Suchergebnisse

PurposeAs the society has long ago left the "industrial age" and entered the "information age", people, enterprises and above all decision makers are constantly trying to get the best out of the opportunities and the technologies offered, for facilitating their life and their work. One of the most active and promising domains nowadays, is eParticipation, which is actively promoted by all stakeholders, as there is a great need of reconnecting citizens with the decision makers and re‐engaging them into the democratic procedures, especially as during the last years this gap is expanding, with the most convincing proof being the huge figure of voter turnout during the latest European elections. The purpose of this paper is to address these issues.Design/methodology/approachA review of the most active and well‐known eParticipation action pilot projects funded in the European Union is presented, alongside with a methodological framework that has been followed for mapping, assessing and evaluating those projects, using a beyond the state‐of‐the‐art classification method.FindingsConclusions of the performed work are in a position to outline the current status quo of eParticipation in Europe, highlighting lessons learned and opportunities for future activities and research.Originality/valueThis paper includes valuable information towards practitioners, decision makers and administration officials, based not only on the established knowledge and on the experiences gained, but also on the identified gaps of the domain, aiming to support them in understanding the status quo of the domain and in the design process of future research roadmaps for eGovernace and policy modelling.

Part 8: Management, Policies and Technologies in e/m-Services ; International audience ; The pressing need to deploy the information and communications technology in the public sector effectively and efficiently along with the complexity of the decision making process have thrust research towards the development of public services prioritization models. The purpose of this paper is to outline a general multicriteria decision support method in order to identify the services that, if transformed to electronic ones, would act as ambassadors of the new era. Various technological, social, political and economic criteria have been taken under consideration. The proposed model is based on the Analytic Network Process (ANP), which takes into account both tangible and intangible criteria with interdependencies and feedback among them. A real case scenario concerning a Public Services selection process in Greece has been used to validate the presented model.

International audience ; As governments across the world provide more and more support to open data initiatives and web 2.0 channels for engaging citizens, researchers orient themselves towards future internet, wisdom of crowds and virtual world experiments. In this context, the domain of ICT for Governance and Policy Modelling has recently emerged to achieve better, participative, evidence-based and timely governance. This paper presents a taxonomy classifying the research themes, the research areas and the research sub-areas that challenge this domain in order to deal with its diversity and complexity. Taking into account advancements in research, policy and practice, the taxonomy brings together the open, linked data and visual analytics philosophy; the social media buzz taming collective wisdom in decision-making; and the future internet approaches around cloud computing, internet of things and internet of services, while embracing the collaborative policy modelling aspects and the safeguarding against misuse implications.