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The COVID-19 pandemic not only fueled the explosive growth of Zoom but also led to a major privacy and security crisis in March 2020. This research examines Zoom's response to this privacy and security crisis with the aid of a producer's perspective that aims to direct attention to institutional and organizational actors and draws on theories of privacy management and organizational crisis communication. We primarily use data from 14 weekly Ask Eric Anything webinars from April 8 to July 15, 2020, to illustrate the strategies of Zoom's crisis response, especially organizational representation, the contours of its analytic account acknowledging and minimizing responsibility, and patterns of corrective and preventive action for user education and product improvement. Results demonstrate the usefulness of the producer's perspective that sheds light on how Zoom navigated the privacy and security crisis. Special attention is paid to the mobilization of networks of executives, advisors, consultants, and clients for expertise, endorsement, and collaboration. It is argued that Zoom's response strategies have contributed to Zoom's organizational mission and culture and reframed the crisis from a growing pain to a growth opportunity relating to privacy and security. Zoom's nimble, reasonable, collaborative, interactive yet curated organizational response to the privacy and security crisis can be seen as an unintended consequence of its sudden rise amid a global pandemic. It offers a useful model for tech firms' crisis response at a crucial moment for the tech industry around the world.

The shift toward "networked work" in the United States—spurred on by globalization, technological changes, and the reorganization of work activities—has important consequences for job quality that require further investigation. Using nationally representative data from the 2008 Networked Worker Survey, we examine how teamwork, telework, and information and communication technology use are associated with, and positively and significantly predict, job decision latitude (autonomy and skill development). The results imply that networked work helps enhance job decision latitude partly through greater network connectivity (social capital). Furthermore, the contribution of information and communication technology use to job decision latitude is contingent on its perceived benefits and on the organization of work into teams. These findings therefore help deepen our understanding of how the changing character of work affects worker control in contemporary workplaces.

Mobile donation has gained mainstream media attention since the Haiti Earthquake Relief in 2010. Yet, there is still a lack of research on mobile donation as a new venue of technology-mediated civic engagement. Using nationally representative survey data, this research examines the variations in mobile donation by mobile phone usage patterns and user characteristics such as age, race, and socioeconomic status. Results show that the diversity of mobile phone use and the frequency of relational mobile communication are positively associated with mobile donation. As importantly, mobile donation helps to overcome age, race and SES gaps, giving members of disadvantaged social groups a more accessible tool for civic engagement. Internet donation and mobile donation complement rather than compete with each other.

Les auteurs examinent les liens micro et macroscopiques dans l'étude de l'économie en transition, en analysant la façon dont les entrepreneurs mobilisent leurs réseaux sociaux personnels intégrés à diverses institutions, afin de protéger leurs ressources d'affaires. Les résultats démontrent que les membres du réseau travaillant dans les organismes du gouvernement ou du parti jouent, en gros, un rôle essentiel dans l'obtention des ressources importantes comme les contacts gouvernementaux et l'information sur le marché et le financement. Ils démontrent aussi que les entrepreneurs utilisent différents membres de leurs réseaux pour différents types de ressources. Les auteurs discutent les différentes conséquences que cela entraine pour l'étude des réseaux et de l'économie en transition.This paper addresses the micro and macro link in studying transitional economy by examining how entrepreneurs mobilize their personal social networks embedded in various institutions to secure business resources. The results show that, by and large, network members working in government/party agencies play an essential role in obtaining important resources, such as those for government contact and market information/funding. The results also show that entrepreneurs utilize different members of their networks for different types of resources. Implications to the study of networks and transitional economy are discussed.

The Internet and digital media have become conduits and locales where millions of Chinese share information and engage in creative expression and social participation. This book takes a cutting-edge look at the impacts and implications of an increasingly networked China. Eleven chapters cover the terrain of a complex social and political environment, revealing how modern China deals with digital media and issues of censorship, online activism, civic life, and global networks. The authors in this collection come from diverse geographical backgrounds and employ methods including ethnography, int

This study empirically investigates the institutionalization process of burgeoning global Internet of things (IoT) governance from a network perspective. Previous work privileges nation-states as the dominant agents shaping global ICT governance organizations at the expense of the growing presence of private sector actors. Meanwhile, despite its growing usefulness, past governance research tends to use network as a metaphor rather than a method. Addressing these critical gaps, we incorporate a network approach to institutions involved in IoT technical standard making to advance a networked understanding of global IoT governance. An analysis of comembership networks of four major IoT international organizations (i.e., Open Connectivity Foundation, oneM2M, Thread Group, and Institute of Electrical and Electronics Engineers) in 2017 and 2018 identified powerful private sector players shaping global IoT governance, the emerging trend of power consolidation at the core of the network, and growing industrial and regional diversity that would further complicate the formation and implementation of regulatory policy at both the global and national levels.

Existing studies have been inconclusive on whether and the extent to which gendered social networks contribute to the gender gap in business performance. Drawing on a random sample of Chinese Canadian entrepreneurs, this research examines the nexus of social networks, Internet use, and the gender gap in business performance. Results reveal a marked gender difference in firm size, which becomes narrowed after social networks, voluntary association participation, Internet use, and business characteristics are controlled. More important, network composition and structural position have different implications for men and women entrepreneurs. Men are more effective in converting relational advantages into business advantages. Interaction effects suggest that kin homophily hurts women's business performance but not men's. Yet, women gain more from participating in transnational entrepreneurship.