"Leader-member exchange (LMX) is the foremost dyadic leadership theory. According to this approach, high quality, trust and respect-based relationships between leaders and employees is the cornerstone of leadership. The Oxford Handbook of Leader-Member Exchange takes stock of the literature to examine its roots, what is currently known, and what research gaps and future opportunities exist"--
Leader-member exchange (LMX) is the foremost dyadic theory in the leadership literature. Whereas contemporary leadership theories, such as transformational, servant, or authentic, focus on the effects of leader behaviors on employee attitudes, motivation, and team outcomes, relational leadership theory views the dyadic relationship quality between leaders and members as the key to understanding leader effects on members, teams, and organisations. This approach views the trust- and respect-based relationships as the cornerstone of leadership.
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An experimental design was employed to assess the impact of a managing diversity policy on participants' ratings of organizational attractiveness. Four hundred forty-eight upper level undergraduate management students were randomly assigned to either a g diversity or a control condition. Subjects were asked to read one of two forms of a recruitment brochure describing a fictitious company and then to rate the attractiveness of the company. As hypothesized, participants in the managing diversity condition rated the organization significantly more positively than did those in the control condition. There were also significant main effects for race and gender that accounted for more variance in the ratings of organizational attractiveness than did the managing diversity manipulation. Non-Whites and women had higher mean organizational attractiveness ratings than Whites and men, respectively. Managerial implications of the findings and future research directions are discussed.
In this article, we examine the implications of perceived management commitment to the ecological environment for employee attitudes and behaviors. Following deontic justice theory, which suggests that individuals are capable of feeling and expressing moral outrage when others are treated poorly, even if such treatment has no direct implications for themselves, we expected that employee attitudes and behaviors would be related to perceived organizational treatment of the environment. At the same time, we expected that these reactions would be moderated by how employees themselves were treated by the organization, in the form of perceived organizational support. In a study of employees and supervisors in a textile firm in Turkey, the results indicate that perceived organizational support moderated the effects of management commitment to the environment on organizational justice, organizational commitment and organizational citizenship behaviors targeting the environment.
During organizational entry, newcomers often draw upon internal resources like coworkers and supervisors to navigate their roles. Could external interactions with customers or patients hold the key to newcomer adjustment in certain job contexts? Our study, rooted in the conservation of resources theory, identifies a critical link between mistreatment from external parties and newcomer adjustment—a connection that is explained by rumination and work engagement. Through two studies involving new nurses in China (Study 1: four-wave cross-lagged panel design, N = 181; Study 2: four-wave time-lagged design, N = 198), we uncover that mistreatment from patients results in rumination among newcomers, leading to diminished task mastery and role clarity, as mediated by reduced work engagement. This ripple effect of external mistreatment persists even when accounting for internal mistreatment (abusive supervision and coworker incivility). Our results illustrate how negative interactions with external entities can hinder newcomer adjustment—a revelation with far-reaching implications for practitioners and future research.1
This paper adapts real options theory to explain how executives create and maintain real options portfolios within leadership pipelines. Hypotheses flowing from our theorizing predict that executives often make seemingly risky staffing decisions for leaders who occupy stepping-stone positions. Focusing on their option (future potential) rather than project (current productivity) value, executives laterally transfer leaders in stepping-stone positions frequently, despite it resulting in lower short-term job performance, but often promote these leaders at lower levels of performance and sooner. Once leaders are promoted to destination positions where they may stay indefinitely, executives tend to transfer high-performing leaders more often but not when they are still improving the effectiveness of their current unit. We present evidence suggesting that executives make these decisions to improve other units and maintain a flexible system, possibly recapturing previous investments in developing those leaders. We provide empirical support for our hypotheses using eight years of data in a large retail organization (n = 25,004) where executives overseeing thousands of units made internal mobility decisions. These findings refine real options theory, show that it explains these phenomena better than existing theories, and provide important and immediately usable practical implications for executives. Supplemental Material: The online appendix is available at https://doi.org/10.1287/orsc.2022.1608 .
Drawing on Gilliland's selection fairness framework, we examined antecedents and behavioral effects of applicant procedural fairness perceptions before, during, and after a personnel selection procedure using a six-wave longitudinal research design. Results showed that both perceived post-test fairness and pre-feedback fairness perceptions are related to job offer acceptance and job performance after 18 months, but not to job performance after 36 months. Pre-test and post-test procedural fairness perceptions were mainly related to formal characteristics and interpersonal treatment, whereas pre-feedback fairness perceptions were related to formal characteristics and explanations. The impact of fairness attributes of formal characteristics and interpersonal treatment diminished over time, whereas attributes of explanation were only associated with pre-feedback fairness. Results are discussed in terms of theoretical implications for fairness research and for hiring organizations.
We set out to understand how role-making works and what roles employees and leaders play in this process. Employees often make changes to their work roles, such as by negotiating their job responsibilities and seeking challenging tasks. In this study, we suggest that role-making behaviours influence and are influenced by the dyadic relationship between leaders and employees, otherwise known as leader–member exchange (LMX). We collected three waves of survey data from a sample of Chinese employees who were recent college graduates ( n = 203). The results from cross-lagged panel analyses showed that (1) LMX and job-change negotiation were reciprocally related to each other and (2) initial LMX was associated with increased challenge-seeking behaviours, although these behaviours did not lead to greater LMX later on. In addition, we found evidence that when employees experienced a high level of emotional ambivalence (a conflicting, mixed and complex emotional state), the direct and reciprocal relationships between LMX and role-making behaviours were weakened. Our findings advance the understanding of the development of leader–employee relationships in the workplace and have implications for strengthening employee perceptions of high-quality relationships with their leaders by making changes to their workplace roles.
Drawing on the person–organization fit literature and person-categorization theory, we proposed that new executive performance depends on both their self-perceptions as well as their fit as seen by senior executives. Using three-phased, multisource data from newly-hired executives of a Fortune 500 pharmaceutical company across their first six months on the job, we found that senior executive pre-entry person–organization fit expectations of their followers (new executives) are positively related to their post-entry person–organization fit perceptions through the partial mediating role of their leader–member exchange relationships. Furthermore, results also revealed that senior executive person–organization fit perceptions were significantly and positively related to new executive in-role and extra-role performance, but only when new executives' own perceptions of person–organization fit were low.
Understanding and facilitating new hires' adjustment are critical to maximizing the effectiveness of recruitment and selection. The aim of the current study is to examine how organizational socialization tactics interact with perceived organizational support (POS) to influence socialization outcomes above and beyond proactive personality. Our sample consisted of 103 blue-collar apprentices from a well-established apprenticeship program that began in the Middle Ages in France. Using a time-lagged design, we surveyed apprentices in their first months of employment, while they were learning their trade (carpentry, roofing, and stone cutting). We found that POS significantly moderated the relationship between socialization tactics and three important socialization outcomes (learning the job, learning work-group norms, and role innovation), such that there was a positive relationship under low POS and a non-significant relationship under high POS. Unexpectedly, POS was negatively related to role innovation. Implications for the organizational socialization literature are discussed.