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Réflexions sur le Code général de la propriété des personnes publiques: actes du colloque, Université de Lille II, 29 novembre 2006
In: Colloques & débats 10
Local referendums in France: a disappointing experience
In: Local direct democracy in Europe, p. 226-236
Local referendums in France: a disappointing experience
In: Local Direct Democracy in Europe, p. 226-236
The impact of the economic crisis on local governments in Europe
In: Collection Kultura 4
IV. Les défis liés à la gestion des personnels TOS
In: Annuaire des collectivités locales, Volume 28, Issue 1, p. 61-72
II. La GRH est-elle au service d'une gestion publique plus performante ?
In: Annuaire des collectivités locales, Volume 28, Issue 1, p. 27-41
Talking About Routines: The Role of Reflective Talk in Routine Change
In: Organization science, Volume 27, Issue 3, p. 678-697
ISSN: 1526-5455
In this paper, we examine the role of reflective talk in how routines change. We argue that talk enables routine participants to collectively reflect on the routine and work out new ways of enacting it. Drawing on a year-long ethnographic study of a start-up company in the pharmaceutical industry, we show that talk supports the enactment of collective reflection by enabling the participants to (1) name and situate the issue to be discussed with regard to the performative and ostensive aspects of the routine, (2) jointly envisage and explore alternative ways of enacting the routine, and (3) evaluate and question these suggestions from different angles. We examine how these aspects of reflective talk play out in different types of routine change and how the progressive unfolding of the talk reveals distinct opportunities for routine change. With our findings, we shed light on the role of collective reflection in routine change, on variation and selective retention in routine change, and on how organizational members balance the need for consistency and change in the enactment of routines.