. Some obstacles on implementing this regent regulation are lack of knowledge of citizen about this regent regulation also lack place of taxes payment. Some strategies on dealing with these obstacles are increasing the campaign of the regent regulation through social media and direct helping of busy citizen on paying the taxes. In this research, we also provide several suggestions i.e. adding several payment access, campaigning citizen on paying taxes on-time, and also accepting some constructive suggestions submitted by citizen.

The disruption era creates great opportunities for halal tourism development by using technology to market halal tourism products. As a pilot project for the halal tourism development, Penyengat Island in Riau Island Province faces the challenges in building its image as a leading halal tourism destination. This study aims to analyze the halal tourism marketing, in this case, digital marketing, on Penyengat Island in the disruption era. This research used descriptive qualitative methods through a literature study with data sources derived from related journal articles and other literature. The efforts of halal tourism marketing for Penyengat Island are not implemented digitally. To market tourism of Penyengat Island, the local government and stakeholders use mass media advertising, billboards, annual festivals, and digital channels such as social media, online booking sites, and e-book guides at halaltrip.com. Yet, the media does not inform tourism events or indicate Penyengat Island as a halal tourism destination. It proves that inadequate information about the concept of halal tourism and/or other available information on halal tourism travel guides for Muslim tourists on the digital platforms used. The efforts to promote Penyengat Island as halal tourism using digital channels are the relevant interesting contents in digital marketing channels, the availability of information on the need for halal services, and innovation on tourism attractions. ; Era disrupsi menciptakan peluang besar untuk pengembangan pariwisata halal dengan pemanfaatan teknologi dalam pemasaran produk wisata. Sebagai pilot project pengembangan pariwisata halal di Provinsi Kepulauan Riau, Pulau Penyengat menghadapi tantangan era disrupsi dalam membangun citra sebagai destinasi pariwisata halal unggulan. Penelitian ini bertujuan menganalisis pemasaran pariwisata halal di Pulau Penyengat pada era disrupsi, terutama dari aspek pemasaran digital. Penelitian ini menggunakan metode deskriptif dengan pendekatan kualitatif melalui studi pustaka dengan sumber data berasal dari artikel jurnal dan data literatur lainnya. Upaya pemasaran pariwisata halal di Pulau Penyengat secara digital belum dilakukan dengan maksimal. Pemasaran pariwisata cenderung menggunakan iklan media massa, baliho, dan festival tahunan. Saluran digital yang digunakan untuk mempromosikan pariwisata Pulau Penyengat terdiri dari media sosial, online booking site dan panduan e-book di halaltrip.com. Namun, penggunaannya masih terbatas pada informasi mengenai kegiatan pariwisata, dan belum memperkenalkan pariwisata halal secara riil. Hal ini terbukti belum optimalnya informasi mengenai konsep pariwisata halal dan belum tersedianya informasi tentang panduan perjalanan pariwisata halal bagi wisatawan Muslim di platform digital yang digunakan. Saran dalam upaya mempromosikan pariwisata halal Pulau Penyengat melalui saluran digital adalah pemilihan konten yang menarik di saluran pemasaran digital, ketersediaan informasi kebutuhan layanan halal, dan inovasi terhadap atraksi daya tarik wisata.

Indonesian education so far has kept a problem that has not received the attention of all stakeholders, namely sexual violence that occurs to students. Victims are faced with the power relations of educational institutions whose reputation is tarnished because of cases of sexual violence. The existence of social media as a social driver is able to mobilize cases of sexual violence on Campus to become a national issue. This prompted the Ministry of Education and Culture to issue Ministerial Regulation no. 30 of 2021 concerning the prevention and handling of sexual violence in universities. This research focuses on critical discourse analysis of this Ministerial Regulation. This research is a descriptive-qualitative research type. To gain comprehensive power of qualitative research analysis, the research phase requires the power of reason which is the source of analytical ability (Arikunto, 2010). The scalpel uses the critical discourse analysis technique of Norman Fairclough's model. The main study is focused on microstructural (text), mesostructure (discourse practices), and macrostructural (sociocultural practices) data. The study results are, first, this regulation is motivated by the phenomenon of the iceberg of sexual violence in the university environment. The government feels the need to provide legal certainty to perpetrators and victims. Second, in this regulation, the government uses educational narratives, prevention, and handling, protecting whistleblowers, and restoring victims' rights. Third, this regulation impacts the social life of the community through various responses. ; Pendidikan Indonesia selama ini menyimpan sebuah permasalahan yang belum mendapat perhatian dari segenap pemangku kepentingan yaitu kekerasan seksual yang terjadi pada peserta didik. Korban dihadapkan pada relasi kuasa institusi Pendidikan yang tidak nama baik Lembaga tercoreng karena kasus kekerasan seksual. Keberadaan sosial media sebagai penggerak sosial mampu memobilisasi kasus kekerasan seksual pada sebuah kampus menjadi isu nasional. Hal ini lantas membuat kemendikbud mengeluarkan Peraturan Menteri No. 30 tahun 2021 tentang pencegahan dan penanganan kekerasan seksual di lingkungan Perguruan Tinggi. Penelitian ini berfokus pada analisa wacana kritis terhadap peraturan Menteri ini. Penelitian ini termasuk jenis penelitian deskriptif-kualitatif. Untuk mendapatkan kekuatan komprehensif tentang analisis penelitian kualitatif, tahap penelitian memerlukan kekuatan akal yang merupakan sumber kemampuan analisis (Arikunto, 2010). Adapun pisau bedahnya menggunakan teknik analisis wacana kritis model Norman Fairclough. Kajian utama ditumpukan pada data mikrostruktural (teks), mesostruktural (praktik wacana), dan makrostruktural (praktik sosiokultural). Hasil penelitian yaitu, pertama, peraturan ini di latar belakangi oleh fenomena gunung es tindak kekerasan seksual di lingkungan perguruan tinggi. Pemerintah merasa perlu untuk bertindak memberikan kepastian hukum kepada pelaku dan korban. Kedua, dalam peraturan ini pemerintah menggunakan narasi yang bersifat edukasi, pencegahan, penanganan, perlindungan pelapor, dan pemulihan hak-hak korban. Ketiga, peraturan ini memberikan dampak bagi kehidupan sosial masyarakat melalui respons-respons yang cukup beragam.

This research discusses how the empty box won in the 2018 Makassar Regional Head Election. This phenomenon became the elections' history where a single candidate failed to win the election. Ten political parties consisting of Functional Groups Party (Golkar), National Democratic Party (NasDem), Indonesian Democratic Party of Struggle (PDI-P), United Development Party (PPP), Crescent Star Party (PBB), Great Indonesia Movement Party (Gerindra), Prosperous Justice Party (PKS), People's Conscience Party (Hanura), National Mandate Party (PAN), and Indonesian Justice and Unity Party (PKPI), promoted a single candidate pair. This study aims to describe how the movement of empty box volunteers in the Makassar Regional Head Election. This research uses a qualitative method. Selection of informants using a snowball sampling technique, and using social movement theory. There are three parts to this theory: 1) Complaint theory. Public disappointment over a candidate pair's disqualification and consider the election organizer unfair; 2) Mobilizing structures theory. Analyze the voluntary movement of empty boxes to gather mass support and sympathizers during the election; and 3) Framing theory. Analyze the use of issues and methods of spreading the issue. This research found that the empty box phenomenon in Makassar Regional Head Election, unlike in the elections in other areas where the single candidate did not have an opponent, in Makassar, one of the candidate pairs was disqualified due to violation. It made the community, supporters, and the success team feels disappointed with the General Elections Commission's decision. This disappointment also resulted in the emergence of the empty box volunteer movement. Movements of empty box volunteers to gather mass support and sympathizers through door-to-door socializing, leaflets, flyers, and banners call to action to win empty box and use social media and online media as campaign tools. ; Penelitian ini membahas bagaimana kotak kosong menang pada Pilkada Makassar 2018. Fenomena ini menjadi sejarah pemilu dimana satu kandidat gagal memenangkan pemilu. Sepuluh partai politik yang terdiri dari Partai Golongan Karya (Golkar), Partai Nasional Demokrat (NasDem), Partai Demokrasi Indonesia Perjuangan (PDI-P), Partai Persatuan Pembangunan (PPP), Partai Bulan Bintang (PBB), Partai Gerakan Indonesia Raya (Gerindra), Partai Keadilan Sejahtera (PKS), Partai Hati Nurani Rakyat (Hanura), Partai Amanat Nasional (PAN), dan Partai Keadilan dan Persatuan Indonesia (PKPI), mempromosikan pasangan calon tunggal tersebut. Penelitian ini bertujuan untuk mendeskripsikan bagaimana pergerakan relawan kotak kosong dalam Pilkada Makassar. Penelitian ini menggunakan metode kualitatif. Pemilihan informan menggunakan teknik snowball sampling, dan menggunakan teori pergerakan sosial. Ada tiga bagian teori ini: 1) Teori keluhan. Kekecewaan publik atas diskualifikasi pasangan calon dan menganggap penyelenggara pemilu tidak adil; 2) Teori struktur mobilisasi. Menganalisis pergerakan relawan kotak kosong untuk menghimpun dukungan massa dan simpatisan selama pemilihan; dan 3) Teori framing. Analisis isu yang digunakan dan metode untuk menyebarkan isu. Hasil penelitian menemukan bahwa fenomena kotak kosong pada Pilkada Makassar, berbeda dengan pilkada di daerah lain yang pasangan calon tunggal tidak memiliki lawan, di Makassar salah satu pasangan calon didiskualifikasi karena melakukan pelanggaran. Hal itu membuat masyarakat, pendukung, dan tim sukses kecewa dengan keputusan KPU. Kekecewaan ini juga mengakibatkan munculnya gerakan relawan kotak kosong. Gerakan relawan kotak kosong menghimpun dukungan massa dan simpatisan melalui sosialisasi dari pintu ke pintu, leaflet, flyer, dan spanduk ajakan bertindak untuk memenangkan kotak kosong dan menggunakan media sosial dan media online sebagai alat kampanye.

In this study, the study observed was Comparison of the Implementation of Online People's Aspirations and Complaints Services (LAPOR!) In Banjarmasin City and Banjar District Governments. The Online People's Aspirations and Complaints Service (LAPOR!) Is a social media-based aspiration and complaint facility that is carried out with the principle of easy, integrated, and complete. E-Governments as an effort to use information and communication technology to improve the efficiency and effectiveness, transparency and accountability of the government in providing better public services. LAPOR! implementation! In Banjarmasin City and Banjar Regency, each region has fulfilled the elements of successful implementation of electronic government, namely Support, Capacity and Value. However, the Banjarmasin City Government is more optimal in its implementation because the Banjarmasin City Government is strengthened in its part of the support, namely by conducting more intensive socialization in socializing LAPOR! to the community so that many people know and take part in supporting the successful implementation of LAPOR! in addition to that, the capacity of the Banjarmasin financial section has also compiled the RKA so that every activity carried out can run smoothly because there is clear and detailed planning. In addition, there are several indicators of success such as commitment from the leadership, activeness in disseminating the LAPOR! Application, follow-up on complaints, and good coordination and cooperation with the management team. Whereas the Banjar district government was still not maximized in its socialization activities because there was no direct socialization conducted with the community. And in Banjar District there is no compilation of Budget Details so that the budget is still very limited and becomes an obstacle for carrying out activities.