An emerging social innovation: mutual aid networks at unionised workplaces
In: Labour and sustainable development: north-south perspectives, S. 201-217
"The issue of mutual aid networks is part of an approach aimed at enhancing wellbeing and quality of working life by reviving links of solidarity among work colleagues. The development of this approach is closely associated with a deterioration of mental health at the workplace. Mutual aid networks created by local unions aim to help fix this hardship. The goals set for dealing with problems consist first of controlling, reducing or even eliminating the work factors that imperil mental health; next, of supporting employees through union involvement aimed at leading to a new type of relationship; and, finally, of defending their rights and facilitating their return to work under better conditions. It is a way of improving working conditions by introducing a type of relationship among the members that leads to rediscover the social dimension of human development, an answer to a need that becomes obvious in workplaces. This article consists of showing how these networks play a part in union renewal. Mutual aid networks' are devised as a social innovation emerging from actions by employees associated with the trade-union and voluntary associations. Although networks are starting to develop a degree of self-reliance in terms of operations, outer connections are needed. We offer an understanding of how these networks are structured and inserted into unions' institutionalised activities. This involves analysing the process of their setting-up and the links that develop between agents as well as with principals and union representatives. The activities are set out based on the type of problem submitted to the network. The paper is divided into two parts. The first part presents what has emerged from rapid transformations in the labour world in terms of mental health, work organisation and the need for these problems to be handled through new union practices that complete the traditional course of actions. In the second part, we introduce the outcomes of our research by showing the structure-forming elements of mutual aid networks, in particular their internal organisation, their operations, the types of intervention and the conception of the role of mutual aid provider." (author's abstract)