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CONTENT: Statement made by Phil Emerson before U.S. Commissioner, Samuel E. Day, Sr., dated August 8, 1922, regarding incident when he removed the telephone lines between Gallup, New Mexico, and St. Michaels, District of Arizona, on the orders of Peter Paquette. BIOGRAPHICAL HISTORY: The Day Family were anglo Indian traders, on the Navajo Reservation in eastern Arizona. The collection includes the personal and business papers of Sam Day, Sr. (1845-1925) surveyor, Indian trader, legislator and United States Indian Commissioner; Anna Day, Sam Sr.'s wife (1872-1932); and of their children, Charles L. Day (1879-1918), Samuel Day, Jr. (1889-1944), United States deputy Marshall. The collection includes information on Navajo culture, stories and legends; the looting of Canyon del Muerta, and the Frank Dugan murder.

Intro -- Contents -- Prologue -- Chapter 1 -- About Volunteerism -- Introduction -- What is Volunteering? -- The Economic, Social, and Interpersonal Importance of Volunteerism -- Volunteer Motivation: A Review of Evolving Research -- The Volunteer Functions Inventory -- Gender Differences -- Costs and Benefits of Volunteering -- Why Do People Volunteer? -- Benefits of Volunteering -- How Does Compassion Benefit Us? -- Telephone Helplines -- What Are the Special Characteristics of Hotlines? -- The History and Aim of Helplines -- Volunteers in Helplines -- About ERAN - the Israeli Helpline -- Kinds of Support Sought from ERAN -- References -- Chapter 2 -- Telephone Hotline Volunteers: Understanding What Motivates and What Keeps Them Volunteering -- The Present Study which This Book Is Based Upon -- Why do People Volunteer? -- Sticking with the Commitment -- Evidencing Others' Pain -- Applying the Skills Gained in Everyday Life -- How Was Life Impacted by Volunteering? -- References -- Chapter 3 -- My Life in Light of the Hotline -- Commentary -- Chapter 4 -- How Life Prepared Me for ERAN -- Introduction -- A Little Bit about Me -- Commentary -- Chapter 5 -- Why I Joined a Telephone Hotline -- What Made Me Volunteer at ERAN -- Commentary -- Chapter 6 -- Combining Life and Volunteering -- Commentary -- Chapter 7 -- About Interesting, Challenging, and Difficult Callers -- Suffering -- Loneliness -- What Did I Learn from ERAN? -- A Letter to My Caller -- Commentary -- Chapter 8 -- A Poetic Description of Being a Telecarer -- Commentary -- Chapter 9 -- Managing the Busiest Hotline Center in Israel -- Training of New Volunteers -- Managing the Branch and Its Influence on Me Life -- Commentary -- Chapter 10 -- The Ins and Outs of Managing a Hotline Center -- Managing Volunteers -- Various Aspects of the Volunteer's Motivation

At head of title: 55th Congress, 2d session. Senate. Document no. 39. ; Mode of access: Internet.

AbstractThe flag post mail relay runners, a communications system established in Cameroon during British colonial rule, laid the foundations for the communications structure of this colonial state. They were a remnant of a pre-colonial communications system and, with the advancement of "modern" communications structures such as roads, telephone lines, and post houses, the flag post runner gradually disappeared. This article explores the role of the runners for the colonial administration in Cameroon and is based mostly on archival research. It describes the runners' system and how it influenced the colonial communications landscape. In addition, the questions of how these runners were involved in the colonial state and what forms of resistance emerged among runners are analysed. Finally, the article discusses the degree to which the subsequent construction of roads, telegraphic communications, and postal networks reflected the role played by mail runners in the British colonial period up to the 1950s.

AbstractIncreasingly, the telephone is being used to conduct mediations and other alternative dispute resolution (ADR) activities. Preliminary observations indicate that the use of telephone mediation increases access to mediation for parties and neutrals, decreases costs, requires skilled communicators, and demands well‐controlled hearings. Benefits and concerns about the telephone process are discussed, since it is clear that use of the telephone will be an important partner in expanding the ADR market.

CONTENT: A letter to Samuel E. Day, Jr. from Phil Coplin asking for assistance in tying Phil Coplin into the Arizona-New Mexico telephone line from the Winslow area. BIOGRAPHICAL HISTORY: The Day Family were anglo Indian traders, on the Navajo Reservation in eastern Arizona. The collection includes the personal and business papers of Sam Day, Sr. (1845-1925) surveyor, Indian trader, legislator and United States Indian Commissioner; Anna Day, Sam Sr.'s wife (1872-1932); and of their children, Charles L. Day (1879-1918), Samuel Day, Jr. (1889-1944), United States deputy Marshall. The collection includes information on Navajo culture, stories and legends; the looting of Canyon del Muerta, and the Frank Dugan murder. The collection also contains 91 photographs depicting trading posts and eastern Arizona scenes.

The Eastern Airlines Collection, 1927-2008 (bulk 1965-2008), consists of news clippings, press releases, newsletters, annual reports, monthly reports, correspondence, memoranda, photographs, slides, an early scrapbook (or day book), artifacts (promotional items) and audiovisual materials. This collection mainly provides insight into publicity and outreach efforts at Eastern Airlines, but also its history, charitable work, and day-to-day operations. The materials were accumulated by Carolyn Lee Wills, who worked in the Public Relations Department of Eastern's Southern Regional Office from 1965 until 1987. ; Carolyn Lee Wills graduated from Georgia State University, where she studied journalism, history and speech. She also participated in many extra-curricular activities including Panhellenic Council, Delta Zeta Sorority, and yearbook. Before she began her work at Eastern Airlines, she traveled extensively throughout Europe, Asia, North and South America, Jamaica, the Bahamas, and Bermuda.; In 1965, Wills joined Eastern Airlines as a Representative of Women's Activities. In this role, she interpreted the company's program to women by working in the fields of fashion, radio, television, public relations, and promotions. In 1971, Wills became made Regional Manager of Public Relations. Eastern Airlines closed its Atlanta offices in November 1973, but found it difficult to cover their public relations needs in Atlanta from their headquarters in Miami. Four months after closing, Wills was re-hired by Eastern to manage the Southern Division covering Atlanta to Tokyo. While employed by Eastern Airlines, Wills served on many boards including American Women in Radio and Television, Georgia State University Alumni Association, and was a national representative of Delta Zeta Sorority. In 1966, she married attorney Charles H. Wills. The earliest incarnation of Eastern Airlines was Pitcairn Aviation, founded in 1927, which was the U.S. Postal Service contractor flying from New York to Atlanta. In 1930, the carrier was sold to North American Aviation owner Clement Keys and was renamed Eastern Air Transport. It soon added passenger routes and adopted the name Eastern Air Lines. Throughout the pre-World War II era, Eastern dominated passenger travel and air transport along the Atlantic coast, including the introduction of one-day service from New York to Miami in 1932. Famed pilot Eddie Rickenbacker bought the company in 1938 and was closely identified with it until his 1963 retirement. During the air travel boom of the 1950s and 1960s, Eastern Airlines grew into one of the ""Big Four"" United States carriers, enhancing its status as the lead air travel carrier on domestic east coast flights with the introduction of air shuttle service in 1961. Shuttle service was created as an alternative to bus routes and included hourly flights from Atlanta to Washington D.C., New York, and Boston. During this time, Eastern Airlines also expanded international service to Mexico, Bermuda, Puerto Rico, and Canada. Under the leadership of former astronaut Frank Borman (hired as an advisor in 1969, he became Chief Executive Officer in 1975), Eastern Airlines enjoyed continued successes in the industry until the enactment of the Airline Deregulation Act of 1978.; Beginning with Eastern's early U.S. Postal Service government contract, the company had relied upon the regulated and protective policies governing the airline industry. Without government protection, Eastern's profits began to make a downward turn that eventually culminated in the selling of the company to Texas Air International, headed by Frank Lorenzo. Following deregulation, Lorenzo was able to purchase multiple airlines including Continental, Frontier, New York Air, and Eastern. To cut costs in the midst of declining profits, Lorenzo asked Eastern's union employees to take massive pay cuts in wages and benefits. Union workers refused to accept Lorenzo's demands and opted to go on strike. By claiming bankruptcy in 1989, Lorenzo was able to hire non-union workers to fill the jobs of striking employees. Lorenzo took his demands a step further when he asked the machinists' union to take a pay cut, which resulted in another strike that dealt the final blow to any hope that Eastern Airlines would recover lost profits. In 1991, Eastern Airlines was permanently grounded. Eastern's main hubs in Atlanta and Miami were taken over by various competitors and its concourses in New York and Newark were demolished.