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Cities can only exist because of the highly developed systems which underlie them, ensuring that energy, clean water, etc. are moved efficiently from producer to user, and that waste is removed. The urgent need to make the way that these services are provided more environmentally, socially and economically sustainable means that these systems are in a state of transition; from centralized to decentralized energy; from passive to smart infrastructure; from toll-free to road pricing. Such transitions are widely studied in the context of the influence of service providers, users, and regulators.

Cities can only exist because of the highly developed systems which underlie them, ensuring that energy, clean water, etc. are moved efficiently from producer to user, and that waste is removed. The urgent need to make the way that these services are provided more environmentally, socially and economically sustainable means that these systems are in a state of transition; from centralized to decentralized energy; from passive to smart infrastructure; from toll-free to road pricing. Such transitions are widely studied in the context of the influence of service providers, users, and regulators

This article builds on the idea of actor-network theory to use role terminology for describing the heterogeneous associations that make up technological innovations. Referring to key concepts of sociological role theory it proposes a more elaborate role-theoretical approach to socio-technical networks. It is argued that technological innovations consist of fields of positions to be occupied by human actors or techno-logical artifacts. Network-building thus is viewed as a process of establishing sets of interrelated positions. Consequently, actors and objects are relevant only in their
capacity as occupants of positions. The role-theoretical approach draws attention to the fact that the human and nonhuman components of a technological innovation may hold several positions within the socio-technical network and may play functional and social roles at the same time. The conceptual approach is illustrated with two examples from the history of the automobile: the chauffeur problem and the invention of the jaywalker.

This paper examines the collapse of Barings Bank, utilizing an extended analytical framework based on Callon's sociology of translation. It shows how Leeson linked himself inextricably with Barings' executives need for profit, mobilizing them (and others) into defending him when his activities were subject to scrutiny. It goes on to explain the process through which Leeson effectively lost control of his socio-technical network, and concludes by examining the difficulty of Leeson's presentation of himself to the world as a 'rogue trader'.

PurposeThis article aims to focus attention on users of information technology (IT), especially mobile telephony. It focuses on what people actually say about mobile technology but also aims to pay attention to what they do not talk about, what is found in the silence, especially with new technology when much can be taken for granted. This latter is, according to Foucault, even more important to understand.Design/methodology/approachThe research draws on empirical research through 11 semi‐structured interviews and interviews with five focus groups, comprising between four and eight care assistants in each group. The interviews were with three women and three men between 25‐70 years old, five female public sector middle managers and care assistants from five focus groups at social services departments in the north of Sweden. A Foucauldian approach is adopted to interpret the findings and explore how their locations within the circuits of socio‐technical networks engender uncertainty with mobile technology. The present spread of IT reinforces a belief that people are integrated into the circuits of socio‐technical networks.FindingsThe findings suggest, on the one hand, that new technologies like mobile communication can be used to organise our everyday lives, whilst, on the other, there are risks with the new technologies, which can discipline discourses.Originality/valueThese issues are discussed from a sociological and informatics perspective.

This open access book provides researchers and professionals with a foundational understanding of online privacy as well as insight into the socio-technical privacy issues that are most pertinent to modern information systems, covering several modern topics (e.g., privacy in social media, IoT) and underexplored areas (e.g., privacy accessibility, privacy for vulnerable populations, cross-cultural privacy). The book is structured in four parts, which follow after an introduction to privacy on both a technical and social level: Privacy Theory and Methods covers a range of theoretical lenses through which one can view the concept of privacy. The chapters in this part relate to modern privacy phenomena, thus emphasizing its relevance to our digital, networked lives. Next, Domains covers a number of areas in which privacy concerns and implications are particularly salient, including among others social media, healthcare, smart cities, wearable IT, and trackers. The Audiences section then highlights audiences that have traditionally been ignored when creating privacy-preserving experiences: people from other (non-Western) cultures, people with accessibility needs, adolescents, and people who are underrepresented in terms of their race, class, gender or sexual identity, religion or some combination. Finally, the chapters in Moving Forward outline approaches to privacy that move beyond one-size-fits-all solutions, explore ethical considerations, and describe the regulatory landscape that governs privacy through laws and policies. Perhaps even more so than the other chapters in this book, these chapters are forward-looking by using current personalized, ethical and legal approaches as a starting point for re-conceptualizations of privacy to serve the modern technological landscape. The book's primary goal is to inform IT students, researchers, and professionals about both the fundamentals of online privacy and the issues that are most pertinent to modern information systems. Lecturers or teacherscan assign (parts of) the book for a "professional issues" course. IT professionals may select chapters covering domains and audiences relevant to their field of work, as well as the Moving Forward chapters that cover ethical and legal aspects. Academicswho are interested in studying privacy or privacy-related topics will find a broad introduction in both technical and social aspects.

Decision makers in large scale interconnected network systems require simulation models for decision support. The behaviour of these systems is determined by many actors, situated in a dynamic, multi-actor, multi-objective and multi-level environment. How can such systems be modelled and how can the socio-technical complexity be captured? Agent-based modelling is a proven approach to handle this challenge. This book provides a practical introduction to agent-based modelling of socio-technical systems, based on a methodology that has been developed at Delft University of Technology and which has been deployed in a large number of case studies. The book consists of two parts: the first presents the background, theory and methodology as well as practical guidelines and procedures for building models. In the second part this theory is applied to a number of case studies, where for each model the development steps are presented extensively, preparing the reader for creating own models.

Intro -- Foreword -- Preface and an Invitation -- Our Dream and Our Invitation -- Acknowledgements -- Contents -- Editors and Contributors -- Foundations -- Introduction -- References -- Why Do We Need Integrated Care? -- 1 Past and Present -- 2 Integrated Care Outcomes -- 3 Current Strategies -- 4 Conclusion -- References -- Integrated Care Ecosystems -- 1 Beyond Organizations and Networks -- 2 Ecosystems -- 2.1 An Ecological Metaphor -- 2.2 Ecosystems Consists of Actors and Their Relations -- 2.3 Why Ecosystem Purpose Matters -- 2.4 Each Ecosystem Has an Ecosystem Niche -- 2.5 Ecosystem Actors Perform Activities -- 2.6 An Ecosystem Has Multiple Levels -- 3 Ecosystem Definition -- 4 Care Networks or Care Ecosystems? -- 4.1 Purpose -- 4.2 Composition -- 4.3 Integration -- 4.4 Governance -- 5 Conclusion -- References -- Designing from a Socio-Technical Systems Perspective -- 1 Chapter Overview -- 2 What Is Meant by Design? -- 2.1 Design -- 2.2 Designing -- 2.3 What Gets Designed? -- 2.4 Who Designs? -- 2.5 The Socio-technical System Design Perspective -- 3 Integrated Care as an Issue of Organizing -- 3.1 The Coherence Between Things -- 3.2 Boundaries for Redesign -- 3.3 Care Processes and Activities -- 3.4 Fragmentation of the Care Ecosystem -- 4 STS Principles for Designing -- 4.1 STS Design Process -- 5 Can Ecosystems Be Designed? -- 6 Summary and Transition to Part II -- References -- Case Stories -- Connected Relationships: Development and Implementation of an Integrated Care Ecosystem Within the United Kingdom -- 1 Challenges Triggering the Need for Ecosystem Design -- 1.1 Key Terms and Concepts: Moving Beyond Networks to Whole Ecosystems -- 2 Theory Applied to the Challenge -- 2.1 Integration at the National Level Within the United Kingdom -- 2.2 Integrated Care Ecosystems -- 3 Method.

Examines socio‐technical disasters, particularly during the 1980s and
1990s, listing the organizational situations in which they occur and
singling out Hillsborough (football) and Kesworth (aeroplane) for
detailed treatment. Deals with various aspects of the socio‐technical
disaster: the disaster sequence; signals and triggers; the extensive
damage to human life and the physical environment; the large economic
and social costs; responses to and resolution of crises, among others.
After discussing the simple and complex causes of socio‐technical
disasters, urges management to learn from past disasters and make
organizational changes. Concludes that this type of disaster will
continue in the 1990s in ordinary organizations which are potentially
socio‐technically disaster‐prone.