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Within the framework of our study, educational management processes will be examined in the context of policy, education policy and public policy concepts. Both education policies and public policies create two basic dynamics that can be evaluated within the scope of education management. It is difficult to understand the term politics as a specific and concrete phenomenon within the context of education policy and public policy. That is why there is no single and widely accepted invariant definition of politics. On the other hand, there is a wide literature in a number of disciplines, including sociology of politics, policy management and political science, which attempts to define policy in the context of educational policy and public policy. Although they have one thing in common, the truth is that there is no easy definition of politics. Therefore, there is very little to be achieved in the sense of a fixed conceptualization of the term politics. Although there is no widely accepted, precise and reliable definition of the policy definition in the context of education policy and public policy, it is possible to define the policy as the definition of goals, the determination of priorities, a plan, an output or a component of some or all of them. In this context, within the framework of education policy, political science is a branch of social science that covers a very wide field and is still in development. Within the framework of education policy, public policy refers to the positions and actions taken by the state, which includes a number of institutions that contain the basic characteristics and integrity of the authority. Public policy is often confused with decisions made in public. But a personal decision alone does not make policy. Within the framework of education policy, public policy describes examples of decisions in the context of other decisions made by political actors on behalf of state institutions from authorized positions. Public policies serve as an example to explain both the consequences and the tools designed to guide human behavior and actions. Public policy refers to the issues that officials can work on, as a rule, the things that are desired to be achieved. Key Words: Education Management, Education Management Process, Education Policy, Public Policy

In this study, it is aimed to examine the solution methods used in solving the problems that are commonly experienced in educational institutions and caused by various variables. The concept of discipline, which is one of the most common problems experienced in educational institutions, is a concept that comes across at home, at work, on the street and at many other points. Although there are changes in their definitions depending on where they are used, the most important common point is that the current order should be protected. The main purpose of the discipline provided in society in managerial processes is not to squeeze the individual with horse glasses and narrow the field of action, but to free the individual from being blindly obedient and to ensure that he can control himself. Thanks to discipline, the individual learns to be able to adapt to the rules in front of society and to be compatible when necessary. The individual, who is a social being, is able to gain his personality through discipline. It ensures the ability to live together, to be harmonious, to use freedom Decently, to live in harmony with society and to approach and respect the norms of society in a healthy way. Behaviors intended to control the usual problems in educational institutions: the student's awareness of his own behavior, so that he can achieve self-discipline and self-control, the student has responsibility, so that he can gain awareness of accountability and accountability for any behavior he does, the students' focus remains on the learning phenomenon, the student develops respect for both himself and the people around him, the student understands both his own rights and the rights of others, it is aimed that the student can gain a sense of independence as an individual, at the same time learn to be part of a whole within a team, develop moral values, i.e. honesty, fairness, respect. Teacher behaviors that cause common problems in educational institutions: Demonstrating offensive attitudes towards students with their behavior, appearance and clothes, being inadequate and indecisive in crisis intervention and crisis management, discrimination and unfair attitude, making discourses about students' lifestyles, making education and training difficult for students, being indifferent to problems, coming to class unprepared, not adopting the profession, professional incompetence; while student behaviors that cause routine problems in educational institutions are: Families' attitudes towards students, the value they attach to their education, the economic status of the family, the way the child is raised, the environment in which the child is raised and lives, the fact that the lessons do not attract students' interest, do not appeal to their abilities, students' negative feelings towards the lesson or the teacher, anxiety about not being able to express themselves, not feeling understood are among the main reasons. Keywords: Education Management, Teacher, Student, Normal Problems