Suchergebnisse

Even though the Spanish Constitution establishes that Spain is structured into Autonomous Communities and that the principles of solidarity and subsidiarity govern the relationship between the different regions, very often Spanish media publish news about territorial inequality, conflicts, and independency velleity. The objective of this investigation, avoiding digging into the reasons for these claims, is to identify whether the region of residence influences the legitimacy of the Spanish state. The legitimacy of the state is the degree of citizen's support to the institutions. This support ensures the law compliance, the proper functioning of the country and citizen commitment with the social system. State's legitimacy is very much linked with the trust on politics and politicians. In the regions characterized by independency issues and conflicts, state's legitimacy will be limited, and the perception of the state's meaning and power will be more fragile and instable. The effective and appropriate management of the state and the relevancy of the central politics would be complex in these regions and, finally, regional inequality and fragmentation will increase. To achieve this research objective, we carried out an analysis of the state's legitimacy of each Spanish region considering the data extracted from the European Social Survey. The results of this research provide valuable information useful for regional political decision making and dig into the reasons why regional conflicts are rooted in the state's institutions.

AbstractTechnological progress has encouraged dissatisfied consumers hostility to companies. This has notably caught the attention of researchers, which have developed numerous advances about dissatisfaction causes and consequences. A large volume of scientific knowledge has been produced, making it difficult to process the multiple lines of research generated. The aim of this work is to provide an integrated perspective of the scientific domain's research traditions on consumer dissatisfaction, showing the development, trends, and future lines of research. Using bibliometric methodology, based on co‐cites, we map the intellectual structure of current scholarship in this field. Results point out the major areas of research, the evolution, path of dissemination, and transformative discoveries. This study contributes to the development of the customer dissatisfaction literature by providing an integrated view of the field, facilitating quick understanding of their structure and identifying future lines of research.

Over the past 50 years, the American Behavioral Scientist has become one of the most representative journals within the social and behavioral sciences field. The journal has disseminated large amounts of knowledge, which has increased the complexity of having a global picture of its contributions. The aim of this research is to identify and visualize the intellectual structure of this journal in order to appreciate the changes that have taken place over the five decades since its establishment. Following a bibliometric methodology, the most active research areas of the journal, the main contributors, knowledge sources, dissemination paths, as well as the emerging tendencies are identified within this article.

This article outlines an approach to building a country-level legitimacy index designed specifically for European Union member states. The index allows intercountry as well as longitudinal comparisons. Changes over time reflect varying levels of confidence in the political system and may serve as leading indicators for differences in the economic, social, and political stability of member states. Source data for the index are derived from the European Social Survey, taken between 2002 and 2012 in 35 countries. The index is built around three dimensions (legality, justification, and consent). Results from the index vary among member states but, overall, show a tendency toward diminishing legitimacy. Citizens trust their police forces and laws, but are dissatisfied with institutions and the economy. Moreover, they feel increasing distance from their leaders, their representative bodies, and the effectiveness of political institutions. These trends highlight the need for public–private efforts to increase the legitimacy of European Union member states.

Although the field of organizational legitimacy is undergoing great advances, academics are still facing the challenge of its measurement. Currently, academics are focusing on improving and homogenizing legitimacy measurement systems at the micro level. However, measuring legitimacy at the macro level has not evolved according to the needs and possibilities provided by new technologies. This research aims to develop a new methodology to measure organizational legitimacy at the macro level, capable of processing large amounts of information. To this end, an analysis of the news content of the 50 companies that make up the EuroStoxx50 has been conducted for a full year. By doing so, we make three key contributions to managing organizational legitimacy. First, we provide a more complete and reliable measurement of organizational legitimacy thanks to mass information processing techniques, providing a technology-based solution to the obsolescence problem of legitimacy evaluation models at the macro level. Second, we provide empirical evidence of the relationship between legitimacy and organizational success based on the analysis of mass information. Third, we show evidence that a bias is introduced in the measurement of legitimacy due to the use of different sources for this purpose.