Electronic Government in Europe: Reality and Vision
In many respects, Electronic Government (oreGovernment) is just a new name for theinformatisation of the public sector, which hasbeen going on for several decades now (Lenk1994; van de Donk and Snellen 1998). The useof IT in public administration and in otherbranches of government (including parliamentsand the judiciary) has attained a high level inmany countries of the industrialised world. Butthere was hardly any political interest in thisongoing and almost invisible process ofmodernising government. Especially New PublicManagement as the most important explicitmovement of government reform hardlyrecognised the enabling potential of IT for changingthe work practices and the business processesin the public sector. Its image of IT was one ofan auxiliary tool, to be used for supporting financialmanagement and statistical information.