Suchergebnisse

The \digital transformation" is perceived as the key enabler for increasing wealth and well-being by politics, media and the citizens alike. In the same vein, digital government steadily receives more and more attention. Digital government gives rise to complex, large-scale state-level system landscapes consisting of many players and technological systems { and we call such system landscapes digital government ecosystems. In this paper, we systematically approach the state-level architecture of digital government ecosystems.We will discover the primacy of the state's institutional design in the architecture of digital government ecosystems, where Williamson's institutional analysis framework supports our considerations as theoretical background. Based on that insight, we will establish the notion of data governance architecture, which links data assets with accountable organizations. Our investigation results into a digital government architecture framework that can help in large-scale digital government design e_orts through (i) separation of concerns in terms of appropriate categories, and (ii) a better assessment of the feasibility of envisioned digital transformations. With its focus on data, the proposed framework perfectly _ts the current discussion on moving from ICT-driven to data-centric digital government.

Purpose
E-court systems automate court processes and provide better case administration with more effective and efficient justice delivery. This paper aims to present the e-court system in the Sulaimaniyah Appellate Court in the Kurdistan Region of Iraq as a case study. It identifies significant improvements after adopting the system.


Design/methodology/approach
This study used a qualitative approach with an exploratory case study design. Data collected from a triangulation of three sources through structured expert interviews with 30 stakeholders, personal observations by two of the authors, supported by analyzing current relevant literature. R package for Qualitative Data Analysis was the analysis tool.


Findings
Findings showed 10 improvements that enhanced court efficiency and effectiveness concerning better case administration, a more transparent process and increased court case security.


Research limitations/implications
This research is limited to improvements after adopting an e-court system.


Practical implications
This research provides a foundation for practitioners who are on the way to implement the e-court system and serves the decision-makers in the Kurdistan Regional Government to plan future expansion in the region.


Originality/value
This research focuses on the e-court system in the Kurdistan Region of Iraq. It is implemented as a first e-service to be a pilot for a broader plan to integrate all appellate courts in other cities in the Kurdistan of Iraq, hence, stepping toward the implementation of e-government.

In this paper, key narratives within the field of e-government are identified by conducting a thematic analysis of the top 100 most cited e-government papers (plus an additional 20 from 2018-2019). The identified narratives that emerged from this analysis are: the democratic, technocratic, and the tech-savvy narrative, plus the implementation (pseudo) narrative. This paper explores and provides theoretical reflections on these narratives by anchoring them in established background paradigms, such as open society and new public management.