Value co-destruction is emerging as an important way to conceptualize non-positive outcomes from actor-to-actor interactions. However, current research in this area neither offers a clear way to understand how value co-destruction manifests nor does it consider the role of actor engagement behaviors. Drawing on a case study in the aerospace industry, the present study begins by identifying and describing two ways in which actor perceptions of value co-destruction form: goal prevention and net deficits. Next, the study identifies and describes nine actor engagement behaviors that moderate actor experiences of value co-destruction. The study also unpacks these concepts at both the actor-to-actor and service ecosystem levels. The article concludes with implications for marketing theory and practice.
Introduction to implementing key account management -- Re-engaging strategic customers -- Adopting key account management -- Building customer understanding and value planning -- Developing customer relationships -- Developing winning offerings -- Creating compelling customer value propositions -- Co-creating value with key customers -- Designing customer-centric approaches and processes -- The role of the key account manager and the kam team -- Measuring KAM performance -- Motivating, incentivizing and rewarding for KAM -- KAM and procurement: the buyer's perspective and value-based negotiation -- International key account management -- Assessing your KAM programme: a framework -- The KAM framework -- Index
et al. ; We present the final combination of CDF and D0 measurements of cross sections for single-top-quark production in proton-antiproton collisions at a center-of-mass energy of 1.96 TeV. The data correspond to total integrated luminosities of up to 9.7 fb−1 per experiment. The t-channel cross section is measured to be σt=2.25+0.29−0.31 pb. We also present the combinations of the two-dimensional measurements of the s- vs t-channel cross section. In addition, we give the combination of the s+t channel cross section measurement resulting in σs+t=3.30+0.52−0.40 pb, without assuming the standard model value for the ratio σs/σt. The resulting value of the magnitude of the top-to-bottom quark coupling is |Vtb|=1.02+0.06−0.05, corresponding to |Vtb|>0.92 at the 95% C.L. ; We acknowledge support from the Department of Energy and the National Science Foundation (U.S.A.), the Australian Research Council (Australia), the National Council for the Development of Science and Technology and the Carlos Chagas Filho Foundation for the Support of Research in the State of Rio de Janeiro (Brazil), the Natural Sciences and Engineering Research Council (Canada), the China Academy of Sciences, the National Natural Science Foundation of China, and the National Science Council of the Republic of China (China), the Administrative Department of Science, Technology and Innovation (Colombia), the Ministry of Education, Youth and Sports (Czech Republic), the Academy of Finland, the Alternative Energies and Atomic Energy Commission and the National Center for Scientific Research/National Institute of Nuclear and Particle Physics (France), the Bundesministerium für Bildung und Forschung (Federal Ministry of Education and Research) and the Deutsche Forschungsgemeinschaft (German Research Foundation) (Germany), the Department of Atomic Energy and Department of Science and Technology (India), the Science Foundation Ireland (Ireland), the National Institute for Nuclear Physics (Italy), the Ministry of Education, Culture, Sports, Science and Technology (Japan), the Korean World Class University Program and the National Research Foundation of Korea (Korea), the National Council of Science and Technology (Mexico), the Foundation for Fundamental Research on Matter (Netherlands), the Ministry of Education and Science of the Russian Federation, the National Research Center "Kurchatov Institute" of the Russian Federation, and the Russian Foundation for Basic Research (Russia), the Slovak R&D Agency (Slovakia), the Ministry of Science and Innovation, and the Consolider-Ingenio 2010 Program (Spain), the Swedish Research Council (Sweden), the Swiss National Science Foundation (Switzerland), the Ministry of Education and Science of Ukraine (Ukraine), the Science and Technology Facilities Council and the The Royal Society (United Kingdom), the A. P. Sloan Foundation (U.S.A.), and the European Union community Marie Curie Fellowship Contract No. 302103. ; Peer Reviewed
The Fourier coeffcients v2and v3characterizing the anisotropy of the azimuthal distribution of charged particles produced in PbPb collisions at √sNN= 5.02 TeV are measured with data collected by the CMS experiment. The measurements cover a broad transverse momentum range, 1 10 GeV/c range, where anisotropic azimuthal distributions should reflect the path-length dependence of parton energy loss in the created medium. Results are presented in several bins of PbPb collision centrality, spanning the 60% most central events. The v2coeffcient is measured with the scalar product and the multiparticle cumulant methods, which have different sensitivities to initial-state fluctuations. The values from both methods remain positive up to pT∼ 60–80 GeV/c, in all examined centrality classes. The v3coeffcient, only measured with the scalar product method, tends to zero for pT>~ 20 GeV/c. Comparisons between theoretical calculations and data provide new constraints on the path-length dependence of parton energy loss in heavy ion collisions and highlight the importance of the initial-state fluctuations. ; Individuals have received support from the Marie-Curie program and the European Research Council and EPLANET (European Union); the Leventis Foundation; the A.P. Sloan Foundation; the Alexander von Humboldt Foundation; the Belgian Federal Science Policy Office; the Fonds pour la Formation à la Recherche dans l'Industrie et dans l'Agriculture (FRIA-Belgium); the Agentschap voor Innovatie door Wetenschap en Technologie (IWT-Belgium); the Ministry of Education, Youth and Sports (MEYS) of the Czech Republic; the Council of Science and Industrial Research, India; the HOMING PLUS program of the Foundation for Polish Science, cofinanced from European Union, Regional Development Fund, the Mobility Plus program of the Ministry of Science and Higher Education, the National Science Center (Poland), contracts Harmonia 2014/14/M/ST2/00428, Opus 2014/13/B/ST2/02543, 2014/15/B/ST2/03998, and 2015/19/B/ST2/02861, Sonata-bis 2012/07/E/ST2/01406; the National Priorities Research Program by Qatar National Research Fund; the Programa Clarín-COFUND del Principado de Asturias; the Thalis and Aristeia programs cofinanced by EU-ESF and the Greek NSRF; the Rachadapisek Sompot Fund for Postdoctoral Fellowship, Chulalongkorn University and the Chulalongkorn Academic into Its 2nd Century Project Advancement Project (Thailand); and the Welch Foundation, contract C-1845. ; Peer Reviewed