Suchergebnisse

In this article we present a survey of the websites of 239 Portuguese municipalities. General characteristics of the web sites, available information and online delivery of services were observed. The study was conducted between February and May, 2010. Considering the results, we conclude that, despite the investments made in the past decade, local e-government in Portugal still exhibits medium level development in what relates information dissemination and remains substantially underdeveloped concerning online service delivery. We argue that a cultural breakthrough is needed in order to take full advantage of new technologies in government-to-citizen interactions at the local level in Portugal. © 2011 AISTI.

In this artic le we present an analysis of the potential for organizational interoperability in a cluster of local government in Portugal consisting of the City Council, the Land Registry Office and the Tax Office of Portalegre. Based on an exhaustive survey of procedures we identified the direct and indirect interactions between these three agencies and measured the rate of organizational interoperability and the potential for improving organizational interoperability. These two quantities were defined within the scope of the research work that is described in the article. We also present a set of proposals that will, in the short and medium term, significantly improve organizational interoperability in the cluster. The results obtained allow affirming the relevance of organizational interoperability in the context of e-government initiatives.

The provision of valuable e-government services depends upon the capacity to integrate the disperse provision of services by the public administration and thus upon the availability of interoperability platforms. These platforms are commonly built according to the principles of service oriented architectures, which raise the question of how to dynamically orchestrate services while preserving information security. Recently, it was presented an e-government interoperability model that preserves privacy during the dynamic orchestration of services. In this paper we present a prototype that implements that model using software agents. The model and the prototype are briefly described; an illustrative use case is presented; and the advantages of using software agents to implement the model are discussed. © Springer International Publishing Switzerland 2013.