Suchergebnisse

Electronic Government applications aim to deliver efficient, seamless, customer-focused services to the public using various distribution channels. One of challenges in building such applications is the requirement to rely upon preexisting, often heterogeneous government applications. In order to enable communication between such applications, middleware software is required. In this paper we present a research line for formal specification and development of programmable message-oriented middleware, a foundation for infrastructure development for Electronic Government. ; Eje: Ingeniería de software y base de datos ; Red de Universidades con Carreras en Informática (RedUNCI)

This paper analyses case studies of Artificial Intelligence and Big Data Analytics applications for innovation in digital public services. Recently, many governments at all levels are using these technologies to improve service provision to citizens. However, they are not always aware of their potential for disruption and of the emergent ethical questions. In order to have a better insight of their applications and provide a initial point for policy makers, we review several case studies and analyse how these new technologies are being used to meet specific needs. ; Workshop: Track de Gobierno Digital y Ciudades Inteligentes ; Red de Universidades con Carreras en Informática

Electronic Government initiatives, such as seamless public services delivered at one-stop government portals, require establishing collaborative networks among public- and private-sector organizations. However, semantic interoperability problems emerge as these organizations may differ in the terms and meanings they use to communicate, express their needs and describe resources they make available to each other. This paper describes typical semantic interoperability problems and presents a middleware solution to address them, called Semantic Interoperability Middleware (SIM). The paper illustrates the problems through three case studies in a collaborative network for the delivery of welfare benefits. Subsequently, the requirements for SIM are presented, and the architecture and design of the solution are specified using UML. SIM assumes organizations have agreed on ontologies that reflect the meaning of terms they use in communicating. It comprises three services: Mediation – resolves differences in terms and meaning; Validation – detects inconsistent terms and meaning; and Discovery – mediates and matches need with resource descriptions. Finally, the case studies are resolved applying SIM. ; Workshop de Ingeniería de Software y Bases de Datos (WISBD) ; Red de Universidades con Carreras en Informática (RedUNCI)

El liderazgo efectivo de proyectos de tecnología es fundamental para asegurar que tales proyectos concluyan satisfactoriamente, entregando productos de calidad y valor agregado. En particular, este liderazgo es crucial para las iniciativas de gobierno electrónico. En este trabajo se presenta la línea de investigación en Coordinación y Liderazgo de Tecnología para Gobierno Electrónico que tiene como objetivo definir un framework que permita la implementación y el sostenimiento de un modelo de líderes de tecnología para el sector público (Chief Information Officer) en Gobierno (GCIO). Asimismo, y con el objetivo de asegurar la disponibilidad de recursos humanos capaces de cumplir con las responsabilidades de esta función, se pretende desarrollar currícula para una especialización en GCIO. ; Eje: Innovación en Sistemas de Software ; Red de Universidades con Carreras en Informática (RedUNCI)

This workshop of the CAP4CITY (Erasmus+ Strengthening Governance Capacity for Smart Sustainable Cities) project is to promote and stimulate the discussion and networking in the area of Digital Government. Smart Sustainable Cities and related concepts of Digital, Intelligent and Smart Cities represent a progression of how cities around the world apply digital technology to serve their populations, pursue sustainable socio-economic development, and transform themselves in the process, and require strong capacity for public governance in the digital world. In order to identify the gaps concerning missing knowledge and training needs in this area we propose to validate a Smart Sustainable Cities roadmap through a scenario-building approach. ; Trabajo publicado en Chen, Y. C., Salem, F., Zuiderwijk, A. (eds.). dg.o 2019: Proceedings of the 20th Annual International Conference on Digital Government Research . Association for Computing Machinery: New York, 2019. ; Facultad de Informática

Government Information Sharing (GIS) allows information exchange and integration between different government departments, agencies, as well as between public and private institutions. Sharing information enables enhanced efficiency -avoiding duplication of processes updating the same data; better quality of processes and services- removing inconsistent data and reducing error; and improved transparency -facilitating access to information. The implementation of GIS initiatives requires technological, organizational, institutional and environmental changes. Therefore, the definition of compeling business cases is required, while studying the feasibility of such initiatives. In this work, we present findigs of our research work studying benefits of GIS. Based on secondary data collection and surveyed GIS initiatives implemented in several countries, we present a comprehensive study of benefits in GIS. The main contribution of this paper is to provide a detailed list of feasible GIS benefits and a classification of such benefits, providing a rigorous benchmark to justify the implementation of GIS initiatives. ; Facultad de Informática

The paper presents a measurement framework for assessing the e- Governance maturity level of countries through the analysis of municipal websites. The paper also introduces the results of a survey carried out to apply and validate the framework. Applied to municipal websites of different countries, the framework considers websites content and design. For each country, the sample included three websites of local governments belonging to regions with low, medium and high population, respectively. The country measure was calculated based on the average obtained by the municipal websites adjusted by a correction factor based on the compliance of general features. The numerical values obtained by countries allow comparing their degree of e-Governance maturity and ranking them accordingly. The contribution of this paper is to present a novel approach for assessing e- Governance maturity of countries based on analyzing how electronic public services are delivered through municipal websites to citizens living in different populated areas. ; VI Workshop Ingeniería de Software (WIS) ; Red de Universidades con Carreras en Informática (RedUNCI)