Suchergebnisse

Intro -- Title Page -- INTRODUCTION -- PREFACE -- PROCESS DESIGN -- CULTURE, GENDER, RACE AND POWER -- SIMULATIONS AS A LEARNING TOOL -- CASES, CASE STUDIES, CASE-IN-POINT AND JUST-IN-CASE LEARNING -- ETHNOGRAPHY - CAPTURING THE CASE -- THEORETICAL CONCEPTS -- REFLECTION -- NO SYSTEMS WORKING… -- SENIOR EXECUTIVE IN CHARGE OF TOILET PAPER -- UNCLE HARRY'S NEGOTIATION RULES -- NOBODY'S EXPECTING THE MANDAMUS ACTION -- COME HERE OFTEN? -- HOW DO I LOVE THEE? -- DRAW ON ALL YOUR RESOURCES -- A TIME FOR ETHICS -- LOW-LEVEL RESOLUTION -- BUT WHAT DID I JUST EAT? -- BANGKOK BEER -- NOT DEAD YET -- THE TWENTY POUND SOLUTION -- CHEAPER THAN A MOVING VAN -- DON'T HURT YOURSELF ON MY ELBOW ON YOUR WAY TO THE FLOOR -- ANOTHER DAY AT THE OFFICE -- SHUT UP, ALLAN -- KEEP YOUR HEAD ABOUT YOU -- "RUN, YOU ONE-LEGGED GIMP" -- THE LONG HONG KONG STARE -- BEING GENERALLY JEWISH… -- INCOMPETENT PLUMBING -- TAKE NOTES AND SEND OUT FOR A DUNCE CAP, PLEASE -- LEVITATION? -- HALF A HAIR CUT IS BETTER THAN NONE -- TENNIS, ANYONE? -- BIG TIPPER -- MORE BIG TIPPERS -- FULL FRONTAL FEET -- YOUR NEGOTIATION IQ -- BUT I DON'T KNOW ANYTHING -- ALL WENT WELL, EXCEPT FOR THE DEAD PEOPLE -- CHINESE IS ALL GREEK TO ME -- WISE SPOUSAL COUNSEL -- AN AMERICAN IN NEW BRUNSWICK -- LEMON LAW -- A DISPUTE ABOUT WORKPLACE DISPUTES -- OR WORDS TO THAT EFFECT -- DEATH BY COMPUTER -- GOING BANKRUPT BY DOING THE RIGHT THING -- CIRCUMSTANTIAL EVIDENCE -- C.O.D. HENRY -- THE DEVIL'S IN THE DETAILS -- SEEING IMPORTANT PEOPLE -- MISTAKEN IDENTITY -- MEASURE THIS -- A TICKET TO RIDE -- FREE WEATHER REPORTS -- CUTTING THE AIR WITH METAPHORS -- SIMULATION BY PHONE? -- WOULD YOU LIKE THAT SUPER-SIZED ON YOUR WAY OUT OF THIS BUNKER? -- STAYING ON TRACK -- SAY THE MAGIC WORD AND DIVIDE 1000 -- PIPE CLEANER -- HOOKED ON SALES -- PAINT BY NUMBERS, SPEAK BY LETTERS -- FRIENDLY TO A FAULT.

Intro -- Title Page -- Foreword -- Introduction -- Media Conventions -- The Talking Candidate -- Back to Basics -- Giving Good Clip -- The Printed Word -- Don't Maintain Radio Silence -- Wired -- Lordly Body Language -- The Clothes Made this Man -- SOCK it to Them in the Media -- Risky Business -- Be It Resolved -- I'm Very, Very Sorry -- The Seven Dollar Solution -- Campaigning Conventions -- The Smell of the Greasepaint -- Wrong Number -- I'll Check the Schedule -- Spare a Cup of Coffee, Then? -- Here's your Hat, What's your Hurry? -- Party Time? -- Take a Letter -- The Bomb Squad -- Safety in Risk Communication -- Spinning the Win -- Future Elections -- Speaking Conventions -- Mastering the Public Platform -- Pirates and Thieves -- Quotable Quotes -- Metaphor and Morse Code -- Put on a Happy Face -- The Common Touch -- Top of the Class -- Gentlemanly Cs -- Need Work -- Let Them Come to Berlin -- Touching the Bases -- The Presidential Tone -- Political Conventions -- Happy 43rd Birthday, America -- The Mouse and the Elephant Go to the Polls -- The State of the Union -- Free Compared to Whom? -- K-E-double N-E-D-Y -- Defining Moments -- The Sixth Floor -- Not Faking It -- All the Way -- He's Tanned, He's Fit, He's Ready -- The Summer of Love and Anarchy-40 Years On -- The Real Comeback Kid -- Dallas Backlash -- You Know He's Right -- The CV Generation -- Governor General Clinton -- Bibliography.