Suchergebnisse

Das Management von Dienstleistungen zählt zu den zentralen Herausforderungen im Gesundheitssektor. Dabei gilt es Optimierungs- und Gestaltungspotenziale zu erkennen und Verbesserungsmaßnahmen einzuleiten. Vor diesem Hintergrund wurde dem Thema "Prozess-, Produktivitäts- und Diversitätsmanagement" ein Sammelband gewidmet, in dem profilierte Wissenschaftler und Vertreter aus der Praxis in insgesamt 19 Beiträgen zeigen, welche Möglichkeiten, Vorgehenweisen und Methoden bestehen, um Dienstleistungen im Krankenhaus zu optimieren und zu gestalten. Aus theoretischen Erkenntnissen, werden zahlreiche praktische Handlungsempfehlungen für Krankenhäuser abgeleitet. In Band I diskutieren Experten das Prozess,- Produktivitäts- und Diversitätsmanagement im Krankenhausbereich.​.

Seit Mitte 2009 erforschen Wissenschaftler der Universitäten Bayreuth und Greifswald sowie Praktiker der Firmen ml&s und Sitte Elektrotechnik den Einsatz von Zeitarbeit. Zum Projektende berichten die TeilnehmerInnen des Projektes über ihre Forschungsziele, verwendete Methoden und erzielte Ergebnisse sowie über den Beitrag des Projektes zu einem verbesserten Einsatz der Zeitarbeit in Unternehmen. Schwerpunkt des vierten Bandes ist es, die im Projektverlauf gewonnenen Erkenntnisse darzustellen und deren Nutzen für die Allgemeinheit herauszuarbeiten. Jedem im Projektverlauf verfolgten Forschungsthema ist hierfür ein Beitrag gewidmet. Der Band wird durch ein Vorwort des Projektträgers in den übergeordneten Rahmen des Forschungsschwerpunktes Balance von Flexibilität und Stabilität eingeordnet.

Our study applies legitimacy theorizing to service research, zooming in on co-prosumption service business models, which reside on significant direct contacts among provider-actors and customers as well as fellow customers in the service space. Our findings are based on a longitudinal flexible pattern matching method on 17 coworking spaces. The service cocreation nuances the double role of customers as evaluators and cocreators of legitimacy. This is because customers can have immediate perceptions of the actions and values of the services in their legitimacy evaluation while cocreating the service. Legitimacy shaped via social and recursive processes occurs in three stages: provisional, calibrated, and affirmed legitimacy. Findings inform four trajectory mechanisms of value-in-use pattern provenance, emergent Business Model development adaptive to the spatial context and loyal customers, visible trances as well as inside-out and outside-in identification processes. Further, the processes in the micro-ecosystem of an interstitial service space can develop a superordinate logic which overlays the potentially present coopetive and heterogenous institutional logics and interests of service customers.

PurposeWhile previous studies have primarily assumed dysfunctional effects of cultural distance in joint ventures and M&A, this paper elucidates from a positive organizational scholarship perspective how perceived cultural distance can advance firms' new product development within non-equity alliances. The purpose of this paper is to explain how perceived cultural distance stimulates task discourse that supports alliance partners' employees in recognizing and applying culture-related differences as complementary problem-solving potentials. Due to a lower integration level in non-equity alliances compared to joint ventures or M&A, this paper assumes that the positive effects outweigh the negative effects of cultural distance.Design/methodology/approachThis study applies structural equation modeling to test the hypothesized effects on a sample of 246 international alliances in the manufacturing industry.FindingsThe analysis mainly supports the hypothesized model and unravels how positive effects can emerge from perceived cultural distance.Practical implicationsThe findings provide managerial implications. Alliance managers should note that cultural distance can have positive and negative effects, and thus it is not a barrierper sein alliances. Firms can benefit from cultural distance if they are able to leverage culture-specific complementarities through task discourse among partners in alliances.Originality/valueThe manuscript uses a unique data set of 246 international alliances from the global manufacturing industry. The manuscript has not been published elsewhere.

Institutional entrepreneurship comprises the activities of agents who disrupt existing social institutions or create new ones, often to enable diffusion, especially of radical innovations, in a market. The increased interest in institutional entrepreneurship has produced a large number of scholarly publications, especially in the last five years. As a consequence, the literature landscape is somewhat complex and scattered. We aim to compile a quantitative overview of the field within business and management research by conducting bibliometric performance analyses and science mappings. We identified the most productive and influential journals, authors, and articles with the highest impact. We found that institutional entrepreneurship has stronger ties to organization studies than to entrepreneurship research. Additionally, a large body of literature at the intersection of institutions and entrepreneurship does not refer to institutional entrepreneurship theory. The science mappings revealed a distinction between theoretical and conceptual research on one hand and applied and empirical research on the other hand. Research clusters reflect the structure–agency problem by focusing on the change agent's goals and interests, strategies, and specific implementation mechanisms, as well as the relevance of public agents for existing institutions, and a more abstract process rather than agency view.