Suchergebnisse

This study investigated how the offender's responsibility, offense severity, offender's prior relationship with the offended person, and culture influence the offender's concerns for self- and other-positive and negative face when apologizing to the offended person. The study hypothesized that responsibility, severity, and relationship have positive relationships with other-positive, other-negative, and self-positive face concerns but a negative relationship with self-negative face concern. Culture was expected to moderate the effect of relationship on the four face concerns. Results supported the main effects of responsibility and relationship on other-positive, other-negative, and self-positive face concerns, but these effects were moderated by culture such that the expected positive relationships were supported only among U.S. Americans but not among Chinese. U.S. Americans varied their face concerns when apologizing based on situational and relational cues whereas Chinese did not make such distinctions; Chinese maintained relatively high levels of face concerns across the different levels of responsibility and relationship type.

Purpose
Given the growing relationship between Nigeria and the USA, the purpose of this study is to compare conflict communication of Nigerians and Americans.


Design/methodology/approach
A total of 186 Nigerians and 214 Americans completed an online survey of Hammer's (2005) Intercultural Conflict Style Inventory as well as items about the effect of conflict on team collaboration.


Findings
Contrary to expectations, Nigerians reported using more direct, whereas Americans reported using more indirect, communication when confronting conflict despite the stereotype that Americans are typically direct or more likely to say what is on their minds. However, consistent with expectations, Nigerians reported exercising more emotional restraint, whereas Americans favored the use of emotional expressiveness in conflict.


Originality/value
Overall, Nigerians were more concerned than Americans about the negative effect of conflict on team collaboration in the workplace. This concern was associated with the use of directness, indirectness and emotional restraint. Further, an exploratory structural equation model showed that the use of emotional expression was affected, in different ways, by several aspects of work and communication. Implications of these results are discussed along with directions for future research.

Across Philadelphia, approximately 80% of adults are fully vaccinated against Covid-19. However, many zip codes in the city remain far below the city-wide vaccination rate. These zip codes correspond to marginalized sections of the city and to neighborhoods with a high proportion of residents of color and high levels of poverty. In-depth interviews were conducted with representatives from 15 community-based organizations (CBOs) that serve such communities in the city to (1) learn why people are not yet vaccinated and (2) evaluate methods for encouraging vaccination. A qualitative thematic analysis of interview transcripts was conducted to evaluate why people are not getting vaccinated. Together, the findings suggest that distrust toward the vaccine, the government, and the healthcare system, combined with a host of matters considered by residents to be more urgent—such as missing work, cost concerns, and concerns around presenting identification—result in what might be better described as vaccine postponement rather than vaccine refusal. For many, vaccination is simply not a priority. The findings from this analysis illuminate some of the lesser discussed reasons for vaccination delay and provide insights into how to promote vaccinations both for the current Covid pandemic and for future vaccination efforts.