Suchergebnisse

authors

There is extensive literature on stakeholder theory and knowledge management in the private sector, but less on the public sector, particularly in the context of public participation projects. Public participation initiatives are often designed using a case-by-case approach to identify relevant stakeholder groups, the engagement methods, and the tools to be used. In addition, public sector organizations (PSOs) often rely on participation experts and practitioners' professional knowledge to design successful participation projects. Given that public participation is to enable PSOs access to participants' knowledge, knowledge management is a central issue in public participation projects. In this multi-method, qualitative study we focus on the management of experts' and practitioners' knowledge, and we aim to show how their knowledge contributes to participatory processes and projects, and how the policy cycle can be used as a knowledge management framework to collect and structure their knowledge. We used sequential analysis to study the experiences of 84 practitioners from the public sector collected during a series of workshops. Our findings show the need to locate participation initiatives in the context of the government policy cycle, that the policy cycle can be used for knowledge management in public participation projects and to recognize that practitioners represent a key stakeholder group in public participation.

Co-creation focuses on engagement with citizens and other stakeholders with public administrations to develop innovative processes or public services. The integration of resources and knowledge mediated by technology can lead to the emergence of novel outcomes (such as products, services, processes, and social practices), but it is necessary to understand the mechanisms that lead to sustainable co-created innovation and outcomes. The aim of this research article is to contribute a more nuanced understanding of the impact of sustainability on co-creation of digital public services. To study co-creation and sustainability in the context of the public administrations in depth, a qualitative research approach was used. The data were collected through moderated discussions conducted during a workshop held with 20 experts and practitioners in the field of public sector digital transformation, during which participants shared their views and experiences in a free-flowing conversation. A systematic two-cycle analysis approach based on Grounded Theory was used to code and analyse the data collected. Results from this study focus on developing a common understanding of sustainability within the context of co-created digital public services, an exploration of how sustainability in public administrations may be supported by co-creation and a critical examination of the elements that contribute to the sustainability of digital public services—all drawing on existing examples of co-creation initiatives from within the public sector.

In the digital transformation of public administrations, objectives are no longer simply the implementation of new technology, but the involvement of all stakeholders into the process of digitalization. The Digital Roadmap of the Austrian government emphasizes the need of co-production of public services as a key element to public service delivery and, subsequently, innovation of the public sector. To understand how co-production in digital service delivery is implemented in Austria, we conducted interviews with 41 experts from public administrations in order to understand who is involved in such processes, how they are involved, and what outcomes are to be achieved.

In the digital transformation of public administrations, objectives are no longer simply the implementation of new technology, but the involvement of all stakeholders into the process of digitalization. The Digital Roadmap of the Austrian government emphasizes the need of co-production of public services as a key element to public service delivery and, subsequently, innovation of the public sector. To understand how co-production in digital service delivery is implemented in Austria, we conducted interviews with 41 experts from public administrations in order to understand who is involved in such processes, how they are involved, and what outcomes are to be achieved.

The editorial from managing editors comprises information on the published articles as well as new information regarding the activities around JeDEM.

Watch the VIDEO of the presentation.JeDEM, the Journal of E-democracy and Open Government (jedem.org), was first published in 2009 as an initiative of the Centre for E-Governance. It is an open access e-journal (that follows the green open access road) with a focus on topics such as e-democracy, e-participation, open government and open access. The journal follows the green open access road, and it is indexed with EBSCO[1], DOAJ[2], Google Scholar and the Public Knowledge Project metadata harvester[3]. With a wide range of subjects and research fields, articles cover diverse topics so publishing in JeDEM attracts a wide range of authors and readers from different disciplines.While the effects and impact of open access publishing have been studied, there is less research on the motivational factors of publishing in open access e-journals (such as JeDEM) that focus on a user perspective (see e.g. Nicholas et al 2015; Jamali, Nicholas, and Herman 2016). A review of JeDEM by Quality Open Access Market (QOAM)[4] in 2016 provides an external evaluation of JeDEM, but in this contribution, we wish to present and to discuss a research design to assess the users' perspectives and motivational factors for publishing open access whilst also considering different user types and disciplines. A workshop held at CEDEM16 (Conference for E-Democracy and Open Government 2016[5], see Lampoltshammer, Edelmann, und Schossboeck, 2016)), shed some light on the most important topics for researchers in open access publishing. The results of this workshop revealed some motivations for publishing open access. Another workshop will be held at CeDEM Asia 2016 (Conference for E-Democracy and Open Government Asia 2016)[6], with the aim of uncovering further motivational factors and understanding them from a comparative perspective. Comparing the results of both workshops and a literature review regarding motivational factors for open access publishing will form the basis for developing and choosing the questions for a quantitative study (online survey) to be sent out to all users of JeDEM by summer 2017. Conferences in the area of open access will be used to discuss the methodology and set-up of this questionnaire. Registered and potential users will be encouraged to answer the survey, also to find out about their use of the features of the journal (e.g. commenting articles) and how such features contribute to the concept of open science and scholarly communication.By assessing the user perspective of our open access journal, we seek to answer questions such as:Can we distinguish differences in motivation for publishing in open access across user types and disciplines? What differences can be determined?How can users be classified according to their motivations and does it make sense to consider user types and motivations for management activities of an open access journal? What type of users are JeDEM users?What are users' opinion on different aspects of open access publishing and its further development, e.g. open peer review etc. and how do user opinions differ across the disciplines or countries?How can results help other e-publishers or editors in the area of open access and contribute to the field of scholarly communication?As an ongoing research project, we will be looking forward for feedback and recommendations about how to develop the user survey and our activities for the journal.[1] EBSCO Information Services www.ebsco.com[2] DOAJ Directory of Open Access Journals https://doaj.org/[3] https://pkp.sfu.ca/ojs/[4] https://www.qoam.eu/[5] www.donau-uni.ac.at/cedem16[6] www.donau-uni.ac.at/cedemasia2016

Editorial of JeDEM Vol 6, No 3 (2014), comprising ongoing submissions in the area of eDemocracy and Open Government.

Editorial of vol. 6, issue 2. This issue comprises extended articles of CEDEM 14, Conference for eDemocracy and Open Government 2014.