The Challenge to Change: Reforming Health Care on the Front Line in the United States and the United Kingdom
In: The Culture and Politics of Health Care Work Ser
In: The Culture and Politics of Health Care Work
The Challenge to Change -- Contents -- Acknowledgments -- List of Abbreviations -- Introduction -- 1. Health Care Systems in the United States and the United Kingdom: A Lifetime of Change -- 2. Turbulence in the Two Systems -- 3. Measuring and Rewarding Performance: Imposing Change from above in the United Kingdom -- 4. Regulating the Front Line from Above: The Joint Commission and Hospital Regulation in the United States -- 5. Pushing Back from the Front Line: Staff Responses to Privatization in the National Health Service