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The industrial control systems (ICSs) that manage our critical infrastructure are increasingly converging with corporate networks and the Internet as technology and businesses prioritize digital connectivity. These connections make them more vulnerable and available to malicious cyber actors who traditionally targeted the companies' more public‐facing information technology (IT) networks. This paper will review select publicly reported cyber incidents to highlight the continued and growing threat to ICS devices and operational technology (OT) environments. It will summarize the incident and when available, will provide information on the cyber actors, the vulnerabilities they exploited, and any publications the U.S. Government (USG) provided in response. Data belonging to the Department of Homeland Security (DHS) will be used to highlight quantitative trends concerning ICS incidents. This paper builds on "History of Industrial Control System Cyber Incidents" (Hemsley & Fisher 2018), a paper that highlighted select noteworthy threats and incidents to ICS systems up to 2017. This paper will similarly review select incidents occurring after the last previously reviewed incident, Triton/HatMan, December 2017, and will note ICS incident trends including IT/OT convergence and advances in cyber‐threat actors' capabilities in observed in the examined incidents.

PurposeThe purpose of this paper is to propose a business process management (BPM) governance model that sets BPM decision making, along with roles and responsibilities. The setting context of the study is a government‐owned corporation operating in Australia.Design/methodology/approachA qualitative case study examined and analysed organisational documents using a content analysis approach. Results of document analysis are used to inform a series of in‐depth interviews of key stakeholders in the organisation. Interviews are analysed using a constant comparison method to derive themes and build categories of description.FindingsA BPM governance model is proposed. Results of thematic analysis are interpreted against the framework of the BPM governance model, leading to findings that include implications for theory and practice.Practical implicationsIn practical terms, the research shows how BPM practice can be aligned and integrated with the corporate governance and management systems in the selected case study organisation.Originality/valueDespite research identifying the importance of governance, along with associated capabilities, there has been little progress on how the abovementioned capabilities can be effectively deployed across an organisation. This paper addresses a gap in the literature relating to how to deploy BPM governance in an organisation.

Purpose
– The purpose of the paper is to investigate if, and to what degree, social media are used for the recruitment of global supply chain managers.


Design/methodology/approach
– This is a conceptual paper that discusses how organizations should engage with social media platforms for effective recruitment of global supply chain managers.


Findings
– Findings are that organizations seeking to employ global supply chain managers, particularly those engaged in B2B activities, lag other industry sectors in adopting new ways of recruiting talent. Building on the findings, we present models of how organizations should move to adopt web-based technologies and the steps needed to engage fully in using social media to recruit global supply chain managers.


Research limitations/implications
– Global supply chains (including logistics) lag other industry sectors in adopting social media networks for recruitment, and risk missing out on talent if the issues are not addressed. Serious consideration needs to be given, particularly by B2B but also by B2C businesses, in order to attract suitable employees. Employees' and prospective employees' expectations will increasingly revolve around the use of social media.


Originality/value
– The research is original in that it investigates an emerging, contemporaneous issue that is of considerable importance in recruiting global supply chain managers. The research provides value by highlighting that in recruiting global supply chain managers, organizations have been slow to adopt new technologies, and recommends actions to remedy this.