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This book is a collection of studies on political interaction in a variety of broadcast, namely news and current affairs programs, political interviews, audience participation programs and radio phone-ins. Following a growing scholarly interest in political discourses, dialogic forms of news production and media talk in general, a number of internationally acclaimed scholars investigate the discursive and interactional practices that give rise to the arena of public politics in contemporary society. Chapters span an array of cultural contexts, as diverse as Sweden, Greece, Belgium (Flanders), the U.K., Spain, Israel, the U.S.A., Australia and China. Authors combine an interest in discourse analysis and conversation analysis with different disciplinary orientations, such as linguistics, media and cultural studies, sociology, political science, and social psychology. The book uncovers current trends in media and political discourse, and will be of interest to both students and scholars of media discourse and politics.

Presidential press conference is an enduring form for public interrogations. Interaction in this context regulates and symbolizes relations of power, autonomy and affiliation between the President and the journalists. A general argument is that we have to study sequences of interaction in order to understand the roles and relations established in press conferences. The article investigates interruptions, and jokes and laughter. The study is based on Conversation Analysis and the data encompasses 19 press conferences held by George W Bush from 2005–2007. The analysis shows how the President uses interruptions in order to control the allocation of turns, disagree and reject criticism, demonstrate certainty and conviction, and makes joke with the journalists. Sequences of jokes and laughter strengthen the interactive power of the President, create affiliations, and questioning the expected neutrality of journalism.

The competition for the attention of potential audiences, and the problem of audience appeal, has become an increasingly important aspect of TV journalism. The aim of this article is to present a conceptual framework for studies of TV journalism as communication; including different intentions, strategies applied to appeal to viewers, processes of production, bases for audience involvement, roles and relations. I differentiate three modes of communication: information, storytelling and attractions, and argue that this trichotomy is more fruitful and analytically developed, compared to other conceptualizations such as the dichotomy: information and entertainment. The article describes and conceptualizes the specific characteristics of information, storytelling and attractions; and presents empirical examples of TV journalism communicating within these modes of communication.

AbstractThis study develops a multi‐level approach on frontline interactions in the public sector. Previous research suggests that detailed analyses of frontline interactions are essential to our understanding of how welfare services take shape when policies and rules are applied and negotiated in individual cases. The dynamics and performances of real‐time interactions have, however, rarely been analyzed as such. This study shows how the methods developed in the field of Conversation Analysis can contribute to this research. Our multi‐level approach integrates analyses of the policy‐ and institutional transformations that shape conditions for frontline interactions; and analyses of how policies and rules are evoked, negotiated and reshaped in the turn‐by‐turn organization and performances of interaction. The approach is applied on an analysis of how rules regarding financial aid are applied in an authority highly affected by changes in welfare policy towards standardization and detailed regulations. The empirical case is the Swedish Board for Study Support. The empirical study includes analyses of documents, interviews and analyses of taped telephone conversations. The study shows how institutional arrangements of standardization, detailed regulations, monitoring and depersonalization, structure the frontline work and shape narrow frames for officials' discretion in interactions with clients. The study also shows how rules are invoked and negotiated in recurrent practices in the interaction: in the careful design of decisions; in the investigations of alternatives and exceptions from the rules in order to find solutions to the client's problems. The analyses of concrete interactional practices clearly indicate that also a rule‐governed work dominated by task discretion involves recurrent negotiations, flexibility and local policy‐making.