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Objective: Knowing the relationships of socialization between the community of Caxias do Sul city, and the residents
of Therapeutic Residential Service (SRT). Method: This is an excerpt of the Research Project about Networks which
Rehabilitates - evaluates innovative experiences of composing networks about psychosocial care (REDESUL), which used
the field diaries of four researchers who performed 700 hours of participant observation on the daily lives of residents
and their social network. Results: The results comprise two themes: SRT Strategies for Reintegrating residents in the
community, understanding of community neighboring the SRT about psychosocial rehabilitation. Conclusion: The
service demonstrates compromise in reintegration of people in psychological distress, and observed that the
community has a good relationship with the locals, recognizing that the best way to treat is freedom.

RESUMO Este artigo objetivou construir indicadores qualitativos de resultado relacionados com a satisfação na perspectiva dos usuários e familiares. Estudo de caso avaliativo, participativo, hermenêutico-dialético, realizado em um Centro de Atenção Psicossocial no Rio Grande do Sul, com usuários e familiares em grupos focais para discussão, negociação e validação de indicadores qualitativos em 2014. Identificaram-se dois indicadores qualitativos de satisfação, sendo estes: a não internação psiquiátrica ou menor necessidade desta; sentimento ou sensação de bem-estar. Conclui-se que usuários e familiares apresentam-se satisfeitos com a práxis do Centro de Atenção Psicossocial estudado.

Objective: to know the contributions of Therapeutic Residential Service in the process of reconstruction of law and subjectivity of the subjects, ex hospitalized people of the psychiatric hospital. Methods: The study was descriptive and exploratory with qualitative methodology approach. Data collection was conducted in 2010 with 16 residents of Therapeutic Residential Services in the city of Caxias do Sul / RS. Results: The residents of the therapeutic residential are subjects protagonists of their stories and have the opportunity to produce their subjectivity in different contacts provided by the experience in residential and society. The human and material resources available on site to provide the residents the exercise and enjoyment of citizenship, and ensuring law and protection aimed to people in psychological distress. Conclusion: psychosocial reconstructs the subject who was institutionalized and the therapeutic residential appears as one of the main tools of this process.

Objective: Knowing the technologies of the working process predominant in the relationships between professionals and
users with sights to reach the comprehensiveness. Method: It is a qualitative study performed with 26 professionals of a
Psychosocial Care Unit - Centro de Atenção Psicossocial - (CAPS) in a municipality of the Rio Grande do Sul state, during
October 2006. The data were collected by means of a semi-structured interview and, subsequently, subjected to the
thematic analysis. Results: The soft, soft-hard and hard technologies are present in the CAPS daily practices, being that the
welcoming, bond and listening were identified as being soft ones; the structured skills as being soft-hard ones and the
medical charts and the psychotropic drugs as being hard ones. Conclusion: The use of technologies in the CAPS working
process might be mixed with comprehensiveness as the relationship between the health care staff and users is configured in
an interactive space.

Objective: To evaluate the challenges and the potentialities of the network of mental health from the Family Health Strategy. Methods: It is a descriptive and exploratory study, with qualitative methodological approach. The data collection occurred in the period of April to May 2012 in Family Health Units in the city of Pelotas/ RS. There were performed semi-structured interviews with six managers, which were recorded and transcribed verbatim. Results: The challenges are highlighted by: lack of support from management, excessive use of psychotropic drugs, some professionals do not know their users and lack of communication on the network. The potentialities are: the recognition of the involvement of professionals with the actions of mental health and the concern of managers with the practices of mental health within their services. Conclusion: The care involves many social actors that need to work in network to mitigate the challenges and strengthen the potential to affect the care.

Objective: The study aims to understand the perceptions of workers of a Psychosocial Care Center (CAPS) on
staff meetings. Methods: Study of qualitative approach, using the methodological theoretical evaluation of the
fourth generation. The data were collected in a Santa Catarina's CAPS in 2006, 2011 and 2014 through semistructured
interviews, field observations and data recycling groups. Results: The daily frequency of spaces of
team meetings enables a process of interaction in which knowledge and information is shared, and the group
democratically decides the necessary referrals and plan together the next actions taking co-responsibilities over
safety in the work process. Conclusion: Team meetings are considered a strategic space for workers to organize
the work process.