Cross-Reward Effects in a Coalition Loyalty Program: The Impact of a Point Currency Devaluation
In: Forthcoming at International Journal of Research in Marketing
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In: Forthcoming at International Journal of Research in Marketing
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Working paper
In: NBER Working Paper No. t0341
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Working paper
In: Technical working paper series 341
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Working paper
In: Risk analysis: an international journal, Band 29, Heft 12, S. 1779-1792
ISSN: 1539-6924
Using a unique data set that documented the hourly web‐surfing behavior of over 140,000 Internet users in five southeastern states in August 2005, we explore the dynamics of information gathering as Hurricane Katrina developed and then hit South Florida and the Northern Gulf Coast. Using both elementary statistical methods and advanced techniques from functional data analysis,(1) we examine both how storm events (such as the posting of warnings) affected traffic to weather‐related websites, and how this traffic varied across locations and by characteristics of the web user. A general finding is that spatial‐temporal variation in weather‐site web traffic generally tracked the timing and scale of the storm threat experienced by a given area. There was, however, considerable variation in this responsiveness. Residents in Florida counties that had been most directly affected by Hurricane Dennis just a month earlier, for example, displayed more active visitation rates than those who had been less affected. We also find evidence of a gender effect where male users displayed a disproportionately larger rate of visitation to weather sites given the onset of storm warnings than females. The implications of this work for the broader study of behavioral risk response dynamics during hazards are explored.
In: Journal of consumer research: JCR ; an interdisciplinary journal, Band 36, Heft 3, S. 478-493
ISSN: 1537-5277
Abstract
We examine three sets of established behavioral hypotheses about consumers' in-store behavior using field data on grocery store shopping paths and purchases. Our results provide field evidence for the following empirical regularities. First, as consumers spend more time in the store, they become more purposeful—they are less likely to spend time on exploration and more likely to shop/buy. Second, consistent with "licensing" behavior, after purchasing virtue categories, consumers are more likely to shop at locations that carry vice categories. Third, the presence of other shoppers attracts consumers toward a store zone but reduces consumers' tendency to shop there.
In: Johnson School Research Paper Series No. 33-2010
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In: Stourm, Valeria, Scott Neslin, Eric T. Bradlow, Els Breugelmans, So Yeon Chun, Pedro Gardete, P.K. Kannan, Praveen Kopalle, Young-Hoon Park, David Restrepo Amariles, Raphael Thomadsen, Yuping Liu-Thompkins, Rajkumar Venkatesan (2020) Marketing Letters, published online June 2, 2020.
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