Transitioning to Dynamic Prices: Should Pricing Authority Remain With the Company or Be Delegated to the Service Employees Instead?
In: Journal of Business Research, Forthcoming
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In: Journal of Business Research, Forthcoming
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In: University of Zurich, Department of Business Administration, UZH Business Working Paper No. 401
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In: University of Zurich, Institute of Business Administration, UZH Business Working Paper No. 399
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In: Social development, Band 25, Heft 3, S. 503-527
ISSN: 1467-9507
AbstractThis longitudinal study explores the stability and change of values in childhood. Children's values were measured in Poland three times (with one‐year intervals) using the Picture Based Values Survey (PBVS‐C; Döring, Blauensteiner, Aryus, Drögekamp, & Bilsky, 2010), developed to measure values differentiated according to the circular model of Schwartz (1992). 801 children (divided into 5 cohorts aged 7, 8, 9, 10, and 11 years at the first measurement occasion) completed the PBVS‐C three times on a yearly basis. Separate analyses were performed for each cohort using the data of the three measurement occasions. Multidimensional scaling revealed that, in children, Schwartz's (1992) circular structure of values is stable and does not change over time. Although priorities of values displayed moderate stability over time, the means changed between the ages of 7 and 11 years. Specifically, latent growth curve modeling revealed changes in children's values hierarchy as indicated by the decrease in the mean level of conservation values and the increase in the mean level of openness to change values. Self‐transcendence and self‐enhancement also changed in different directions. As indicated by mean levels over time, self‐transcendence first increased in importance, slightly decreased, and finally increased again. In contrast, self‐enhancement first decreased in importance, then increased, and finally began to decrease again.
In: Group & organization management: an international journal, Band 36, Heft 2, S. 161-190
ISSN: 1552-3993
In this article, we empirically validate a version of the input-mediator-output-input (IMOI) model (Ilgen, Hollenbeck, Johnson, & Jundt, 2005), adapting it to investigate virtual team performance in a highly competitive environment. Our hypotheses are tested using structural equation modeling across time periods with data obtained from 606 professional online gaming teams belonging to the European Electronic Sports League. The findings validate the hypothesized IMOI model, and demonstrate the effects of anticipated emotions on shared motivation of team members. The results contribute to theory and have significant implications for the management of geographically distributed work groups.
In: Journal of Statistical Software, Forthcoming
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In: Kölner Zeitschrift für Soziologie und Sozialpsychologie: KZfSS, Band 71, Heft S1, S. 157-186
ISSN: 1861-891X
In: European political science: EPS, Band 14, Heft 4, S. 521-538
ISSN: 1682-0983
In: Journal of service research, Band 12, Heft 2, S. 208-226
ISSN: 1552-7379
Firm-hosted virtual peer-to-peer problem solving (P3) communities offer a low-cost, credible, and effective means of delivering education and ongoing assistance services to customers of complex, frequently evolving products. Building upon the social constructivist view on learning and drawing from literature on the firm-customer relationship in services marketing, we distinguish between functional and social benefits received by P3 community participants and study the central role of learning in influencing these benefit perceptions. The proposed model is tested on data gathered from 2,299 active members of a P3 community hosted by a global online auction firm, and the framework's generalizability is demonstrated using a sample of 204 members of a global business-to-business (B2B) software firm's P3 community. Based on the results, specific recommendations are provided to marketers interested in implementing service support programs via customer communities, and future research opportunities are explored.
In: Public Opinion Quarterly, Forthcoming
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In: Measurement instruments for the social sciences, S. 1-14
ISSN: 2523-8930
For decades, social scientists have been interested in studying individual attitudes toward ethnic minorities or immigrants and their development over time. Whereas these attitudes have been commonly studied among adults, little is known about children's and teenager's attitudes toward immigrant minorities. This gap might have been a result of a lack of standardized, cost-effective, and efficient large-scale survey measures tailored to young people. In the current study, we try to overcome this gap by introducing and validating a new, child-friendly, easily administrable picture-based survey measure of attitudes toward immigrants belonging to two ethnic minorities: blacks and Muslims. For this purpose, we collected a panel dataset at three measurement time points in two countries, Switzerland and Poland, including 5332 school children and teenagers aged 8 to 19 years, divided into three age cohorts. We performed confirmatory factor analyses within and across the samples and found that the new picture-based measures were reliable and highly comparable across measurement time points, age cohorts, and country samples. The findings suggest that picture-based measures may be a promising tool to measure attitudes among children.+++Correction to: Measuring school children's attitudes toward immigrants in Switzerland and Poland, s. https://doi.org/10.1186/s42409-021-00024-9 (14 April 2021).
In: Cieciuch, J., Davidov, E., Schmidt, P., Algesheimer, R. & Schwartz, S. H. (2014): Comparing results of an exact versus an approximate (Bayesian) measurement invariance test: A cross-country illustration with a scale to measure 19 human values, Frontiers in Psychology, 5 (982), 1-10. DOI: 10.3389/fps
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In: The public opinion quarterly: POQ, Band 79, Heft S1, S. 244-266
ISSN: 1537-5331