Language as a Carrier of Ethnic Stereotypes in Hong Kong
In: The Journal of social psychology, Band 125, Heft 1, S. 53-62
ISSN: 1940-1183
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In: The Journal of social psychology, Band 125, Heft 1, S. 53-62
ISSN: 1940-1183
In: The Journal of social psychology, Band 118, Heft 2, S. 157-166
ISSN: 1940-1183
In: Human relations: towards the integration of the social sciences, Band 22, Heft 3, S. 251-262
ISSN: 1573-9716, 1741-282X
In: Group & organization studies, Band 15, Heft 1, S. 75-91
Organization members seek information from different sources, depending on how familiar they are with the work situations they encounter from one moment to the next. Event-management processes are the sources of information that organization members use to interpret and respond to the sequence of events they experience. Questionnaire items were constructed to ask employees how much they use five event-management processes to respond to two categories of events— day-to-day situations and unusual problems (i.e., exceptional situations). The questionnaires were administered to employees in five electronics-related manufacturing plants located in four countries— the U.S., U.K., Japan, and Hong Kong. The results indicate that the respondents find the distinction among different event-management processes in all four countries. Applications to process-oriented rather than traditional structure-oriented contingency management models for research and application are addressed.