Suchergebnisse

This study investigates the impact of co-production on citizens' satisfaction with environmental public services. Using survey data from China, the findings demonstrate that co-production can increase citizens' satisfaction with environmental public services. Contrary to existing explanations, there is a significant difference between satisfaction with central and local governments in China. Co-production has positively increased citizens' satisfaction with the effectiveness of environmental governance in local governments, and this has only partially positively increased for the central government. The findings demonstrate that co-production can optimize the structure of public services to increase citizens' satisfaction with public services.

PurposeBuilding supply chain (SC) resilience is crucial for business continuity given the ever-changing environmental conditions. Based on the resource orchestration and organizational culture theories, the purpose of this paper is to investigate the business value of SC resilience with the consideration of the roles of internal integration (II) and external integration (EI), risk management culture (RMC) and SC flexibility (SCF).Design/methodology/approachThis study investigates how RMC, SCF and intra and interorganizational integration affect the performance of SC resilience. It collects primary and secondary data from 194 manufacturing firms listed in the Taiwan Stock Exchange and Taipei Exchange.FindingsResults validate the authors' hypothesis that RMC, SCF and II improve the financial performance of firms through SC resilience efforts.Research limitations/implicationsThis study uses firms from Taiwan manufacturing industry, which might introduce country and industry bias.Practical implicationsThis study helps managers improve the financial performance of their SC resilience efforts by developing RMC, SCF, II and IE across functions and partner firms.Originality/valueThis study contributes to the literature by empirically testing the relationship between SC resilience and financial performance, and how the relationship is moderated by RMC, SCF, II and EI based on the theories of organizational culture and resource orchestration.