İÇSEL PAZARLAMANIN SİNİZM VE ÖRGÜTSEL BAĞLILIĞA ETKİSİ ÜZERİNE BİR ARAŞTIRMA
In: Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü dergisi: Dokuz Eylul University the journal of Graduate School of Social Sciences, Band 18, Heft 2
ISSN: 1308-0911
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In: Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü dergisi: Dokuz Eylul University the journal of Graduate School of Social Sciences, Band 18, Heft 2
ISSN: 1308-0911
In: Canadian journal of administrative sciences: Revue canadienne des sciences de l'administration, Band 39, Heft 4, S. 452-467
ISSN: 1936-4490
AbstractThree studies examine the utility and validity of the Turkish version of the leader apology measure using organizational samples from several industries. Study 1 (N = 263) indicated that four distinct and internally consistent factors shaped employee response to the leader apology measure. The proposed four‐factor structure of leader apology was confirmed by confirmatory factor analysis in Study 2 (N = 207). Leader apology measure was positively associated with authentic leadership, employees' organizational identification, and work engagement. Study 3 (N = 166) provided concurrent evidence that leader apology is positively associated with follower job satisfaction, and transformational leadership mediates this relationship. The results suggest that manager–employee relationships may benefit from leader apology.
In: Marmara Üniversitesi İktisadi ve İdari Bilimler dergisi: Marmara University Journal of Economic and Administrative Sciences, Band 37, Heft 1, S. 47
ISSN: 2149-1844