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This comparison of the treatment of Oliver Twist by the magistrate Mr. Fang and other adults in Dickens' 1837 novel with the treatment of Jacob by Justice Rough and other adults in Richler's 1975 book, along with a comparison of some of George Cruikshank's illustrations with some of Fritz Wegner's illustrations, reveals stylistic echoes and riffs on the early-Victorian work by the late-20th century work and a deep shift in social, cultural, and legal attitudes to the child. Oliver is helpless and powerless on his own in a harsh, adult world, while Jacob is a "little person" with his own rights, his powerlessness coming from within. Dickens and Cruikshank trap the non-adult in a pre-Marxist, materially threatening society, whereas Richler and Wegner move the pre-adult through a post-Freudian society where Jacob is psychologically belittled by adults threatened by "Child Power."

Length: 56 minutes Oral history interview of Mike Siviwe Elliott by Brian Gibson.

Reports the results of a survey of 41 US third‐party logistics (3PL) firm practices for hiring entry‐level managers. Reveals the recruiting, selection, and compensation methods used for 96 different positions and related compensation data (e.g. mean starting salary = US$34,358). Recommends that 3PL firms use the information to benchmark current practices and offers specific ideas to improve recruiting effectiveness. Also proposes research results‐driven job search strategies for individuals seeking positions with 3PL firms.

Defining the supply chain -- Supply chain structure, processes, and trade-offs -- Key strategic principles -- Supply chain information and technology -- Managing the global chain -- World class supply chain performance -- The supply chain of the future

Over the past decade, there have been a number of studies that examined either shipper or carrier selection and evaluation factors. However, there has been little comparison between how these two groups perceive these factors with regard to their partners. This study examines the similarities and differences with the rankings of factors between shipper and carrier groups. Furthermore, the results highlight the various levels of satisfaction between the two groups.

PurposeThe purpose of this research is to provide a theoretical explanation of the strategic and structural changes occurring in US omnichannel retail supply chains. Using longitudinal data, the research documents transitions in retailers' supply chain strategies, specifically related to the order fulfillment process. It further offers explanation for how and why these transitions occurred.Design/methodology/approachThis research uses a process theory lens to explain the business model transformation of the omnichannel order fulfillment process. Using a case study approach, a longitudinal multicase study was conducted with six large US retailers over a span of 10 years. Within-case and cross-case analysis identifies the sequence and rationale of different strategic and structural shifts in retailers' omnichannel order fulfillment strategy.FindingsThe within- and cross-case analyses offer insight into how the transitions occur, at what rate they occur across several different retailers, and why the rate can differ across the stages of omnichannel transition among retailers. The research documents that retailers took varied approaches to strategically develop and structurally change their order fulfillment processes in their transition to omnichannel retail. The findings reveal that these approaches are dependent on retailers' store-based logistics capabilities and specific supply chain arrangements within their retail segment.Research limitations/implicationsThe longitudinal and theoretically driven approach provides researchers a better understanding of the business model transformation in US retail omnichannel operations. This approach builds theoretical context around why and how strategic and structural changes in omnichannel fulfillment occurred over time. It also explains the underlying omnichannel phenomenon more accurately than research focused on discrete changes at a single point in time.Practical implicationsThe findings and managerial insights can assist practitioners in understanding how environmental changes have led to strategic and structural shifts across different stages of omnichannel fulfillment evolution. These insights also provide guidance to retailers that are currently in early stages of developing their omnichannel fulfillment strategy.Originality/valueLogistics and fulfillment operations of retailers have changed dramatically over the last 10–15 years. The authors apply a process theory lens to explain how and why retailers have integrated their channels to achieve omnichannel success at the store level.

The manner in which the key managers of entrepreneurial firms perceive the environment of the firm has important implications for decisions regarding organizational structure, processes and performance. Entrepreneurial behavior has traditionally been characterized as one type of strategic response to uncertain environments. This research takes a unique position in exploring how the entrepreneurial orientation of the firm's key manager may in fact influence managerial perceptions of the environment. Utilizing survey data drawn from more than 800 key managers in three countries this study proposes and tests a model of perceived uncertainty. The results suggest that the greater the entrepreneurial orientation of the key manager the more likely he or she is to characterize the environment of the firm as uncertain. Although this relationship holds true in general the results also suggest that there are strong differences in the relationship across countries and industries and that certain firm characteristics have a potential impact on managerial perceptions.

Outsourcing of logistics has become a key element of corporate strategy in a growing number of firms. For a variety of reasons, the market for these services is expanding rapidly. Represents the first phase of a triangulated research design formulated to investigate empirically the buying and selling of third‐party logistics services in the USA. A focus group, composed of senior managers personally involved in the evaluation and/or purchase of third‐party logistics services, was convened to explore buyer attitudes and generate concepts related to the contract logistics market. The study investigated the definition of third‐party logistics from the buyer's perspective, the pros and cons of contract logistics, the necessary attributes of services and suppliers, the impetus for logistics outsourcing and the methods employed to select suppliers. Findings from the research are presented as five propositions.

PurposeThe purpose of this paper is to provide rankings of quality of peer reviewed periodicals for faculty research use, rankings of usefuless of both peer reviewed and non‐peer reviewed periodicals for teaching and outreach purposes, and rankings of usefulness of search engines for finding articles.Design/methodology/approachAn online survey was conducted during the Autumn Semester of 2006. 82 periodicals were identified as relevant to the Supply Chain Management field. Respondents were asked to rank their top used journals in terms of use for teaching, outreach and research.FindingsA total of 143 surveys were completed. Journal of Business Logistics, Harvard Business Review, and International Journal of Physical Distribution and Logistics Management were the top three ranked journals in the composite index. EBSCO Business Source Premier, ProQuest, and Google Scholar were the top three search engines used to find logistics and SCM articles.Research limitations/implicationsA clear global consensus is forming on the top journals for SCM. However, the emergence of Operations Management/Operations Research Journals into the rankings is an important trend. There was also the absence of previously ranked journals as the field evolved from transportation and distribution to logistics to SCM.Originality/valueThis paper is the largest survey completed to date in the field and substantially updates previous surveys. All academics who are active in SCM will find value in this paper.

Purpose– The purpose of this paper is to identify the realignment of the physical distribution process for store-based retailers in their efforts to integrate the online channel into their business model. Multiple attributes of the physical distribution process are evaluated to identify associations with order fulfillment methods adopted by omni-channel retailers.Design/methodology/approach– A multi-method approach is used which includes qualitative evaluation of 50 interviews of supply chain executives from large retailers. Additionally, secondary data about firm size, store and distribution networks, online sales, distribution configuration, and order delivery options are used. The findings of qualitative analysis are incorporated into a quantitative classification-tree analysis to identify associations among distribution attributes, order fulfillment methods and order delivery services.Findings– Retailers are developing a consistent omni-channel physical distribution process in which stores undertake a bigger role in order fulfillment and delivery. Level of online sales, size of distribution network, number of sales associates at a store, and number of years engaged in the online channel are identified as having strong associations with the type of order fulfillment method used by omni-channel retailers. The study finds that retailers are focussed on integrating their store and DC inventories and have the benefit of scale with a large store network.Practical implications– Retailers are reconfiguring their physical distribution processes in the complex omni-channel environment can use the findings of this study to evaluate their strategy and identify the level of realignment effort that is needed. A better understanding of the requirements of physical distribution in an omni-channel setting will guide retailers in developing requisite operational capabilities.Originality/value– This paper provides a first in-depth look at order fulfillment choices in omni-channel retail and identifies efforts that are underway to realign key elements of the physical distribution process.