Voices in Design: The dynamics of participatory information system design
Knowledge is missing of how participation in informnation system design is built in practice and, particularily, of the interaction taking place within multi-disciplinary design groups. The aim of this study is to explore the dynamics of small-group design meetings where rules for a democratic dialogue are used. Using the grounded theory method, a descriptive model is inductively composed in which actions and events during the meetings are related to frames of sociocultural reference. This model can be employed as a theoretical background in the planning, performance, and evaluation of participatory design projects.